I get error 23 when trying to restore my iphone 4

I tried to update my iPhone 4 to the latest software and it got stuck on the store screen...whenever i plug it into itunes it will go through the process up till it says verifying with apple. Then error 23 comes up and I am not able to do anything with my phone...this is urgent my phone has been broken for 2 days!
thanks

These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

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