I get error "audio format not compatable" when downloading music from the itunes store

I get error "audio format not compatable" when syncing ipod classic.  Music purchased from itunes store.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

  • I keep receiving an error 8268 when downloading content from the iTunes Store. Does anyone have solution for it?

    I keep receiving an error 8268 when downloading content from the iTunes Store. Does anyone have solution for it?

    contact iTunes Customer support to resolve this issue. They will provide you a fresh copy of the song

  • Download error. Tap to retry. I keep getting this message on iPhone 5 when downloading music from the store. Can't get them downloaded and into my library. Can anyone help please?

    Can anyone help please with this download error?

    Is this on Wi-Fi or Cellular data?
    What happens when you switch from one to the other?
    Has the device been restarted?
    What about Settings > General > Reset > Reset Network Settings?

  • I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

    I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

    Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
    Enjoy the show!

  • I've always wanted to obtain and have perfect resolutioned cover art for my albums. I have been and downloaded albums from the iTunes store, and they come with really great cover art. How can I get cover art as precise and clean as the albums have on ther

    My problem mainly concerns cover art.
    There have been times when I downloaded albums from the iTunes store to find its cover art it is absolutely beautiful, and is absolutely 100% un stretched. Whereas when I have gotten images for a specific album from Google Images it's terribly pixelated and totally disgusting.
    Is there a way for me to obtain cover art for my albums that is has clarity equal to the cover art on the iTunes store albums.
    Or will it basically boil down to I can only get that cover art by downloading my albums off the store?

    robcharlus wrote:
    The old iTunes libraries do not restore any playlists or song counts.
    They should you if you do the roll back properly... Opening files from the Previous iTunes Libraries folder in Windows Explorer simply opens the current library. If you don't see the .itl file extension then don't give your copied and renamed file the extention or iTunes will create an empty library rather than using the renamed file.
    If you had a complete pre-problem backup of your library you could restore that. On the assumption that isn't possible I have a script called ExportImport that could in principle be adjusted to save the relevant data from a backup of the library database and then reimport that data into the current library. See this thread for details.
    tt2

  • I downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing..... please help!

    i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........

    Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
    What happens whenyou tru to download the apps directly to the iPod.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Computer freezes when downloading yosemite from the app store

    I am trying to upgrade my older iMac to Yosemite but everytime I try to download it from the app store, it crashes my computer.  Anyone had a similar problem or a suggestion?

    Do you meet the requirements for Yosemite?
    To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
        OS X Mavericks/Yosemite - System Requirements
          Macs that can be upgraded to OS X Yosemite
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
    What is crashing the computer? Is it crashes when you run the installer or does it crash while downloading from the App Store? What error messages do you get?

  • TS1702 What does error message 8003 mean when downloading music from the iStore

    Purchased an album from iTunes store and can see it has been downloaded but is 'greyed out', and will not play or sync with iPod. When looking further I see the majority oif the album's songs have an error message 8003 alongside them. Any clues as to the problem and a solution would be appreciated

    In this context, the 8003 suggests the files are damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I have an ipod nano, and an HP laptop. I've purchased music from the itunes store, as well as down loaded most of my cd's to the library. My question is: how do I get all this music into my Samsung smart phone?

    I've spent the last 6 months purchasing from the istore and downloading CD's to my library, in preparation for a 6000km cruiser trip on my motorcycle this summer. Only to find out that I cannot download from itunes to my Samsung smart phone. Does anyone know why, or does anyone know how? I called Mac tech support and they told me it cannot be done, I have to purchase an iphone. Please help, I've got 2000 songs for the trip and a bluetooth headset in my helmet. I own an ipod nano full of the same songs, but of course Mac made it so you cannot blue tooth a nano, so I have to use my phone.
    Thanks ahead of time!  
    PS  Keep your instructions rather simple though please, I'm 60 yrs old!

    iTunes and Apple's devices work as an ecosystem. iTunes is designed to sync with Apple's products, not anyone else's. You'll need your songs in a format compatable with the Samsung phone and to use the software transfer program supplied/recommended. It is essentially not an Apple/iTunes problem. You may have better luck finding the information you need on Samsung's forums.
    tt2

  • HT1349 when I preview from the itune store a selection, it doesn't play the whole selection

    My problem is with the store.  When I am browsing the tunes that I want to purchase, the previewed selection does not play the entire selection.

    Do you mean all songs or just all of a song? Generally speaking you only get a sample of a song. Eg., 90 secs, otherwise people will record the song and not purchase it!

  • TS1717 When I try to play songs from my collection on my laptop or try to play the samples of music from the itunes store on my laptop, the music never plays; It is on the playlist selection and appears as if its in the play status but no music actually p

    I have uninstalled and reinstalled itunes to no avail...
    I have authorized my laptop...
    I have downloaded the 64bit itunes for windows.
    The sound on my laptop is functioning for other applications such as youtube, crackle...
    Has anyone else experienced and found solutions to similar issues?

    Hey m_marrello,
    Take a look at the following article:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/ts1362
    It is quite detailed and goes over many troubleshooting steps to resolve those audio symptoms.
    Best,
    David

  • When i try to purchase music from the itunes store, I get error code -1202. Any ideas???

    Please help this is driving me crazy!

    Have you redeemed your card?
    iTunes Store: How to redeem a code

  • How did I get an album cover 17 times when downloading music from itunes to my ipod and how do I get rid of the duplicates?

    I am pretty new to an ipod.  I finally got itunes on my computer, was able to download from computer to ipod classic,  but somehow ended up with 2 album covers showing 17 times for one and 16 times for the other.  I really don't have a clue how this happened or how to fix it.  The music it self is not duplicated just the album covers.

    1) Plug in your iPod.
    2) Wait for an 'iPod' button to appear at the top right corner of iTunes.
    3) Open that.
    4) Go to the 'Music' tab.
    5) Sync music.
    WARNING: This WILL delete all your music you had on your iPod prior to this.
    To add songs without syncing:
    1) Create an iTunes playlist with the songs you wish to add.
    2) Repeat steps 1 - 3 above.
    3) Go to the 'On this iPod' tab.
    4) Select your playlist you just made on the bar at the bottom of the list beside the 'Autofill from...' prompt.
    5) Press 'Autofill'.

  • I just bought an iphone and created an apple id. When I entered my credit card number, I also put in the number of the itunes card that i bought. Now, when I go to buy music from the itunes store, it says my card has already been redeemed. What can I do?

    I havent used it to buy anything yet... and i dont wanna waste my money. Can anyone help??

    Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
    Now I can download apps on both my iPhone and ipad2.
    If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
    Jan

  • HT1879 how do i get music from the itunes store to my ipod

    How do i download music from the itunes store to the ipod shuffle. New computer and i dont have the software for the shuffle.

    Download to iTunes, then sync your device with iTunes.

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