I get error itms-4096 wheni try to delivery my epub on itunes store

i write from ITALY
I prepared a text with pages'09 and format it all the styles it needs to work. I tried it on book proofer and it works.
When i go to itunes producer and when i try to delivery the epub the program shows me the following message::
ERRORT ITMS-4096: "mybook.epub: the publication is expecting a multi-touch asset. You cannot upload an epub to this publication." at book.
can anyone help me, please?

Dear Steve,
in my case the problem was connected to the isbn number i used. I didn't check very well between my previous book published on itunes producer when i put that one: i used an isbn number already given to another book.
after change the isbn, everything was ok.
bye,
matteo.

Similar Messages

  • I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?

    I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?

    Did you already try these suggestions?
    Check USB connections
    Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    copied from Resolve specific iTunes update and restore errors

  • I get error code 5002 when try to buy John Goodwin tune, but no problem with buying other titles

    I get error code 5002 when trying to purchase any titles from John Goodwin "She Lay Her Whip Down." I can buy other songs but not this. Benn trying for days.  What is this code? I just want to buy a song.

    Hi
    Error -50 paramErr  Error in user parameter list
    Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
    UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
    What this means in Your situation is above me.
    • free space on internal boot hard disk? How much ?
    Video codec
    • streamingDV, AIC etc. (not .avi, .mp4, .m4v, .wmv etc as they are containers not codecs)
    Pictures
    • in what format ? .jpg, .bmp, .tif, else ?
    Audio
    • from where/what format ? iTunes, .avi, .mp3, .aiff, else ?
    The "com.apple.iMovie.plist" file
    Many users has not observed that there are TWO libraries.
    • Library - at root level
    • Library - in user/account folder - THIS IS THE ONE to look into
    from Luke Burns
    I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
    I don't know why that could cause that big of a problem, but it did..
    Klaus1
    You need more free space on your hard drive.
    jonorparkerjon
    After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
    Where do Your material come from
    • Camera
    • External hard disk
    • USB-memory
    And all are connected so that iMovie can find it ?
    Yours Bengt W

  • Error code: 3194 when restoring.. "Secure link to iTunes store failed" when diagnostics is ran..

    as mentioned in the title, I have encountered 2 errors, one is when I am trying to restore my iphone and the other when iTunes diagnotics feature is ran..
    I have read the information about the diagnostics result and saw something like "connection attempt to firmware update server unsuccessful". Because of this information I have concluded that the "error code 3194" happens because iTunes itself is unable to connect to the "firmware update server".
    I am using Windows 7 64-bit and iTunes is now on the latest version.
    below are the things I have done so far, but to no avail:
    - removed/disabled my antivirus program
    - put iTunes to exception list of WIndows Firewall
    - disabled windows firewall and windows defender
    - re-installed iTunes and made sure that it is of the latest version (version 10.6.1)
    - performed recommendation from: https://discussions.apple.com/message/17409780#17409780
    - perform flush dns command using command prompt
    In addition to the steps I mentioned, I also tried running the diagnostics on two other computers running on different versions on iTunes, 10.5 and 10.6.0. I also did the same steps as above on these two computers, but I am getting the "secure connection to iTunes store failed" when the diagnostics were ran.
    thanks for any help that you can give.

    I think its weird that I experienced both the 3194 error code and "secure link to the itunes store failed" diagnostics error on three computers running on different OS (XP, vista and 7), itunes version and connectivity types (wireless and cabled). Could it be possible that there is a problem on Apple's server?
    Are you still there, shintenhouji?
    Perhaps try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (I've seen a few cases in recent times of this sort of thing being associated with LSP issues.)

  • Error message (-50) when trying to buy a movie on itunes store

    Trying to buy a movie on itunes store, i'm getting an error msg: "Could not purchase "MOVIE". An unknown error occurred (-50). There has been an error in itunes store. Please try again later." This never occurred in the past. The problem doesn;t seem to be going away. How to fix this? Many thanks

    it also happened to me trying to buy a song

  • I have a 5th generation Nano. I am using a new PC with the latest Itunes.  I am getting error coe 13019 when I try to sync. I have tried the recommended fixes from diagnostics. Any ideas?                                     .

    I have a 5th generation Nano. I am using a New PC and latest Itunes. I am getting error code 13019 when I try to sync. I have no problem syncing with an Iphone 4S or an Ipad2. I have tried the procedures described in diagnostics, but without success. Any ideas?
    Thank you,
    Derek

    I have tried the procedures described in diagnostics, but without success.
    Quickly doublechecking ... that's the procedures from the following document?
    iTunes: Error 13019 during sync

  • Get error code 0x80070643 when I try to install Sql Server 2008 R2 Service Pack 1 (KB2528583)

    I keep getting error code 0x80070643 when I try to install Sql Server 2008 R2 Service Pack 1 (KB2528583)
    Operating System is Windows 2008 R2 64 bit

    Hi JamesRead,
    According to your description, when you install SQL Server 2008 R2 service pack 1, we need to verify if
    you must have administrative rights on the computer.
    There are multiple files available for the download, you will be prompted to select the files you need. We need to verify if you run the SQLServer2008R2SP1-KB2528583-x64-ENU.exe. Or you can install SQL server updates from the command
    prompt and check if it can install successfully.
    You can prepare an installation of database engine instance to include product update:
    setup.exe /q /IAcceptSQLServerLicenseTerms /ACTION=PrepareImage /UpdateEnabled=True /UpdateEnabled=True /UpdateSource=<path where the update is downloaded> /INSTANCEID=<Instance ID> /FEATURES=SQLEngine
    For more information, you can review the following article about installing Updates from the Command Prompt.
    http://technet.microsoft.com/en-us/library/dd638066.aspx
    Thanks,
    Sofiya Li
    If you have any feedback on our support, please click here.
    Sofiya Li
    TechNet Community Support

  • When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later."  How do you resolve this?

    When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later."  How do you resolve this?  Has been going on for days now.

    I started getting this message a couple of days ago.
    Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828

  • HT201413 I keep getting error message (26) when I try to restore my iPod touch 3G

    I keep getting error message (26) when I try to restore my iPod touch 3G

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • TS3694 I am getting error code 3194 when i try to update my iphone 4S to IOS 6.1.3. How can i resolve this

    I am getting error code 3194 when i try to update my iphone 4S to IOS 6.1.3. How can i resolve this?

    Here you go:  http://lmgtfy.com/?q=iphone+error+3194

  • TS3694 Why am I getting error code 3194 when i try to restore my ipod?

    Why am I getting error code 3194 when I try to restore my ipod touch 4th generation

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    http://support.apple.com/kb/TS3694#error3194
    Also see:
    iPhone Error 3194 - How to Fix iTunes Error 3194?

  • Why do I keep getting error occurred. Please try later again when trying to watch youtube videos

    Why do I keep getting "Error occurred. Please try later again." , eveytime when trying to watch youtube videos. I have the latest adobe flash player and java so why can't I watch videos at youtube??
    It's very, very, frustrating having had so many people tell me I need to change my browser to you guys at mozilla firefox.
    I've tried everything but still cannot view the youtube videos. I have a 32 bit Toshiba laptop.
    God bless, I await your reply,
    Daniele

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Why do I get error 150:30 when I try and send a photo to Elements 8?

    Why do I  get error 150:30 when I try and send a photo to Elements 8 from a PC with windows8?

    My wife had this problem for the past few days for a specific phone number. These instructions fixed it -- without having to restore from backup or contact the carrier.
    http://www.timothydeblock.com/blog/2014/5/12/fix-message-sent-using-invalid-numb er-of-digits-msg-2114
    Open Contacts -> select the contact -> select edit -> scroll all the way to the bottom and delete contact (delete multiple entries of the same phone number, my wife had five).
    Open the Messages app -> select Edit -> select the red circle and then select delete. Do this for both the person and the messages you received.
    Open the Settings app -> scroll down and select Messages -> turn off messages, by selecting the switch, and any other options turned on.
    Turn off your phone and then turn it back on.
    Go straight to messages and compose a new message and put in the phone number of the person you're trying to text. Send and that person should receive the text message. Add the person to your contacts and go back into message settings to turn on any other options you want on that you turned off.
    John

  • I get error -1202 when I try to do anything in the iTunes store. What do I do?

    I get error -1202 when I try to do anything in the iTunes store. What do I do?

    Can you temporary disable your firewall and see whether you still get this error?

  • I get error code 6 when i try to reinstall cs4design premium back onto my laptop

    i get error code 6 when i try to reinstall cs4design premium back onto my laptop
    anyone know what i should do? i need this for work

    seen mant treads on error code 6
    https://forums.adobe.com/search.jspa?sort=updatedDesc&q=Error+%22code+6%22&place=%2Fplaces %2F1413024

Maybe you are looking for

  • How to run a command line window from code?

    In an application I need to run a dll file with a few arguements. These arguements can be given in the command line window. The execution of the dll file will return a string that i need to get (for the parsing etc). 1. How can I open a command line

  • Using LiveCycle Designer to create a webform--is this a good approach?

    My company president tasked me to look into LiveCycle and see if it would be a good approach to use for generating a web form for our company. The basic idea is that we would have a unique link for a particular database record, which the form would t

  • 3rd party video players stopped working

    I have the Universal version of VLC and MPlayer on my MacBook Pro. They used to work fine until about a week ago, so I correlate that with the latest quicktime update somehow. Now what happens is: VLC shows a black screen and plays some audio, then c

  • Formatting error in DVD Studio Pro

    I am trying to burn a DVD in DVD Studio Pro. I converted the video in Compressor from HD video to MPEG-2 5.0Mbps 2-pass and the Audio to Dolby Digital Professional 2.0. The video was built in FCP 6.0.5 I went into the Simulate tab and everything look

  • CQ5 Webinar Series

    Hi Everybody, The CQ5 support team is starting a webinar series on how to analyze CQ issues. Our first webinar is on Wednesday October 11th at 8AM PT / 11AM ET / 4PM GMT Learn how to debug CQ5 application performance issues.  Sign up for our first we