I get error message -3259 when trying to download Version 5 update for I  pad, yet the internet connection is still operational. Why is this?

When trying to upload Version 5 update for IPad after the download is complete and the files are being processed I get an error message - 3259 which says the internet connection is timed out but in fact it is still operational. The download is unsuccessful. Why is this?

Try temporarily turning off your firewall and antivirus software until the download has completed.

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