I get error message: Encountered error program needs to close

Hi everyone,
I keep getting an error message stating that the program didn't close properly when I try to run it or re-install. It also says that the program encountered an error and needs to close that any information might be lost. It gives me the options to debug, send error report or don't send error report. No matter what I click nothing happens. I tried all 3 options several time.
I tried re-installing at least 4 times, downloaded the latest updates and software for iTune and iPod updater. When I run the install program, towards the end of the Installshield wizard the same error pops up. There is an icon of a music note inside a circle on the top right corner of the pop up box. No error message # is provided.
I really don't know what is causing this or what might fix it. I haven't been able to find any information on here that seems to relate to this problem either. Please contact me at: [email protected]
N/A Windows XP

I called the Apple tech support line and they were able to fix my problem by:
Disabling or un-installing all anti-virus, spyware, adware softwares on the computer.
Uninstalling Quick Time
Not uninstalling iTunes but repairing it.
Everything loaded up like a charm afterwards with no error message
Thanks to tech support!!!!
N/A Windows XP

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From: Sheena Kaul <[email protected]>
To: Ralph Alderson <[email protected]>
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I get error message: Encountered error program needs to close

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