I get error time out connection

i want to upgrade my ipad 1 software (i have 4.2.1 version and i want to upgrade it to a next version, as Itunes store suggests me every time i open it) but after the usual time of 13 minutes upgrade, i get this error: time out connection, contact your provider or control your connection (but it does function elsewhere)
how can i solve it? (excuse my bad english)

For me it worked when I switched the virus protection off while doing the installation. After you run the installation you then switch the virus protection back on.
Hope it works for you too!

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    Fixed Size                  1339484 bytes
    Variable Size             318771108 bytes
    Database Buffers          473956352 bytes
    Redo Buffers                5246976 bytes
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    Copyright (c) 1982, 2009, Oracle.  All rights reserved.
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    Copyright (c) 1982, 2009, Oracle.  All rights reserved.
    Connected to an idle instance.
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    Fixed Size                  1339484 bytes
    Variable Size             318771108 bytes
    Database Buffers          473956352 bytes
    Redo Buffers                5246976 bytes
    Database mounted.
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    INSTANCE_NUMBER INSTANCE_NAME
    HOST_NAME
    VERSION           STARTUP_T STATUS       PAR    THREAD# ARCHIVE LOG_SWITCH_WAIT
    LOGINS     SHU DATABASE_STATUS   INSTANCE_ROLE      ACTIVE_ST BLO
                  1 db11gr2
    localhost.localdomain
    11.2.0.1.0        04-DEC-13 OPEN         NO           1 STOPPED
    ALLOWED    NO  ACTIVE            PRIMARY_INSTANCE   NORMAL    NO
    SQL>
    alert log file
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    ADRCI: Release 11.2.0.1.0 - Production on Wed Dec 4 17:09:47 2013
    Copyright (c) 1982, 2009, Oracle and/or its affiliates.  All rights reserved.
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    2: diag/rdbms/db11gr2/db11gr2
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    ======= Backtrace: =========
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    /lib/ld-linux.so.2[0x33215a]
    /lib/ld-linux.so.2[0x32e3ce]
    /lib/libc.so.6[0x272550]
    /lib/libc.so.6(_dl_sym+0x1a)[0x2728fa]
    /lib/libdl.so.2[0x110e08]
    /lib/ld-linux.so.2[0x331e66]
    /lib/libdl.so.2[0x1112cc]
    /lib/libdl.so.2(dlsym+0x63)[0x110d93]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(sskgds_save_text_start_end+0x47)[0xa0fb37]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(skgdsinit+0xb7)[0xa0a909]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x15edea8]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(kgdsdsts+0x26)[0x15ef8c2]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgemdGetCallStackWFlag+0x102)[0x198961a]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgemdGetCallStack+0x2d)[0x198950d]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1989250]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgemdFillIncCtx+0x72)[0x1989088]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgexPopulateIncCtx+0x67)[0x1994d25]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgexProcessError+0x75)[0x1996437]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x19601c5]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgePostErrorDirect+0x650)[0x1960b3c]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1c58fb6]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x183c44e]
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    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1cf7966]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrlrReadAlertMsg+0x562)[0x1cf7126]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrxae_alert_ext+0x2d4)[0xbbcf44]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0xb9f25c]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrmqmf_fetch_real+0x23f)[0xb9bc1f]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrmqmf_fetch+0xee)[0xb9b520]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0xb53c3e]
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    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgripritc_rltniter_wcbf+0xe6)[0xb585f2]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgvm_query+0x3f2)[0x1abe62c]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgvm_query_wcmd+0x36f)[0x1abf053]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1c3e116]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1c3f5b7]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1c4e2ae]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgvciec_exec_cmd+0x4a2)[0x1c4d640]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgvci_main_int+0x43b)[0x1c59e61]
    adrci[0x8048c5b]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(lpmcall+0x363)[0x1496ec3]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(lpmpmai+0x15c)[0x1497904]
    adrci[0x8048aa5]
    /lib/libc.so.6(__libc_start_main+0xdc)[0x17fe9c]
    adrci[0x8048811]
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    00110000-00112000 r-xp 00000000 08:03 5925240    /lib/libdl-2.5.so
    00112000-00113000 r-xp 00001000 08:03 5925240    /lib/libdl-2.5.so
    00113000-00114000 rwxp 00002000 08:03 5925240    /lib/libdl-2.5.so
    00114000-00139000 r-xp 00000000 08:03 5925284    /lib/libm-2.5.so
    00139000-0013a000 r-xp 00024000 08:03 5925284    /lib/libm-2.5.so
    0013a000-0013b000 rwxp 00025000 08:03 5925284    /lib/libm-2.5.so
    0013b000-0014f000 r-xp 00000000 08:03 5925246    /lib/libpthread-2.5.so
    0014f000-00150000 r-xp 00013000 08:03 5925246    /lib/libpthread-2.5.so
    00150000-00151000 rwxp 00014000 08:03 5925246    /lib/libpthread-2.5.so
    00151000-00153000 rwxp 00151000 00:00 0
    00153000-00166000 r-xp 00000000 08:03 5925301    /lib/libnsl-2.5.so
    00166000-00167000 r-xp 00012000 08:03 5925301    /lib/libnsl-2.5.so
    00167000-00168000 rwxp 00013000 08:03 5925301    /lib/libnsl-2.5.so
    00168000-0016a000 rwxp 00168000 00:00 0
    0016a000-002a9000 r-xp 00000000 08:03 5925233    /lib/libc-2.5.so
    002a9000-002aa000 --xp 0013f000 08:03 5925233    /lib/libc-2.5.so
    002aa000-002ac000 r-xp 0013f000 08:03 5925233    /lib/libc-2.5.so
    002ac000-002ad000 rwxp 00141000 08:03 5925233    /lib/libc-2.5.so
    002ad000-002b0000 rwxp 002ad000 00:00 0
    002b0000-002b1000 r-xp 00000000 08:03 3905250    /usr/lib/libaio.so.1.0.1
    002b1000-002b2000 rwxp 00000000 08:03 3905250    /usr/lib/libaio.so.1.0.1
    002b2000-002bb000 r-xp 00000000 08:03 5925256    /lib/libnss_files-2.5.so
    002bb000-002bc000 r-xp 00008000 08:03 5925256    /lib/libnss_files-2.5.so
    002bc000-002bd000 rwxp 00009000 08:03 5925256    /lib/libnss_files-2.5.so
    002bd000-002c8000 r-xp 00000000 08:03 5925425    /lib/libgcc_s-4.1.2-20080825.so.1
    002c8000-002c9000 rwxp 0000a000 08:03 5925425    /lib/libgcc_s-4.1.2-20080825.so.1
    00324000-0033e000 r-xp 00000000 08:03 5925219    /lib/ld-2.5.so
    0033e000-0033f000 r-xp 00019000 08:03 5925219    /lib/ld-2.5.so
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    Database Buffers          473956352 bytes
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    Database Buffers          473956352 bytes
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    Variable Size             318771108 bytes
    Database Buffers          473956352 bytes
    Redo Buffers                5246976 bytes
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    ======= Backtrace: =========
    /lib/libc.so.6[0x1d42dd]
    /lib/libc.so.6(__libc_malloc+0x67)[0x1d5e97]
    /lib/ld-linux.so.2[0x331f8a]
    /lib/ld-linux.so.2[0x33215a]
    /lib/ld-linux.so.2[0x32e3ce]
    /lib/libc.so.6[0x272550]
    /lib/libc.so.6(_dl_sym+0x1a)[0x2728fa]
    /lib/libdl.so.2[0x110e08]
    /lib/ld-linux.so.2[0x331e66]
    /lib/libdl.so.2[0x1112cc]
    /lib/libdl.so.2(dlsym+0x63)[0x110d93]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(sskgds_save_text_start_end+0x47)[0xa0fb37]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(skgdsinit+0xb7)[0xa0a909]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x15edea8]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(kgdsdsts+0x26)[0x15ef8c2]
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    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgemdGetCallStack+0x2d)[0x198950d]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1989250]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgemdFillIncCtx+0x72)[0x1989088]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgexPopulateIncCtx+0x67)[0x1994d25]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgexProcessError+0x75)[0x1996437]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x19601c5]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgePostErrorDirect+0x650)[0x1960b3c]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1c58fb6]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x183c44e]
    [0x3bb440]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1cf7966]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrlrReadAlertMsg+0x562)[0x1cf7126]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrxae_alert_ext+0x2d4)[0xbbcf44]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0xb9f25c]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrmqmf_fetch_real+0x23f)[0xb9bc1f]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrmqmf_fetch+0xee)[0xb9b520]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0xb53c3e]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgrip_relation_iterator+0x16c)[0xb531bc]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgripricm_rltniter_wcbf_mt+0x1f7)[0xb52709]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgripritc_rltniter_wcbf+0xe6)[0xb585f2]
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    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1c3e116]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1c3f5b7]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1[0x1c4e2ae]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgvciec_exec_cmd+0x4a2)[0x1c4d640]
    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(dbgvci_main_int+0x43b)[0x1c59e61]
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    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1(lpmpmai+0x15c)[0x1497904]
    adrci[0x8048aa5]
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    adrci[0x8048811]
    ======= Memory map: ========
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    00112000-00113000 r-xp 00001000 08:03 5925240    /lib/libdl-2.5.so
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    00114000-00139000 r-xp 00000000 08:03 5925284    /lib/libm-2.5.so
    00139000-0013a000 r-xp 00024000 08:03 5925284    /lib/libm-2.5.so
    0013a000-0013b000 rwxp 00025000 08:03 5925284    /lib/libm-2.5.so
    0013b000-0014f000 r-xp 00000000 08:03 5925246    /lib/libpthread-2.5.so
    0014f000-00150000 r-xp 00013000 08:03 5925246    /lib/libpthread-2.5.so
    00150000-00151000 rwxp 00014000 08:03 5925246    /lib/libpthread-2.5.so
    00151000-00153000 rwxp 00151000 00:00 0
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    00166000-00167000 r-xp 00012000 08:03 5925301    /lib/libnsl-2.5.so
    00167000-00168000 rwxp 00013000 08:03 5925301    /lib/libnsl-2.5.so
    00168000-0016a000 rwxp 00168000 00:00 0
    0016a000-002a9000 r-xp 00000000 08:03 5925233    /lib/libc-2.5.so
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    002aa000-002ac000 r-xp 0013f000 08:03 5925233    /lib/libc-2.5.so
    002ac000-002ad000 rwxp 00141000 08:03 5925233    /lib/libc-2.5.so
    002ad000-002b0000 rwxp 002ad000 00:00 0
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    002b1000-002b2000 rwxp 00000000 08:03 3905250    /usr/lib/libaio.so.1.0.1
    002b2000-002bb000 r-xp 00000000 08:03 5925256    /lib/libnss_files-2.5.so
    002bb000-002bc000 r-xp 00008000 08:03 5925256    /lib/libnss_files-2.5.so
    002bc000-002bd000 rwxp 00009000 08:03 5925256    /lib/libnss_files-2.5.so
    002bd000-002c8000 r-xp 00000000 08:03 5925425    /lib/libgcc_s-4.1.2-20080825.so.1
    002c8000-002c9000 rwxp 0000a000 08:03 5925425    /lib/libgcc_s-4.1.2-20080825.so.1
    00324000-0033e000 r-xp 00000000 08:03 5925219    /lib/ld-2.5.so
    0033e000-0033f000 r-xp 00019000 08:03 5925219    /lib/ld-2.5.so
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    003bb000-003bc000 r-xp 003bb000 00:00 0          [vdso]
    003bc000-01fc3000 r-xp 00000000 08:03 4984633    /u01/app/oracle/product/11.2.0/db_1/lib/libclntsh.so.11.1
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    025b1000-027ce000 r-xp 00000000 08:03 5006042    /u01/app/oracle/product/11.2.0/db_1/lib/libnnz11.so
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    027fc000-027fe000 rwxp 027fc000 00:00 0
    08048000-08049000 r-xp 00000000 08:03 1407670    /u01/app/oracle/product/11.2.0/db_1/bin/adrci
    08049000-0804a000 rw-p 00000000 08:03 1407670    /u01/app/oracle/product/11.2.0/db_1/bin/adrci
    09d62000-09e0d000 rw-p 09d62000 00:00 0          [heap]
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    b7f68000-b7f90000 rw-p b7f68000 00:00 0
    bfc54000-bfc6d000 rwxp bffe5000 00:00 0          [stack]
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