I get message: looked like spam or contained a virus when sending from iphone or e-mail
i just installed new photosmart 5510 e-all-in-one. all works well except for when i try e-mail from my laptop to printer or iphone to printer. i get message sayine: looked like spam or contained a virus my wife has no problem sending from her laptop or iphone. i use incredimail and she uses msmail. printing from laptops is no problem, only my e-mail or iphone. any suggestions?
Hello gunnylarry,
There are a couple of reasons that you can get that message. First, it could be that ePrint does not recognize your email service provider. Second, it could be that your phone and email have signatures. Make sure that neither has a signature and try sending the email again. Other than that, make sure there are no forward or reply tags in the subject line.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
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Sending from iphone, ePrintcenter says "Looks like spam or is a virus"
When i send a photo from my iphone to the emailadress of my printer, than ePrintcenter recent tasks says. "looks like spam or is a virus" and the printer isn't printing.
Can anyone tell me what is the problem?
This question was solved.
View Solution.It printed this time perfectly on my home printer after I added a subject on subject line "Photo" of my email from iPhone to the ePrintcenter. Previously I left the subject line of email blank and ePrintcenter discarded it with a msg "Looked like spam or contained a virus". Thanks for the great advice.
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Why does the message "looks like spam or a virus" appear when sending a picture from my phone?
Photos sent to the printer come up with a message saying it looks like spam or a virus. Photo printed ok first time, now gives that message in the jobs listing. Emailed from an Android phone to an HP Photosmart 6510.
The "spam/virus" message often occurs because the email did not contain any text in the subject line. Please try re-sending an email to your printer and adding text in the email's subject line.
I want to be sure that the information provided has completely resolved the issue. Please reply to this email and let me know whether or not the issue has been resolved. If the issue persists, please include the following pieces of information so that I may assist you further:
1. Are there any attachments being sent? If so, which attachment file type is being used (PDF or Word documents, JPG photos, etc)?
2. Which email address/addresses are used to send ePrint emails?
3. The results of a test email (success/fail) which will help isolate the source of the issue. Please follow the instructions below:
a. Type the word "test" in the subject line
b. Type the word "test" in the email body
c. Do not include an email signature
d. Do not include an email attachment (documents/photos/etc.)
Please include the results of this test email in your reply.
I hope the initial set of steps resolved the issue but look forward to providing you additional support if necessary.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
Why do I always get a "looks like spam" msg when I try printing a picture from my phone?
I own a hp Photosmart 5512, my OS is Vista Home. I have a Motorola Photon phone, and every time I try to print a picture or a document over the internet from my phone I get a Spam Alert on my printer! I would like to find a solution to eleviate this problem.
The "spam/virus" message often occurs because the email did not contain any text in the subject line. Please try re-sending an email to your printer and adding text in the email's subject line.
I want to be sure that the information provided has completely resolved the issue. Please reply to this email and let me know whether or not the issue has been resolved. If the issue persists, please include the following pieces of information so that I may assist you further:
1. Are there any attachments being sent? If so, which attachment file type is being used (PDF or Word documents, JPG photos, etc)?
2. Which email address/addresses are used to send ePrint emails?
3. The results of a test email (success/fail) which will help isolate the source of the issue. Please follow the instructions below:
a. Type the word "test" in the subject line
b. Type the word "test" in the email body
c. Do not include an email signature
d. Do not include an email attachment (documents/photos/etc.)
Please include the results of this test email in your reply.
I hope the initial set of steps resolved the issue but look forward to providing you additional support if necessary.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
What to do when it says looks like spam
Every time I send something to the printer using eprint I get the message it looks like spam . How do I change that?
I will need a little more information to assist. What are you sending to the printer's email address? What is the file type and size of the attachment? How many attachments are you sending to the printer? What is the email client that you are using to email the printer? Is the printer the only recipient or are you including more people in the "Cc" portion of the email? If you have a signature turned on from the email client you are using to email the printer, turn it off. Sometimes the signature can trigger that message of spam.
I am a former employee of HP...
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And how do I get Lightroom CC to run?
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I pressed check again and here is what appeared:
CONNECTED Apr 04 19:03:02.511 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
CONNECTED Apr 04 19:03:02.513 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
CONNECTED Apr 04 19:03:02.526 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
READ Apr 04 19:03:02.556 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK <[email protected]>
READ Apr 04 19:03:02.563 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
220 mail.hostingplatform.com ESMTP
WROTE Apr 04 19:03:02.566 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
CAPA
CONNECTED Apr 04 19:03:02.568 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
READ Apr 04 19:03:02.572 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
220 mail.hostingplatform.com ESMTP
WROTE Apr 04 19:03:02.585 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
EHLO 192.168.1.4
WROTE Apr 04 19:03:02.592 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
EHLO 192.168.1.4
READ Apr 04 19:03:02.610 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
-ERR authorization first
WROTE Apr 04 19:03:02.628 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
USER [email protected]
READ Apr 04 19:03:02.630 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
250-mail.hostingplatform.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 65000000
250 AUTH LOGIN PLAIN CRAM-MD5
READ Apr 04 19:03:02.639 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
250-mail.hostingplatform.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 65000000
250 AUTH LOGIN PLAIN CRAM-MD5
WROTE Apr 04 19:03:02.648 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
AUTH PLAIN (*** 44 bytes hidden ***)
WROTE Apr 04 19:03:02.667 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
AUTH PLAIN
READ Apr 04 19:03:02.670 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
220 mail.authsmtp.com ESMTP Sendmail 8.14.2/8.14.2/; Fri, 5 Apr 2013 00:03:02 +0100 (BST)
READ Apr 04 19:03:02.671 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
WROTE Apr 04 19:03:02.691 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
PASS ************
WROTE Apr 04 19:03:02.698 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
EHLO 192.168.1.4
READ Apr 04 19:03:02.704 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
235 ok, go ahead (#2.0.0)
READ Apr 04 19:03:02.712 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
334
WROTE Apr 04 19:03:02.734 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
QUIT
WROTE Apr 04 19:03:02.756 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
QUIT
READ Apr 04 19:03:02.759 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
WROTE Apr 04 19:03:02.776 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
QUIT
READ Apr 04 19:03:02.799 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
250-mail.authsmtp.com Hello pool-72-93-40-57.bstnma.east.verizon.net [72.93.40.57], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 52428800
250-AUTH CRAM-MD5 DIGEST-MD5 LOGIN PLAIN
250-STARTTLS
250 HELP
WROTE Apr 04 19:03:02.808 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
AUTH PLAIN ********************
READ Apr 04 19:03:02.822 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
READ Apr 04 19:03:02.907 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
235 2.0.0 OK Authenticated
WROTE Apr 04 19:03:02.917 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
QUIT -
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Sorry for the delay...
I did what you've told me, new account and manually copied my files from Time Machine. I had lots of permissions problems, but at the end, almost everything is in order... It seems it had to be with some of the Apple Preferences, but I can't be sure, as most of them were dumped to the trash can.
I still don't have my Mail Rules back, unfortunately, although I did goggled some. It is a pity, as I had around 30 or 40 of them, getting my mail in order to each of its mailboxes, but it is a small price as the rest doesn't show the before syntoms.
Thanks for the help, anyway!! -
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