I get message "the iTunes could not be opened.  An unknown error occurred (-50).

I get message "The iTunes application could not be opened.  An unknown error occurred (-50).

iTunes Store: "Error (-50)" when downloading purchased content
Try disabling a/v software and turning off the Firewall.
Disable antivirus software
Turn-Windows-Firewall-on-or-off

Similar Messages

  • I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

    I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
    Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

    That's because you jailbroke your phone. You can't get help here.

  • TS3694 Has anybody had this error message: "the iphone could not be restored. an unknown error occurred (1015) ???

    the iphone could not be restored an unknown error occurred 1015

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT201210 The iPad could not be restored - An unknown error occures (-1)

    Attempting to upate to iOS6 - update failed - messsage received was to restore the iPad - this process went as far as "restoring iPad firmware where it stopped and resulted in the message - "The iPad could not be restored - An unknown error occures (-1)" Went through all the recommended trouble shooting steops but the problem repeats each time.

    Well, I did not think much about Hardware Error (1) becuase it had never happened to me.  Well, over the weekend, I decided to upgrade my iPad 2 32gb Wifi-CDMA to iOS 7.0.6.  I first attempted this OTA, not just once, but several times.  The device would download the software, began the process, reboot and began to apply the update.  It would reach about 60 percent and fail.  After the failure, the iPad would recover and reload the current 7.0.4 iOS.  It would then inform me I had an update.  Each time, I would try to apply the update OTA.  Each time, it would fail.  So, I tried to  complete the update via iTunes.  Well, each time, the process would get to 60 percent and fail.  iTunes would produce an error 3014 or error 1.  Looking through the logs, the problem would fail loading the firmware, and more specifcally, isolated to the modem.  I eventually tried so many times, I bricked my iPad.  I had it in recorvery mode and could not get out of it.  I read through all of the forums and the stories about driving to Apple stores, visiting the Genius Bars, calling Apple Support etc.  They all resulted in the samething, a hardware error of some kind.  Since I have taken hundreds of these iPads apart and repaired them, I figured that this one would get a new set of batteries and a logic board.  But before I decided I would do that, I tried to update and restore using several different cables, tried a desktop computer, two windows laptops, and a macbook pro and a macbook air, of course all with the same result.  So, knowing that iPads are built case down and that all of the connectors are either vertical or horizontal and that most of the horizontal connections are ribbons, I decided to try reseating all of the vertical connectors.  Know, before you read on, I would like to add a disclaimer to not try this at home or even try it at all, but I will tell you, it worked. 
    I took the iPad and dropped it on floor 5 times.  I left the iPad in it's case and droped it on a very tight nap throw rug on top of a hardwood floor.  I dropped it from an elevation of about 3 to 4 feet.  I was hoping that the shock would compress all of the vertical connectors and give everything else a bump too. 
    Nothing broke, especially not the display or digitizer.  Once I picked up the iPad, I connected it directly to a computer, went to iTunes and clicked on the upgrade and restore option.  The iPad loaded 7.0.6 without any issue.  The iPad is running great and I have not had a problem out of it at all.
    I do not recommend you do this to your iPad, but reseating all of the vertical connectors worked for me and I recovered an iPad that would have otherwise been bricked until it was disassembled and repaired.

  • HT201210 i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?

    i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?

    i have done that
    same result
    the phone has a sim in it that is not active. does this cause the fault in question?

  • When I try to export with Quicktime, the iMovie (9) runs for a few minutes and I then get this message:The movie could not be exported because an error occurred. (-2125)

    When I try to export an iMovie (9) to quicktime, the iMovie runs for a few minutes and I then get the message: The movie could not be exported because an error occurred. (-2125)  What can I do to correct this?

    Trash your preferences. Trash your project render files. Switch off background rendering. Export without using the computer for anything else.
    Oh, and if you're using 10.9 switch off App Nap.

  • HT201210 hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

    hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

    Was the complete wording of the error message? Usually an error number or other information is also provided

  • HT201210 what should i do when message say the ipad could not be restored. an unknown error occured (2003)

    what should i do when message say the ipad could not be restored. an unknown error occured (2003)

    http://support.apple.com/kb/TS3694#error3194
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • I have problem with my iphone 3gs , ISO 5.0.1 , i tried to update it to new 5.1.1 and not getting and showing below massage  the iphone could not be updated. an unknown error occurred 11

    I have problem with my iphone 3gs ( ISO 5.0.1) , it is stuck on apple LOGO and just restaring from time to time after long time will open then i am able to see all app  so i tried to update it to new 5.1.1 but not getting update and showing below messege  the iphone could not be updated. an unknown error occurred 11
    thanks

    if itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.

  • How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred

    How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred.
    Been trying all night to sort out but just going around in circles

    I have not seen a solution for that error but try:
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • HT201210 I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up "The iPad could not be restored an unknown error occurred (1604) I have followed all suggestions  but still my iPad is

    I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
    "The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
    I have followed all suggestions  but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
    to update it now. Any help would be appreciated. rg

    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

  • The itunes application could not be opened. an unknown error occurred (1301

    I launched iTunes 9.0.1 today and got this error:
    "The itunes application could not be opened. an unknown error occurred (13014)"
    An archived tip on the iTunes for Windows forum that suggested deleting the iTunes Library Genius.itdb. That didn't work, I also had to delete iTunes Library Extras.itdb. (For the record I renamed them instead of deleting, but the original post suggested deleting).
    Anyway, I thought I'd pass that on in case anyone else experiences this problem.

    I had the same error and I keep my iTune folder on an external drive due to size. I tried to create a sub-folder to temporarirly hold the itdb file(s) and give it a try. The system wouldn't let me create the folder, at which point I remembered I had left my mac on but unplugged to find the battery drained in the morning. Upon plugging it in, it came back but then told me I hadn't exjected my external disk. So, I figured there might be a correlation. I tried to eject the disk and it wouldn't let me though no programs were running. So, I went ahead an chose to "Force" the eject via the option it presented me. On the un/re-plugging the disk, I tried to created a subfolder and it worked. Before moving any files to it, I tried starting iTunes again and voila, it worked. So, I suspect the comment above about files being locked is what bit me. Hope this helps...

  • TS3694 hello out there ! am trying to restore my ios, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down f

    hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • The Iphone could not be restored.An unknown error occurred(1604)

    I'm trying to restore my iphone as my iphone suddenly stopped working.I just see silver colour apple symbol when i switch on then it displays usb to itues symbol. thats all..
    so when i trying to restore the iphone i get the below message.
    The Iphone could not be restored.An unknown error occurred(1604)
    i have tried from diffrent computer but i still get the same error.
    can someone help...please...thanks

    Try the following, which worked for someone else:
    Disconnected all other USB items (ext. hard drives)
    Disabled Symantec Anti Virus
    Reset the iPhone to get the screen with the lead pointing to iTunes (Hold down lock button on top)
    Plug iPhone in when this image of Lead/iTunes showing
    Start iTunes
    iTunes recognised iPhone in Recovery mode, offered to restore
    Clicked Restore, it unpacked then tried to run
    iPhone flashed then went to black screen, eventually iTunes gave the dreaded 1604 error.
    I then unplugged iPhone, but instead of resetting it again (which I've tried about 20 times already), I left it with black screen (although black, screen is definately on as not totally pitch black).
    Shut down iTunes
    Plugged phone back in (Still with black screen)
    Started iTunes, again noticed recovery mode, pressed Recover
    The black screen then popped in to life and had a small recovery icon at the bottom in the middle and the restore worked perfectly!!!

  • Itunes application could not be opened. an unknown error occurred (13010)

    Using iTunes 8.
    Get this error when i try to open iTunes...itunes application could not be opened. an unknown error occurred (13010)
    It just shows that it tries to run in the Processes tab in the Task Manager. I get the error then the pocesses stops.
    I've followed all the instructions in the attached link but with no luck:
    http://support.apple.com/kb/TS1421
    I created a new user account and iTunes opens fine...
    Can anyone help.??

    I too am having the same problem. I have followed the above advice - I followed this advice http://support.apple.com/kb/TS1421 to no avail. For what it's worth, It appears to be isolated to my user account. I also tried uninstalling and deleting all apple software including the itunes folder in my music folder plus deleting the registry keys before reinstalling. I also tried to move th Genius files onto my desktop as per the above suggestions. Any advice?

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