I get message when I try to download "To update this application, sign in to the account you used to purchase it.

  History I down loaded the OS Yosemite, I have snow Lepord and the upgrade dialog said I had a STo update this application, sign in to the account you used to purchase it.MART Error on Drive,changed drive and backed up to old 10.8, I go to app store ad try to download and get the Message I have other upgrades and to "To update this application, sign in to the account used to purchase it" probplembeing i have a new password and have no Idea what to enter, I've signed in to the apple account and I'm recognized.

Apple Support contact info on Apple ID password and other security-related issues
http://support.apple.com/en-us/HT201363

Similar Messages

  • Trying to update pixelmator. Anytime I try it tellsme "To update this application, sign in to the account you used to purchase it." ???????? I have entered my account password several times and nothing happens. Any hints?

    I just sign in  to my account (the oprevious one, with which I bought Pixelmator was hacked and I changed the Password)
    Now,anityme I try to update Pixelmator (V. 2.1) the app store tells me "To update this application, sign in to the account you used to purchase it."
    It simply does not work. Any hints?
    Thanks for your help.

    It used to be that Spotlight had to create an index for the boot volume with the /Applications folder in order for the App Store Update option to work properly. I had a habit of disabling Spotlight for all volumes by adding disk volume names to the Do Not Index list under the Privacy tab in the Spotlight System Preferences panel, so App Store never let me update apps until I turned Spotlight back on. I turned it on until I was able to update the apps, then I'd turn it off again.
    I'm currently faced with the same error message (Login with the account you used to buy the free package) but Spotlight is turned on. Apple really goes out of its way to not tell you what account you used to buy something. That's not supposed to be a big deal, I only have a couple accounts. But when I tried them all, App Store refused to let me update using ANY of them.
    It's just Xcode. I can just delete the darn thing and buy it again (all 4 GB of it), but this is really annoying!

  • The App Store says I have updates for I-Photo and Garage Band.  When I try to update I get the following message: You have updates available for other accounts  To update this application, sign in to the account you used to purchase it.  I only have 1 acc

    The App Store says I have updates for I-Photo and Garage Band.  When I try to update I get the following message: You have updates available for other accounts  To update this application, sign in to the account you used to purchase it."  Both apps came with my computer and as far as I know I only have one Apple account.  Any thoughts?  Thanks.
    Karen

    Thanks for you reply.  I'm 99% positive that I'm using the user id and password that I used to set up my computer.  That's why I'm stumped.  I read the solution someone else suggested (type your user name without @gmail and create a new password.  When I tried it, I was asked for my birthday.  It didn't recognize it.  I know I got my birthday correct. Oh well...
    Karen

  • HT1338 When I try to download the iMovie Update :  "You have updates available for other accounts.  To update this application, sign in to the account you used to purchase it." shows -don't know what other accounts it is talking about? I Only have 1 Apple

    When I try to download the iMovie Update :
    "You have updates available for other accounts.
    To update this application, sign in to the account you used to purchase it." shows -but I don't know what other accounts it is talking about? I Only have 1 Apple Id !

    Maybe this will help. If you monitor the "More Like This" box, other solved threads appear. Opening them usually displays other threads.
    http://support.apple.com/kb/TS4236

  • I cant update my apps.  I just get this message.  Any help is appreciated.  To update this application, sign in to the account you used to purchase it.

    Upgraded to OX Mt Lion and the app store wants to update iMovie and iPhoto.  When I hit the update button I get this message.
    To update this application, sign in to the account you used to purchase it.

    So do it.

  • I have updates for iMovie and iPhoto but when i try to update them i'm told To update this application, sign in to the account you used to purchase it." even though i bought it and it is on my iMac!

    I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?

    Hi...
    Delete both apps using this utility >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    That will delete the apps and all associated files.
    Then re download the apps. That will download the most recent version updates included.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • HT4710 To update this application, sign in to the account you used to purchase it. It was pre-installed, how do I get past this message and update the software?

    To update this application, sign in to the account you used to purchase it. The app was pre-installed, how do I get past this message?

    The the account you used to "purchase" iPhoto is the Apple ID you used to set yoru couputer up with - log into th eApp store using that Apple ID and look under purchases - if you have not accepted the App yet then you will have to accept it first
    LN

  • HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it."  My email has not changed.  Any ideas?  -gb

    I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it."  These came already loaded on my laptop, and my email has not changed.  Any ideas or work-arounds?

    Has your Apple ID changed, that's the one that matters.
    You need to sign in under the account that purchased these apps (did you buy this Mac new)

  • HT1338 I am getting an error message for the Update store, saying "To Update this application, sign in to the account you used to purchase it."

    I am getting an error message for the Update store, saying "To Update this application, sign in to the account you used to purchase it."  how do I get rid of these Old unneccisary Updates?  anyone?

    Welcome to Apple Communities
    What's this app? You need to use another Apple ID to update it

  • Error message To update this application, sign in to the account you used to purchase it - what do i do?

    To update this application, sign in to the account you used to purchase it. - I get this message for a couple of the apps that were installed from original

    Take a look at this ..  .Troubleshooting the Mac App Store
    You have to update an app using the same ID as was used when it was purchased.   If a family member or friend downloaded the app originally, then you must use the same ID as they used.

  • I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.

    I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.

    Dear Brother David,
    You are way out of order and actually just wrong and seem to lack any empathy or understanding for users, let alone anything other than text book/google regurgitations.
    I thank you for highlighting your illusions of granduer  and for your wonderful, thoughful and intelligent insults.
    I re- post a fix below that worked for me:
    As a user and you may find this bug, you can either ring apple or try the below,
    All my apps now appear in the purchases section of App store and iMovie also updated itself.
    I have only one ID software is presinstalled and software was "not hidden" or even showing...I just got various error messages and ID errors.
    It was not spotlight indexing either.
    cheers
    "sls6
    Re: App Store: says You cannot update this software since you have not owned the major version of this software - when it came with the computer!! 
    Mar 19, 2013 10:04 AM (in response to amala.amilo)
    I had a similiar problem that I fixed doing this:
    Close Mac App Store
    Go into this folder
    /Library/Application Support/App Store
    Drag this file to the desktop
    adoption.plist
    Repen Mac App Store and log in
    If it fixes your problem, great, if not, you can move the old adoption.plist file back"
    from:
    https://discussions.apple.com/thread/4728740?start=0&tstart=0

  • Error message, "To update this application, sign in to the account you used to purchase it."

    I recently had a HDD crash and need to reinstall my App Store software purchases except I now recieve this message when I attemp to redownload software.
    "To update this application, sign in to the account you used to purchase it."
    Which leaves me feeling incredulous because I logged into the App Store using the same account it claims I need to use to download my software purchases?
    Any suggestions or solutions people can offer would be most helpful.

    There are some tips linked to this Discussion Thread that might help you out. Especially with re-downloading iLife Apps onto Lion. But in your case it may also apply as your updates are being provided through the App Store as well:
    https://discussions.apple.com/message/16518526#16518526

  • Am trying to upgrade iphoto and other applications , but app store is posting a message "To update this application, sign in to the account you used to purchase it." KNOWING THAT I ONLY HAVE ONE APPLE ACCOUNT AND 2 MACS

    Am not sure  how to solve this  issue ,, but i had an old MAcBook Pro that i was using with for somt time and i got a notre MACBook pro and on both of them am using the same apple accouny to purchase or download application . . now APP store is not allowing to upgrade or purchase any applications on my  newest MAC posting this message " To Update this application , sign in to the account  you used to purchase it"  .. and could not find a solution to this by signing out and in didnt work ,, any clues is much appreciated..
    Cheers
    Hesham

    Thanks for you reply.  I'm 99% positive that I'm using the user id and password that I used to set up my computer.  That's why I'm stumped.  I read the solution someone else suggested (type your user name without @gmail and create a new password.  When I tried it, I was asked for my birthday.  It didn't recognize it.  I know I got my birthday correct. Oh well...
    Karen

  • OS X Mountain Lion, "The server gave an error during download: 403 Forbidden." && Xcode update "To update this application, sign in to the account you used to purchase it."

    I've bought OS X Mountain Lion, the started to download it, close the mac without finish it, and now when im trying to download it agan, the appstore gave me the error "The server gave an error during download: 403 Forbidden.".
    I have an update too for the XCode and when im trying to push Update, the AppStore show me an alert with the message:
    "You have updates available for other accounts
    "To update this application, sign in to the account you used to purchase it."
    Help me please, I've allready pay for the update and cannot make use of it.
    Thanks

    I've bought OS X Mountain Lion, the started to download it, close the mac without finish it, and now when im trying to download it agan, the appstore gave me the error "The server gave an error during download: 403 Forbidden.".
    Restart your Mac and follow the instructions here >  Mac App Store: How to resume interrupted downloads
    You have updates available for other accounts
    "To update this application, sign in to the account you used to purchase it."
    Help here > Clearing up Mac App Store confusion | Macworld
    A recommendation. When upgrading to a new OS X, if it can be avoided, do not interfere with the installation.

  • I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it.   what can I do to fix this?

    I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it.   what can I do to fix this?

    Here is the link to the Mac App Store (MAS) forum:
    https://discussions.apple.com/community/mac_app_store/using_mac_apple_store
    You might want to browse or search through that one and then create a new post there if you can't find an answer; I've heard of posts detailing problems with iLife applications if you either buy a used Mac or wipe/reinstall your OS. I'm not knowledgeable enough about that subject, but somebody there should be.

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