I get no link to download iTunes on the download page
I was on Apple's website trying to download 5.0 I am using a PC with Windows XP. There is no link on the download page that will allow me to download the upgrade to 5.0. I tried to contact their technical support to explain the problem on "their" website and then I was told to contact HP because I have an HP "Apple" IPod, then after I asked the rep how could HP help me with an APPLE website he said that they could not and that he could help me for $49 since I had an HP Ipod. I asked him how could he help me? I said for $49 you will troubleshoot the website for me for software that is free how will that help me? Then I said that I am only calling you because it is your website and there should be some department that escalates problems with the website and he said that there is not, that there is no way for anyone to contact the programmers of the website to escalate problems...? The reason I was concerned is I accessed the website from another computer and it worked from that computer which was a MAC. I looked at the discussion board and did not see a similar problem. I am on apple.com/itunes/downloads and where it is blue on the left and orange on the right there is no link on the blue side that ask for my email and has the download link it is just solid blue.
This is the link: http://www.apple.com/itunes/download/
Fill in the info, click download. Works on 3 different machines here, with both IE and firefox. Maybe your computer has some sort of problem, or you're using a proxy or something like that.
But the website is fine.
Similar Messages
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I cannot download iTunes from the main page. Is there any alternatives?
I have dial up and windows 7 64 bit. I cannot download the latest iTunes from the main pages nor does my dial up go for 24 hours to get 86 megs. Is there any alternatives? Plus I have authorized computers that are long dead. How do I deactivate them?
For downloading, the only alternative would be to use a computer with a better Internet connection to download the iTunes installer and then copy it to your computer via a USB flash drive, external hard drive, etc.
As to your other question, you cannot directly deauthorize a computer that's not working or to which you no longer have access. You can, however, go into your iTunes Store account and there will be a "deauthorize all" button. You can then re-authorize the computers you're using now.
Note that you can only use the "deauthorize all" option once per year, unless something's changed very recently.
Regards -
Trying to update my itunes from ITunes 10 to ITunes 11 however whilst going through the download process, i get to the end of the download process and it just comes up with verification failed, and can go no further with the process.
oops very sorry diesel vdub have tried again and this is what keeps coming up on my pc ...... this installation package could not be opened. contact the application vendor to verify that this is a valid windows installer package. any help would be grateful dont know where ive went wrong
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Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message or complete the downloads?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer. -
I'm trying to upgrade my OS in my iPhone. In iTunes, I backed everything up, then hit upgrade. All I get is This version of iTunes is the current version. How do I override that and download OS 5.0?
You cannot override it.
What version of itunes do you have?
You need itunes 10.1 or higher to get ios 4.2.1 which is the latest available for the iphone 3G. -
I downloaded iTunes 11.1 and when I went to open iTunes after the download, all of my content (music, playlists, podcasts, etc.) was missing. The only thing there is my purchased items. Does anyone know how I can get my content back in my iTunes?
See Empty/corrupt library after upgrade/crash.
tt2 -
After installing the latest iTunes upgrade I could not access my iTunes so I uninstalled it and all of it's components like instructed in support but when I try to reinstall and click on download now, it goes right to thank you for downloading iTunes but nothing downloaded.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I'm trying to purchase Guy Sebastian's (Australia) albums:
"Beautiful Life"
"Closer To The Sun"
"Just As I Am"
"Twenty Ten"
, but I keep getting a link "view in iTunes" which doesn't respond so I can purchase the items thru iTunes.
How can I purchase music that's a few years old?Guy's older albums have been on other countries' Itunes in the past. I don't know why they come and go. Guy keeps promising to spend more time overseas, releasing and promoting his music. I'm sure they'll all become available again then. You could import CDs, of course, but that becomes expensive. Online, Sanity and JBHiFi in Australia will mail overseas.
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I purchased a new desktop computer, downloaded iTunes, authorized the computer thru iTunes, but, unable to sync with iPad3. I get a message stating "sync will resume when OWNER HP in on-line. That was the old computer, which no longer has iTunes on it. What can I do?
You still have to make the new computer and the iTunes library the new syncing library. Did you transfer all of your content into iTunes yet or copy the iTunes library from the old PC to the new one?
If you no longer have the old computer and did not copy the iTunes library to the new one, read this user tip.
https://discussions.apple.com/docs/DOC-3141
If you did tranfer everything over, you probably have to set up WiFi syncing again in iTunes in order for the iPad WiFi settings to see your new computer. -
I have a two problems with my new Ipad 2 operating system iOS 6.1.3
1) I can not syncronize with my itunes purchaces that I have on my mac book pro (operating system mountain lion)
2) When i purchase items from itunes store the downloads never finishes
I have tried starting and re-starting. Resetting the Ipad to original settings and non of this have worked. Any idea to what I should do?
Thanks a lot, JosephineThat's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it... -
I tried to download itunes to my new laptop that run on Windows 8 64-bit but seems like the download button on the download page is just an image which is not clickable. I tried on my old laptop that run on Windows 7 Home Premium, the button still as an image which is not clickable. Anybody face the same issue? How you solve it?
See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2 -
HT1386 I have downloaded itunes onto the computer. How do I open itunes in Windows 8?
I have downloaded itunes onto the PC. How do I open itunes in Windows 8 to sync my iphone 4?
Hi sharonphilip,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes for Windows doesn't open after upgrading in Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/TS2363
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
I hope this information helps ....
Happy Holidays!
- Judy -
I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes. Nothing there! The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem. What do I need to do to download the digital copy to my computer/Itunes?
Thank you,
Jonathan MinkI purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes. Nothing there! The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem. What do I need to do to download the digital copy to my computer/Itunes?
Thank you,
Jonathan Mink -
I recently purchased and downloaded a song from iTunes. The download was completed but the song cuts off half way through. How can I download the entire song again?
All you need to do is go to the iTunes store, and then go to purchased in the right side of iTunes store. It is under the quick links. Then you will be able to download the past purchases there.
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