I get "Problem loading page" when I first sign on, while trying to get to secondary pages on all web sites. Problem almost completely goes away after 15 minutes or so.

Question

This is the error message: Server not found
Firefox can't find the server at support.mozilla.com.
* Check the address for typing errors such as
ww.example.com instead of
www.example.com
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
I can usually get to the main page of any site I choose on the first try. I get the error message when I try to go somewhere on that site. For example, I can open the Ebay home page, but I can't sign in. After multiple tries, I'll finally get signed in, but then I can't open any of the items. On AOL, I can open the home page, but I can't open my mail page. When I finally get the mail page opened, I can't open any mail.
This problem also happens if I just use Internet Explorer, but not as bad as when I use Firefox.
I did add an exception to my Windows firewall for Firefox, but it didn't help.
I run Avast and Malwarebytes. I tried turning each of them off, and there was no change.
I have a cable modem, and a wireless router.

Answer 1

hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.