I get repeated error messages about there being a problem with Java Script when visiting various web sites
The message pops up repeatedly at various web sites and I can x it out and eventually they will stop but when I goe to a different page in that web site, this occurs again. The message is as follows "Error:Document.get elements by Tag Name (""head") [0] is undefined
Hi,
Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
Choose to [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_safe-mode-window_2 Start in Safe Mode].
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.
If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Alternatively you may also want to Reset Firefox and start afresh.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!'''
Similar Messages
-
when i try to order prints i get an error message saying there is a problem with my network and my network is working. How can i solve this problem?
Try a different media. I have good luck using Maxell discs.
-
I Tunes will not install. I get this error message: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Does anyone have an answer?
TRy the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I am getting an error message that there is a problem connecting with the service
I am getting an error message that there is a problem trying to connect with the service when I try to convert a pdf to word on my subscription service. I checked to see if my subscription is still active and it is. My account is for Blaise Mazzoni. EMail: [removed]. Please advise asap.
Thank you,
BlaiseHello, 2 other users in the French forum reported the same issue.: http://forums.adobe.com/thread/1402933 I don't know if there was a particular change in their machine/environment.
-
When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)
Hi chasore,
Are you still facing this issue?
Is this issue happening with all the documents you have. If yes, i would suggest try uninstall and reinstall. Or if the documents are located on some shared drive try to copy them on local machine and test again.
Regards,
Ajlan Huda. -
I keep getting an error message saying "There was a problem connecting to the server. URLs with the type "file:" are not supported" Can someone help me locate and get rid of this error.
Open the Time Machine pane in System Preferences. If it shows that Time Machine is ON, click the padlock icon in the lower left corner, if necessary, to unlock it. Scroll to the bottom of the list of backup drives and click Add or Remove Backup Disk. Remove all the disks, then add them back. Quit System Preferences. Test.
-
I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor
I have the same problem
-
I noticed this week an exclamation mark on the time machine icon on the menu bar.
My Macbook, iPad and iPhone all connect to the network but i get "there was a problem connecting to the server..."
When I open the preferences the time capsule is off but turnign it back on sends me in a loop of selecting the Time Capsule device (which has a nice green light etc) and then getting the error messgae about being unable to connect. I've pulled the plug a couple of times (this has worked in the past) but no change.
Any advice would be welcome before I try a factory reset or have to return to Apple for repair (the one thing they are offering as the thing is only 5 months old)I also noticed that when I go to finder I see two MacBook Air's that are in my name but have the number (2) and (3) next to the name.
That is a well known bug in Yosemite.
Try open System Preferences (gear icon on the dock)
Open Sharing
Edit back to the correct name for your Mac
This may...or may not help. But, it won't hurt.
The Mac's name may stay stable....or you may see (2), (3), etc again soon.
Be sure to restart both your Mac and the Time Capsule after you do this. -
When trying to install io5 on my iphone4 I get an error message during the updtae that there is a problem with backup and if I continue with the update, all the data will be deleted from my phone. I cancelled the update and my phone is fne. Has anyone else experience this? What is the cause/solution?
Yhanks!DON'T DO IT! Read the threads ... there is a MAJOR problem with updating iPhones 3GS/4 to iOS 5.
Take it to the Apple store and ask them to do it.
I repeat: DON'T DO IT YOURSELF.
(Voice of experience.) -
I can not download quicktime 7.7.3 for windows vista. The error message says that there is a problem with the windows installer. Any clues?
The error message says that there is a problem with the windows installer.
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.) -
I have iTunes version 11.3.1.2 and a Windows 7 Professional aith Service Pack 1. When I try to print a CD cover from a disc I burned, I get an error message that stops the printing task and shuts down iTunes and tells me once the problem is found they will notify me. When this happened before I got sent a message from Apple that I needed to install a new verion of iTunes. I believe I now have the latest iTunes version. So why can't I print?
Is this the problem below? Does the graphics driver cause the problem?
Solve a problem with NVIDIA Graphics Driver
NVIDIA Graphics Driver has stopped working properly.
A driver update, if available, might prevent this problem from recurring.Try a different media. I have good luck using Maxell discs.
-
Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.
I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
However, I would also like to rent movie's from iTunes,
Would be great if iTunes would let you choose the output device, too, like most other applications using sound from Skype to Windows Media Player,... -
When Upgrading on my laptop from iTunes 10.2.11 to 10.5.0 the message I get is: "There is a problem with this Windows Installer Package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or pacakge vendor.
After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much!
Maybe you are looking for
-
Multiple copies of iTunes ??
I have 2 iPods, one for personal use and one for use in my car. I want different iTunes library for each. Is this possible? I don't seem to be able to install iTunes twice and cannot see how else I can achieve this. Any help and/or advice gratefully
-
Firefox deleted all of my saved usernames and passwords for the sites i allowed them, For instance I can no longer click gmail and be at my e-mail and see my email, but i am promoted for password and username.
-
VideoDisplay plays video with no audio
I am experiencing times when my VideoDisplay object plays the video fine, but with no audio. At that point, all audio in the flex application cannot be heard. Has anyone else experienced this issue?
-
TS1702 I installed an app and tried to do an in-app purchase and it froze
I installed an app and tried to do an in-app purchase and it froze, now it crashes every time i try to open it... Ive reinstalled the app as well as restarted my phone even , i5 iOS 7
-
My Trips and Expenses in Travel Management
Dear All, In My Trips and Expenses under Recommended Actions column, links comes dynamically as Change Travel request,Change Approved Travel Request , Create Expenses. If you want call customized Travel request screen then where I need to change. Tha