I get the -1 error message when i have tried to restore my iphone, the phone will no longer work how can i rectify this?

I have tried to restore my iPhone but when it has gone through all the restore I get the -1 error message and now my phone will not work at all, how do I rectify this please.

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

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