I get the following message when installing 11.0.5 "The feature you are trying to use is on a network resource that is unavailable" for windows install

I get the following message when installing 11.0.5 "The feature you are trying to use is on a network resource that is unavailable" for windows install

I just found a way to get Fixit to Run.  Go to http://support.microsoft.com/fixit/ and then pick "Install or upgrade software or hardware" and run Fixit from the "Run" button on the webpage.  I just picked run, instead of save, and ran it directly from the web page for each of the apple software.  If the window doesn't come up full size, hit "Tab" twice and then "Return".  You'll be able to see the prompts from there.  Have it attempt to uninstall iTunes on its own.  Repeat the process for any of the other Apple products, including Bonjour and iCloud.  Then, go to the iTunes website and install from there.  I had a downloaded copy and installed from there, but it came up with an error about missing the apple help, or something like that.  It allowed me to uninstall, and I reinstalled direclty from the website, and it all works now.

Similar Messages

  • HT1926 when i try to install update i get this error message  the feature you are trying to use is on a network resource that is unavailable   any ideas

    every time i try to update itunes i get this error message    The feature you are trying to use is on a network resource that is unavailable    then asks me to find the folder containing the instalation package ITunes.msi

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1925 When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

    When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • When I try to update itunes, I get the following:  The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box..

    When I try to update itunes, I get the following:  The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box below.
    This leads me to another dialog box that says:  The file .......is not a valid installation package for the product iTunes.  Try to find the installation package iTunes64.msi in a folder from which you can install iTunes.
    That doesn't work either.  What to do?
    Dean

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Help !!  I am trying to uninstall and then reinstall itunes but when I try to remove itunes it I get error message ~ the feature you are trying to use is on a network resource that is unavailable?????  Any help would be great:) !!

    Help !!  I'm trying to un install and then re-install itunes.  I get erroe message ~ the feature you are trying to use is on a network resource that is unavailable????  Any help would be great!   TXs!

    See if this previous discussion will help.  It is markd as solved:
    I am trying to uninstall itunes as it will not open error 7 (windows 126) so that I can reinstall but keep getting the message.. The feature you are trying to remove is on a network resource that is unavailable itunes.msi... Any suggestions anyone
    It was the one with the green checkmark on the right side of this page.

  • When I try to update itunes, I get this message "the feature you are trying to use is on a network resource that is unavailable how do I solve this problem?

    I am having a problem updating my iTunes. I get a message that says "the feature you are trying to use is on a network resource that is unavailable. Can anyone tell me how to uninstall iTunes?
    I get this message either when I download a new iTunes or try to uninstall it. I am using Windows 7 64.
    Thanks

    I get a message that says "the feature you are trying to use is on a network resource that is unavailable.
    Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • HT3204 I cannot download the latest version of itunes to my pc. I am running windows7. I keep getting the following message, "the feature you are trying to use is on a network resource that is unavailable".  Any ideas?

    i cannot download the latest version of itunes to my pc.  i am running windows7. i get the following message, "the feature you are trying to use is on a network resource that is unavailable".

    Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • I am trying to uninstall an earlier version of itunes and get the following error, "the feature you are trying to use is on a network resource that is unavailable" can anyone help

    Hi I am trying to uninstall a previous version of itunes or download a newer version and I get the following error message "The feature you are trying to use is on a network resource that is unavailable" can anyone help please?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

    I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am trying to update iTunes and am getting an error message The feature you are trying to use is on a network resource that is unavailable

    Hi, I am trying to get help with an update install of iTunes. When I opened iTunes the other day, it told me there was an update to version 10.6.1. When I tried to install this version I received the following message " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found. I tried running Windows fixit, but this did not solve the problem. Can anyone tell me how to finish uninstalling the old iTunes file, so I can reinstall the newest version? Any help would be greatly appreciated. Thank you.
    Regards, Paul

    " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT5654 when i attempt to download the 11.1.1 version of itunes i get a prompt stating the feature you are trying to use is on a network resource that is unavailable. i cannot seem to find this path on my system. what do i do?

    How do I install iTunes 11.1.1 when I get a prompt stating " The feature you are trying to use is on a network resource that is unavailable. I have done a search for the .msi file/folder and cannot find it?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1925 When I try to uninstall my itunes I go to my control panel to remove the Apple "Application, Mobile Device, software support" then i get a pop up saying that "the feature you are trying to use is on a network resource that is unavailable" I cant fi

    When I try to uninstall my itunes I go to my control panel to remove the Apple "Application, Mobile Device, software support" then i get a pop up saying that "the feature you are trying to use is on a network resource that is unavailable" I cant find it. Its preventing me from re installing the new itunes.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.'  I try to click OK it fails and I do not know an alternate path to select

    I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.'  I try to click OK it fails and I do not know an alternate path to select, please help?
    I get message like below on each stage of the update, Quicktime, Safari & iTunes;
    It's so annoying as until I update my iTunes account my phone won't sync.

    Many thanks for the screenshot. (The key to these is knowing which particular .msi file is being mentioned by the message.)
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
    (Assuming that the QuickTime and Safari messages were also citing bonjour64.msi, you should also then be good to go with those installs too.)

  • HT1926 when I try to install or uninstall itunes i getThe feature you are trying to use is on a network resource that is unavailable.  Click ok to try again , or enter an alternate path to a folder containing the installation package'itune.msi' in the box

    When I try to install or uninstall itunes i get "The feature you are trying to use is on a network resource that is unavailable.  Click ok to try again , or enter an alternate path to a folder containing the installation package 'itune.msi' in the box below"  Anyone know what to do?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am trying to download itunes 10.6 and keep getting this error message, "The feature you are trying to use is on a network resource that is unavailable to a folder containing installation package itunes64.msi".  What do I need to do?

    I am trying to download itunes 10.6 and keep getting the error message "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes67.msi".  Where do I find this or how do I get it?

    "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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