I get the following message when syncing my iphone 5
i need help. i am trying to sync my iphone 5s to itunes. i have done this many times. I get the following error:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 12.0.1.26
Application Timestamp: 543e558b
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.325
Fault Module Timestamp: 4df2be1e
Exception Offset: 0008af3e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ec4e
Additional Information 2: ec4ea281420a69666d644213a3aefe3a
Additional Information 3: 9699
Additional Information 4: 9699be3dfbcbbdc9fa3bb76082b1ff65
can anyone help? Thanks,
Well, problem solved. I simply rebooted the PC and iTUnes recognized the iPod. Go figure!!!
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