I get the message "an error occurred while processing this directive" but no hint of what the error

I am trying to download Photoshop for the first time. I get the message "an error occurred while processing this directive" but no hint of what the error is or what I should do about it.

Graham which version of Photoshop are you referencing?  Also which operating system are you using?  Finally can you please post a screen shot of your error message?

Similar Messages

  • When i try to load the itunes introduction i only get: an error occured while processing this directive. What can i do!?

    Hey there,
    When i try to load the itunes introduction i only get: an error occured while processing this directive. What can i do!?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • ITunes Initiation Guide: [an error occurred while processing this directive]

    Hi,
    I received my iMac yesterday. I installed iTunes.
    I can't see the iTunes Initiation Guide because when I click on it, a window opens itself and reads: [an error occurred while processing this directive].
    Is there any way to fix that, for instance by uninstall-installing iTunes again?
    Regards,
    Uzume.

    I have same problem on my MacBook after resinstalling the system. I did not have before and I don't have on my iMac.
    I deleted iTunes and reinstall it but nothing....
    In addition (may be it has something related although apparently disconnected) my adressbook does not stay in the docl. each time I restart the computer ut has dispareared.
    help ...

  • ITunes Tutorial: [an error occurred while processing this directive]

    I can't see the iTunes Tutorial on my new iMac.
    I open my iTunes, the iTunes Tutorial opens and reads: [an error occurred while processing this directive].
    How to solve it?

    Hi everbody,
    I needed to reinstall my macmini with MAC OS X 10.6. After this it's also for me not possible to watch ANY movie.
    I tried to reinstall itunes 10.4, 10.5 nothing is working. I cleaned the preferences, no success.
    I tried to install Quicktime 7.7 without any success.
    I am really frustrated because I can't even see my own bought, in iTunes, movies!
    Apple, please help solving this "little" issue.
    Best regards,
    apple-1984

  • What does it mean when I get this message: "an error occurred while processing this directive"

    www.sprint.com main page loads with this error message all over the page. If I click on business at top of site and then back to personal all loads correctly. What do I have to do to have it load the first time?

    It sounds like an error on the server: Firefox may be sending something unexpected, inconsistent, or incomplete that is causing the failure. But since they give so little information, that's just a guess.
    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
    (1) Bypass Firefox's Cache
    Use Ctrl+Shift+r to reload the page fresh from the server.
    Alternately, you also can clear Firefox's cache completely using:
    "3-bar" menu button (or Tools menu) > Options > Advanced
    On the Network mini-tab > Cached Web Content : "Clear Now"
    If you have a large hard drive, this might take a few minutes.
    (2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
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    * (menu bar) Tools > Page Info > Security > "View Cookies"
    In the dialog that opens, you can remove the site's cookies individually.
    Then try reloading the page. Does that help?

  • [an error occurred while processing this directive

    help!!!
    i have been trying to download itunes but i either get the above message... or else it just tells me it has downloaded.. but it hasnt
    i am pulling my hair out here....
    i have gone thru all the help files.. have tried everything.. but nothing is working

    Was BB Link also installed on the Win 8 machine ?  If so did you uninstall Link also.
    If Link was not installed on Win 8 disconnect the Vista one from the Internet and try download again.
    If download fails connect  Win 8 direct to your connection and not your router.

  • An Error occured while processing this page. check the log for details

    Hi ,
    when i open an browser http://localhost:8300/HyperionPlanning/AppWizard.jsp
    i get an error stating that :: An error occured while processing this page. check
    the log for details
    i am not aware where to look the log files.
    second issue. on anothor desktop i am able to login but when i create an sample application it moves forward until finish and takes lot of time and gives me an same error as above .
    please help me out ASAP iam tired uninstalling and reinstalling the products.
    please mail me at [email protected]....
    thanks and regards
    RED

    Hi,
    If you are running planning as a service could you stop the service, then run planning server from the start menu.
    If you try and log in again it should produce some error messages.
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • An Error Occurred While Processing This Page. Check The Log For Details. Pl

    Hi,
    I started getting this error while opening the app
    Application was working fine. All of a sudden this error came while opening the application.
    " An Error Occurred While Processing This Page. Check The Log For Details. Please Close The Current Tab and Open Application Again."
    I cannot see calc manger rules for this means in calc manager I am not able to see this app.
    Also, in logs I see
    java.lang.RuntimeException: Error loading objects from data source: java.sql.SQLSyntaxErrorException: ORA-00942: table or view does not exist
    I am not able to get why this is occurring.
    Any help?

    If it is not important then you can try deleting and recreating the application, if you want to be sure after you delete the application then drop/recreate the Oracle schema.
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    Cheers
    John
    http://john-goodwin.blogspot.com/

  • SharePoint List Error :[DataSource.Error] SharePoint: Request failed: The remote server returned an error: (500) Internal Server Error. (An error occurred while processing this request.)

    When I connect to the SharePoint site that contains the lists I need to build my query from , Power Query enumerates the list and displays them in the tool. I can click on the system tables and view the records but any table
    in the list I created returns this  error.
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    thank you for your help
    Andrew
     

    Hi Andrew. In order for us diagnose this issue, you'll need to capture some network traces using a tool such as Fiddler and share them by sending a Frown.
    To capture a trace using Fiddler, start Fiddler, enable the Tools > Fiddler Options > HTTPS > Decrypt HTTPS traffic option, start the capture, reproduce your issue, then stop and save the capture. You can find more information here.
    Once you've done that, please send a Frown through the Power Query ribbon and attach the traces.
    Thanks,
    Ehren

  • Cannot open Planning application : An error occurred while processing page

    Hi,
    I'm using EPM 11.1.1.3 on Linux Server (Red Hat). Recently, I had to stop and start all services after which I am unable to open any Planning application. It gives me the following error:
    An error occurred while processing this page. Check the log for details.Please close the current tab and open application again
    An error occurred while processing this page. Check the log for details.
    I cannot open it through Workspace also. There aren't any logs in %HYPERION_HOME%/logs/Planning which mention anything about this error. Appreciate if someone could suggest a solution.
    Cheers,
    Sahil

    Thanks for sharing your expert opinions guys. I have checked the suggested log HYPERION_HOME/deployments/Tomcat5/HyperionPlanning/logs/catalina.out
    It seems to be a JDBC connection error. This brings me to the point that I also reconfigured Planning over the existing configuration (8300). could this be the cause of the error as other utilities (Web Analysis, Essbase, Shared Services etc.) are working fine (I did not reconfigure these).
    Kindly have a look at the log below from the aforementioned path and suggest a solution. Greatly appreciate any help.
    Jul 17, 2011 9:45:16 AM org.apache.coyote.http11.Http11BaseProtocol init
    INFO: Initializing Coyote HTTP/1.1 on http-8300
    Jul 17, 2011 9:45:16 AM org.apache.catalina.startup.Catalina load
    INFO: Initialization processed in 441 ms
    Jul 17, 2011 9:45:16 AM org.apache.catalina.core.StandardService start
    INFO: Starting service Catalina
    Jul 17, 2011 9:45:16 AM org.apache.catalina.core.StandardEngine start
    INFO: Starting Servlet Engine: Hyperion Embedded Java Container/1.0.0
    Jul 17, 2011 9:45:16 AM org.apache.catalina.core.StandardHost start
    INFO: XML validation disabled
    [INFO] HyperionPlanning] - Starting Hyperion Planning...
    [INFO] RegistryLogger - REGISTRY LOG INITIALIZED
    [INFO] RegistryLogger - REGISTRY LOG INITIALIZED
    /oracle/hyp/app/common/config/9.5.0.0/product/planning/9.5.0.0/planning_1.xml
    displayName = Planning
    componentTypes =
    priority = 50
    version = 9.5.0.0
    build = 1
    location = /oracle/hyp/app/products/Planning
    taskSequence =
    task =
    *******/oracle/hyp/app/common/config/9.5.0.0/registry.properties
    Creating rebind thread to RMI
    [INFO] HyperionPlanning] - Hyperion Planning started in 3 seconds.
    Jul 17, 2011 9:45:20 AM org.apache.coyote.http11.Http11BaseProtocol start
    INFO: Starting Coyote HTTP/1.1 on http-8300
    Jul 17, 2011 9:45:20 AM org.apache.jk.common.ChannelSocket init
    INFO: JK: ajp13 listening on /0.0.0.0:8302
    Jul 17, 2011 9:45:20 AM org.apache.jk.server.JkMain start
    INFO: Jk running ID=0 time=0/17 config=null
    Jul 17, 2011 9:45:20 AM org.apache.catalina.startup.Catalina start
    INFO: Server startup in 4257 ms
    Jul 17, 2011 9:45:36 AM org.apache.coyote.http11.Http11BaseProtocol init
    SEVERE: Error initializing endpoint
    java.net.BindException: Address already in use:8300
         at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:297)
         at org.apache.coyote.http11.Http11BaseProtocol.init(Http11BaseProtocol.java:138)
         at org.apache.catalina.connector.Connector.initialize(Connector.java:1016)
         at org.apache.catalina.core.StandardService.initialize(StandardService.java:580)
         at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:791)
         at org.apache.catalina.startup.Catalina.load(Catalina.java:503)
         at org.apache.catalina.startup.Catalina.load(Catalina.java:523)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
         at java.lang.reflect.Method.invoke(Unknown Source)
         at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:266)
         at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:431)
    Jul 17, 2011 9:45:36 AM org.apache.catalina.startup.Catalina load
    SEVERE: Catalina.start
    LifecycleException: Protocol handler initialization failed: java.net.BindException: Address already in use:8300
         at org.apache.catalina.connector.Connector.initialize(Connector.java:1018)
         at org.apache.catalina.core.StandardService.initialize(StandardService.java:580)
         at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:791)
         at org.apache.catalina.startup.Catalina.load(Catalina.java:503)
         at org.apache.catalina.startup.Catalina.load(Catalina.java:523)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
         at java.lang.reflect.Method.invoke(Unknown Source)
         at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:266)
         at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:431)
    Jul 17, 2011 9:45:36 AM org.apache.catalina.startup.Catalina load
    INFO: Initialization processed in 407 ms
    Jul 17, 2011 9:45:36 AM org.apache.catalina.core.StandardService start
    INFO: Starting service Catalina
    Jul 17, 2011 9:45:36 AM org.apache.catalina.core.StandardEngine start
    INFO: Starting Servlet Engine: Hyperion Embedded Java Container/1.0.0
    Jul 17, 2011 9:45:36 AM org.apache.catalina.core.StandardHost start
    INFO: XML validation disabled
    [INFO] HyperionPlanning] - Starting Hyperion Planning...
    [INFO] RegistryLogger - REGISTRY LOG INITIALIZED
    [INFO] RegistryLogger - REGISTRY LOG INITIALIZED
    /oracle/hyp/app/common/config/9.5.0.0/product/planning/9.5.0.0/planning_1.xml
    displayName = Planning
    componentTypes =
    priority = 50
    version = 9.5.0.0
    build = 1
    location = /oracle/hyp/app/products/Planning
    taskSequence =
    task =
    *******/oracle/hyp/app/common/config/9.5.0.0/registry.properties
    Creating rebind thread to RMI
    [INFO] HyperionPlanning] - Hyperion Planning started in 2 seconds.
    Jul 17, 2011 9:45:39 AM org.apache.coyote.http11.Http11BaseProtocol start
    SEVERE: Error starting endpoint
    java.net.BindException: Address already in use:8300
    Jul 17, 2011 9:45:39 AM org.apache.catalina.startup.Catalina start
    SEVERE: Catalina.start:
    LifecycleException: service.getName(): "Catalina"; Protocol handler start failed: java.net.BindException: Address already in use:8300
    Jul 17, 2011 9:45:39 AM org.apache.catalina.startup.Catalina start
    INFO: Server startup in 3083 ms
    Jul 17, 2011 9:45:39 AM org.apache.catalina.core.StandardServer await
    SEVERE: StandardServer.await: create[8301]:
    java.net.BindException: Address already in use
    Jul 17, 2011 9:45:39 AM org.apache.coyote.http11.Http11BaseProtocol pause
    INFO: Pausing Coyote HTTP/1.1 on http-8300
    Jul 17, 2011 9:45:39 AM org.apache.catalina.connector.Connector pause
    SEVERE: Protocol handler pause failed
    java.lang.NullPointerException
         at org.apache.jk.server.JkMain.pause(JkMain.java:677)
         at org.apache.jk.server.JkCoyoteHandler.pause(JkCoyoteHandler.java:162)
         at org.apache.catalina.connector.Connector.pause(Connector.java:1031)
         at org.apache.catalina.core.StandardService.stop(StandardService.java:491)
         at org.apache.catalina.core.StandardServer.stop(StandardServer.java:743)
         at org.apache.catalina.startup.Catalina.stop(Catalina.java:601)
         at org.apache.catalina.startup.Catalina$CatalinaShutdownHook.run(Catalina.java:644)
    [INFO] HyperionPlanning] - Shutting down Hyperion Planning applications...
    [INFO] HyperionPlanning] - Hyperion Planning was stopped
    Unable to create JDBC connection. java.sql.SQLException: [Hyperion][Oracle JDBC Driver]Internal error: Net8 protocol error.
    Unable to set Planning's Oracle connection numeric character to '.'. java.lang.NullPointerException
    Can not set database catalog name, skipping set of catalog name: hypdb
    Unable to create JDBC connection. java.sql.SQLException: [Hyperion][Oracle JDBC Driver]Internal error: Net8 protocol error.
    Unable to set Planning's Oracle connection numeric character to '.'. java.lang.NullPointerException
    Can not set database catalog name, skipping set of catalog name: hypdb
    Unable to create JDBC connection. java.sql.SQLException: [Hyperion][Oracle JDBC Driver]Internal error: Net8 protocol error.
    Unable to set Planning's Oracle connection numeric character to '.'. java.lang.NullPointerException
    Can not set database catalog name, skipping set of catalog name: hypdb
    Can not get JDBC connection.
    java.lang.Exception: No object were successfully created. This can be caused by any of the following: The OLAP Server is not running, The DBMS is not running, the DBMS is running on a different machine that the one specified, the name and password provided were incorrect.
         at java.lang.Thread.run(Unknown Source)
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    java.lang.NullPointerException
    Unable to create JDBC connection. java.sql.SQLException: [Hyperion][Oracle JDBC Driver]Internal error: Net8 protocol error.
    Unable to set Planning's Oracle connection numeric character to '.'. java.lang.NullPointerException
    Can not set database catalog name, skipping set of catalog name: hypdb
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    Unable to set Planning's Oracle connection numeric character to '.'. java.lang.NullPointerException
    Can not set database catalog name, skipping set of catalog name: hypdb
    Can not get JDBC connection.
    java.lang.Exception: No object were successfully created. This can be caused by any of the following: The OLAP Server is not running, The DBMS is not running, the DBMS is running on a different machine that the one specified, the name and password provided were incorrect.
    Attempted to release a null connection
    java.lang.NullPointerException: JDBCCacheLoader.loadObjects(): jdbc connection was null.
    java.lang.RuntimeException: Error loading objects from data source: java.lang.NullPointerException: JDBCCacheLoader.loadObjects(): jdbc connection was null.
    java.lang.NullPointerException
    Unable to create JDBC connection. java.sql.SQLException: [Hyperion][Oracle JDBC Driver]Internal error: Net8 protocol error.
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