I get the message as "Cannot Get Mail" (the connection to the server failed)
When ever I try to open my office mails, I get below msg
"Cannot Get Mail" (the connection to the server failed).
Mainly this happen when i move from wifi zone to 3G network on the phone.
Do you have cellular data provisioned by your carrier?
Check also your Settings > Mobile/Cellular > USE MOBILE/CELLULAR DATA FOR:
Mail: ON
Similar Messages
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How can make my phone send mail after upgrading to IOS 6 yesterday? Receiving but fails to send.
http://www.apple.com/uk/support/iphone/mail/
It will be your SMTP settings that need correcting see doc above
You may have to find out the correct settings from your carrier and or
broadband supplier -
Can't get MAIl to connect to Onetel server
Both my wife's (MacBook) and my IMac will not connect to the Onetel POP outgoing server - we get error message
+OK rslrimap1msp All emails need to go out using gmail or MobileMe. The incoming is OK.
It has not always been this way only in the past year and I wonder if it is a problem with upgrading software. If I use WebMail it is OK and Onetel have checked everything and say that there is nothing they can do - very frustrating.
I have recently upgraded to OS 10.7.3 but this has not solved the problem. Is there anyway that I can reload MAIL? - or is there any other solution. The settings work prefect on our iphone.Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
I can no longer send mail....today I cannot get mail..., I can no longer send mail....today I cannot get mail...a message pops up that says:A copy has been placed in your outbox.Sending the message content to the server failed....any help?
How long has it been going on? I've had my yahoo mess up and if i wait a bit it resolves itself. Yahoo is doing something with their servers and it messes with your mail if your mail happens to be on one of those servers.
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I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI. I have also been receiving 'Cannot send mail, an error occurred while delivering this message.
Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
I have an iphone 5. Everytime i click on my hotmail icon is says...cannot get mail. The connection to the server failed. I have to hit ok a couple of times and then it downloads my messages. Also at the bottom the updated date is saying that it is june 4 not june 9th
i would suggest deleting and readding the mail account in settings > mail contacts calendars
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Is anyone getting this message when trying to access Yahoo Email? "Cannot Get Mail, The connection to the server failed?"
I have Yahoo mail (POP) account. Mine is working fine at present. I do occasionally get asked for password while sending mail. I have had your issue in the past and it usually clears up in a few hours. Sometimes I sign out and then back in and it starts working again.
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Hi my nan keeps Getting an error message of cannot get mail the connection to the server failed.... Can any one tell me what this means please
I too am getting this message. I have been using my iPad for two years with no problems but a couple of days ago I starting having this problem intermittently. I have restarted the iPad when that did not work I deleted the account and reloaded it. Nothing seems to work. I was having the same problem on my iPhone but that seems to be OK today. Any other ideas?
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I am getting a "cannot get mail" "the connection to the server failed" message, how can I get my emails again?
Hi DVfromca,
If you are having issues receiving email on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden -
When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?
google your mail providers settings and go over them 1 by 1 to make sure it's set correctly in your ipads mail account settings
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How do I fix my phone? I cannot get mail-I only get the message that the conncection to the server failed.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
Hi
Overnight both my hotmail accounts on my Iphone 4s, through Mail, have stopped working and I cannot access my email. Every time I try I get the message "Cannot get Mail. Connection to the Server Failed"
I have rebooted my phone, deleted and readded the accoutns and even reset my network settings to factory seeting but nothing works. A few hours ago it randomly started working again but has since stopped.
Please Help!!!Contact Microsoft to see if Hotmail is having any issues.
The issue described is not an iPhone or iOS issue. -
HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls? I did try to delete the account and add back. Also tried to reset/ reboot the iPad but still effortless.
Hi all, I finally solved the issue. Here I wish to share with you all. First, I delete my hotmail account from mail account. Secondly I reboot my ipad2 with holding sleep and home button at once untill the apple logo is appeared. Then I add back the hotmail account. Done. Hope it helps. Thank you.
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hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5
Talk to your IT department...
Or if you're at University, talk to the computer team.
Most Uni's are using outlook.com as the server connection not mail.youruniversity.edu -
I have updated my ipad. Any ideas on what I can do?
Trouble: On my I Pad I get the message: Cannot get mail. Connection to the server failed.READ OTHER POSTS. THANK YOU. IT WAS ONE OF MY EMAIL ACCOUNTS.
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