I get the message "This plugin is disabled" in a widget on a webpage.
How do I know which plugin it's talking about, when it isn't identified? There's just a link to "Manage plugins", but I can't tell which is the culprit.
Can you post a link?
Do you have disabled plugins?
A possibility is to check the page source or use the inspector to see if you can identify the MIME type or file extension.
Similar Messages
-
I have FB4 and Flash Pro CS5 installed and get the message "This feature requires Adobe Flash CS5"
Hi,
I have installed both FB4 and Flash CS5 as trial versions. I installed FB4 as a plugin into eclipse Gallileo and then installed CS5. When trying to create a new Flash Project in Eclipse I get the message "This feature requires Adobe Flash CS5 or higher to be installed.", although CS5 is installed.
I tried reinstalling FB4 but it didn't help.
If FB4 is installed as standalone, then its eclipse IDE has no problem creating new Flash Projects.
Any idea why the plugin doesn't detect my Flash Pro CS5 installation?
Thanks.
RaamEE-ILHi,
I've attached the logs you requested.
You should know that I am using Windows-7 64bit
Thanks for the help.
Bye,
RaamEE-IL
<?xml version="1.0" encoding="utf-8" ?>
<AMTLIB_PDApp xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="AMTLIB-PDApp.xsd">
<amtlib_parameters>
<key name="AdobeCode">{4429F632-6999-48AE-9251-9591031C7241}</key>
<key name="AdobeIDCreated">true</key>
<key name="AppAMTBkGndFilePath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\LMResources\background.png</key>
<key name="AppAMTConnectionFAQFilePath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\OBLRes\en_US\ConnectionFAQ.html</key>
<key name="AppAMTLicenseAFAQFilePath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\OBLRes\en_US\LicenseFAQ.html</key>
<key name="AppAMTLogoFilePath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\LMResources\adobelogo.png</key>
<key name="AppAMTPath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT</key>
<key name="AppDriverAMTPath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT</key>
<key name="AppDriverLEID">FlashBuilderPlugin-CS5-Win-GM</key>
<key name="AppEULAFolderPath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\Legal</key>
<key name="AppHostAppType">ALM_HostAppType_LicensedProduct</key>
<key name="AppLaunchPath"></key>
<key name="AppListOfLocales">en_US</key>
<key name="AppName">Adobe Flash Builder 4 Plug-in</key>
<key name="AppPath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse</key>
<key name="AppProcessID"></key>
<key name="AppRunningLEID">FlashBuilderPlugin-CS5-Win-GM</key>
<key name="AppRunningLocale">en_US</key>
<key name="AppSerialNumber">952307006650319154206597</key>
<key name="BonusLaunchCode"></key>
<key name="BuyURL">http://www.adobe.com/go/buy?productID=424&release=4.0&platform=2&locale=en_US</key>
<key name="ClaimSource">nag_trial</key>
<key name="DriverAdobeCode">{4429F632-6999-48AE-9251-9591031C7241}</key>
<key name="ExtendedProfileRegURL">http://www.adobe.com/go/adobemembership?productID=424&release=4.0&platform=2&locale=en_US& source=PCSTHX</key>
<key name="ForcedActivation">0</key>
<key name="HasSAASBit">0</key>
<key name="LaunchMode">postchrome</key>
<key name="NoTrial">0</key>
<key name="ShowEULA">false</key>
<key name="TrialExpired">0</key>
<key name="TrialGrace">60</key>
<key name="TrialLeft">52</key>
<key name="UpgradeCheckRequired">0</key>
<key name="WorkFlowType">Subsequent_Launch</key>
</amtlib_parameters>
</AMTLIB_PDApp>
2010-05-24 17:58:28 [3976] AMT: START SESSION, library version 3.0.0.64,3.0
2010-05-24 17:58:28 [3976] AMT: Initializing C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\
2010-05-24 17:58:28 [3976] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2010-05-24 17:58:28 [3976] AMT: Virtualization Turned off
2010-05-24 17:58:28 [3976] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-05-24 17:58:28 [3976] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-05-24 17:58:28 [3976] PCDService: PCD Service in threaded mode
2010-05-24 17:58:28 [3976] performance: AMTPreObtainProductLicense took 2.547850 ms
2010-05-24 17:58:28 [3976] PCD thread: PCD thread started
2010-05-24 17:58:28 [3976] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launch er.dll
2010-05-24 17:58:28 [3976] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launch er.dll
2010-05-24 17:58:28 [3976] AMT: App Product Locale [0] = en_US
2010-05-24 17:58:28 [3976] AMT: App Product Locale [1] = en_US
2010-05-24 17:58:28 [3976] AMT: App Product Locale [2] = ja_JP
2010-05-24 17:58:28 [3976] AMT: App Product Locale [3] = de_DE
2010-05-24 17:58:28 [3976] AMT: App Product Locale [4] = fr_FR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [5] = zh_CN
2010-05-24 17:58:28 [3976] AMT: App Product Locale [6] = ru_RU
2010-05-24 17:58:28 [3976] AMT: App Product Locale [7] = ko_KR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [8] = en_GB
2010-05-24 17:58:28 [3976] AMT: App Product Locale [9] = ar_AE
2010-05-24 17:58:28 [3976] AMT: App Product Locale [10] = da_DK
2010-05-24 17:58:28 [3976] AMT: App Product Locale [11] = el_GR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [12] = fi_FI
2010-05-24 17:58:28 [3976] AMT: App Product Locale [13] = he_IL
2010-05-24 17:58:28 [3976] AMT: App Product Locale [14] = nb_NO
2010-05-24 17:58:28 [3976] AMT: App Product Locale [15] = ro_RO
2010-05-24 17:58:28 [3976] AMT: App Product Locale [16] = zh_TW
2010-05-24 17:58:28 [3976] AMT: App Product Locale [17] = fr_CA
2010-05-24 17:58:28 [3976] AMT: App Product Locale [18] = es_ES
2010-05-24 17:58:28 [3976] AMT: App Product Locale [19] = es_MX
2010-05-24 17:58:28 [3976] AMT: App Product Locale [20] = it_IT
2010-05-24 17:58:28 [3976] AMT: App Product Locale [21] = pt_BR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [22] = nl_NL
2010-05-24 17:58:28 [3976] AMT: App Product Locale [23] = sv_SE
2010-05-24 17:58:28 [3976] AMT: App Product Locale [24] = cs_CZ
2010-05-24 17:58:28 [3976] AMT: App Product Locale [25] = pl_PL
2010-05-24 17:58:28 [3976] AMT: App Product Locale [26] = tr_TR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [27] = hu_HU
2010-05-24 17:58:28 [3976] AMT: App Product Locale [28] = uk_UA
2010-05-24 17:58:28 [3976] config: Loading configuration for C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\application.xml
2010-05-24 17:58:28 [3976] config: Found payload code {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] PCDService: found driver code {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: config: Host app was installed, using installed license configuration.
2010-05-24 17:58:28 [3976] PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: Setting current license to the driver at startup because no mapping was found.
2010-05-24 17:58:28 [3976] config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-24 17:58:28 [3976] config: payload code: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: driver payload code: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: driver licensing code: FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] config: current licensing code: FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] config: current locale code: ALL
2010-05-24 17:58:28 [3976] config: Done loading configuration
2010-05-24 17:58:28 [3976] AMT: Locale from PCD [0] = en_US
2010-05-24 17:58:28 [3976] AMT: Reordered Installed App Product Locale [0] = en_US
2010-05-24 17:58:28 [3976] config: Setting insalled locales
2010-05-24 17:58:28 [3976] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2010-05-24 17:58:28 [3976] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-05-24 17:58:28 [3976] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-05-24 17:58:28 [3976] AMT: config: Finding license info for payload: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] AMT: config: PayloadCode: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] AMT: config: Driver PayloadCode: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] AMT: config: Installed LicensingCode: FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [BridgeTalkCode] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [BridgeTalkCode] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [EULA] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Registration] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Registration] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2010-05-24 17:58:28 [3976] PCDService: No value for key [SuiteFeatureCount] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] AMT: Application can be serialized (sif file found).
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] AMT: Subsequent launch (serial [95230700665031915420] in trial).
2010-05-24 17:58:28 [3976] AMT: Application state initialized. Obtaining Product License.
2010-05-24 17:58:28 [3976] AMT: Obtaining client features from cache.
2010-05-24 17:58:28 [3976] AMT: Obtaining client product info from cache.
2010-05-24 17:58:28 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] AMT: Running in PROV_APP
2010-05-24 17:58:28 [3976] PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: Using default media policy RET
2010-05-24 17:58:28 [3976] PCDService: No value for key [EULA_ACCEPTED] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:28 [3976] PCDService: No value for key [EULA_PHASE] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:28 [3976] uiswitch: Suppressing EULA display on requst
2010-05-24 17:58:28 [3976] AMT: This is a subsequent launch. Deferring services.
2010-05-24 17:58:28 [3976] performance: AMTObtainProductLicense took 179.272598 ms
2010-05-24 17:58:28 [3976] AMT: Pre-Validating Product License.
2010-05-24 17:58:28 [3976] AMT: Services not yet loaded in this session.
2010-05-24 17:58:28 [3976] AMT: Loading services in background to get ready for Validate call.
2010-05-24 17:58:28 [3976] AMT: Spawning background thread to load services.
2010-05-24 17:58:28 [3976] performance: AMTPreValidateProductLicense took 4.600975 ms
2010-05-24 17:58:28 [3976] AMT: Starting work on prevalidate thread.
2010-05-24 17:58:28 [3976] AMT: AMT: PreValidating Product License.
2010-05-24 17:58:28 [3976] AMT: Launch Workflow not yet done in this session.
2010-05-24 17:58:28 [3976] AMT: Starting Background Subsequent Launch Workflow
2010-05-24 17:58:28 [3976] AMT: Starting ALM workflow.
2010-05-24 17:58:28 [3976] AMT: Initializing ALM for serialized activation.
2010-05-24 17:58:28 [3976] ALMService: Initializing as licensed app
2010-05-24 17:58:28 [3976] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2010-05-24 17:58:28 [3976] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2010-05-24 17:58:28 [3976] SLCoreService: Service construction took 0.0 ms and succeed.
2010-05-24 17:58:28 [3976] ALM: _info_: LEID passed FlashBuilderPlugin-CS5-Win-GM is used to configure SLCore = 0
2010-05-24 17:58:28 [3976] ALM: _info_: Host app is Licensable App
2010-05-24 17:58:28 [3976] PCDService: No value for key [FlashBuilderPlugin-CS5-Win-GM{|}2] in hive [SSC-CS5-LE-Dominance] in master.
2010-05-24 17:58:28 [3976] ALM: _info_: Found LEID FlashBuilderPlugin-CS5-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT
2010-05-24 17:58:28 [3976] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: Using default media policy RET
2010-05-24 17:58:28 [3976] ALM: _info_: MediaTagPolicy is RET
2010-05-24 17:58:28 [3976] PCDService: No value for key [NTL_WO_SN] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] ALM: _info_: Canonical LEID is FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Driver LEID is FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-24 17:58:28 [3976] SLCoreService: Reading product config [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\SLConfig.xml]
2010-05-24 17:58:28 [3976] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2010-05-24 17:58:28 [3976] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2010-05-24 17:58:28 [3976] ALM: _info_: Set Running Locale to en_US
2010-05-24 17:58:28 [3976] ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
2010-05-24 17:58:28 [3976] AMT: Performing ALM silent license verification.
2010-05-24 17:58:28 [3976] PCDService: No value for key [EncryptedSerial] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in cache.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Serial] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in cache.
2010-05-24 17:58:28 [3976] config: No pre-serial number found in {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] PCDService: No value for key [PSN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US provisional serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [PSN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL provisional serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2010-05-24 17:58:28 [3976] ALM: _info_: Searching license for locale en_US ...
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Found no existing serialization
2010-05-24 17:58:28 [3976] ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [WebSuitePremium-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in WebSuitePremium-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [WebSuitePremium-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in WebSuitePremium-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [MasterCollection-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in MasterCollection-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [MasterCollection-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in MasterCollection-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Found no serial number
2010-05-24 17:58:28 [3976] ALM: _info_: This is the running locale, stop the search
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-24 17:58:28 [3976] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2010-05-24 17:58:28 [3976] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2010-05-24 17:58:28 [3976] config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-24 17:58:28 [3976] SLCoreService: Syncing to license store...
2010-05-24 17:58:28 [3976] SLCoreService: Found client mkey.
2010-05-24 17:58:28 [3976] SLCoreService: Loading license references...
2010-05-24 17:58:28 [3976] SLCoreService: Found 2 license file(s)
2010-05-24 17:58:28 [3976] SLCoreService: Parsing license file [174626573.lic] succeed.
2010-05-24 17:58:28 [3976] SLCoreService: Parsing license file [3254477.lic] succeed.
2010-05-24 17:58:28 [3976] SLCoreService: License store synchronization took 76.7 ms and succeed.
2010-05-24 17:58:28 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53614 seconds.
2010-05-24 17:58:28 [3976] SLCoreService: Feature ALM_FlashBuilderPremCS5GM_4.0 is enabled.
2010-05-24 17:58:28 [3976] SLCoreService: Feature FlashBuilder_4.0 is enabled.
2010-05-24 17:58:28 [3976] SLCoreService: Feature FlashBuilder_Base_4.0 is enabled.
2010-05-24 17:58:28 [3976] SLCoreService: Feature FlashBuilder_Prem_4.0 is enabled.
2010-05-24 17:58:28 [3976] ALM: _info_: Performing Block Check
2010-05-24 17:58:28 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53614 seconds.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Subscription] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Subscription] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [ACT_NOINTERNET] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:28 [3976] PCDService: No value for key [SERVICE_ONLINE] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:28 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53614 seconds.
2010-05-24 17:58:28 [3976] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
2010-05-24 17:58:28 [3976] ALM: _info_: ALM_License_SilentValidate return license status: Valid Not Activated
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] AMT: License check shows product is still in trial.
2010-05-24 17:58:28 [3976] AMT: Prevalidation finds app not activated. Requiring foreground validate.
2010-05-24 17:58:28 [3976] AMT: Calling AUM API to create scheduler entry to be used by updater.
2010-05-24 17:58:28 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-05-24 17:58:28 [3976] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\updaternotificati ons.dll
2010-05-24 17:58:28 [3976] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\updaternotificati ons.dll
2010-05-24 17:58:28 [3976] AUMService: IsUpdaterEnabled call
2010-05-24 17:58:28 [3976] AUMService: IsUpdaterEnabled call succeeded
2010-05-24 17:58:28 [3976] AUMService: Get LEID xml call
2010-05-24 17:58:28 [3976] AUMService: Get LEID XML call succeeded
2010-05-24 17:58:28 [3976] AMT: AUM GetLEID called with status =0.
2010-05-24 17:58:28 [3976] AMT: Starting Data Collection for SWTag_Init()
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() productCanonicalLEID = FlashBuilderPlugin-CS5-Win-GM;outMappedLEID = FlashBuilderPlugin-CS5-Win-GM, unused =
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() productPayloadCode = {4429F632-6999-48AE-9251-9591031C7241};driverPayloadCode = {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] AMT: SWTag_Init() Tags Arguments Adobe Flash Builder 4 Plug-in; FlashBuilderPlugin-CS5-Win-GM;
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() License Status = trial
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() Tags 952307006650319154206597; 4.0; TRIAL
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() Product Version 4; 0
2010-05-24 17:58:28 [3976] AMT: Prevalidate indicates license is bad or UI is required.
2010-05-24 17:58:28 [3976] performance: PreValidate thread took 265.950806 ms
2010-05-24 17:58:29 [3976] AMT: AMT: Validating Product License.
2010-05-24 17:58:29 [3976] AMT: Launch Workflow not yet done in foreground in this session.
2010-05-24 17:58:29 [3976] AMT: Starting Foreground Subsequent Launch Workflow
2010-05-24 17:58:29 [3976] AMT: Running in PROV_APP
2010-05-24 17:58:29 [3976] PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:29 [3976] config: Using default media policy RET
2010-05-24 17:58:29 [3976] PCDService: No value for key [EULA_ACCEPTED] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:29 [3976] PCDService: No value for key [EULA_PHASE] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:29 [3976] uiswitch: Suppressing EULA display on requst
2010-05-24 17:58:29 [3976] AMT: ALM workflow completed in this session.
2010-05-24 17:58:29 [3976] AMT: Product is not activated. Starting ALM launch-time product licensing UI.
2010-05-24 17:58:29 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53613 seconds.
2010-05-24 17:58:29 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53613 seconds.
2010-05-24 17:58:29 [3976] ALM: _info_: Entered ALM_NeedANAG
2010-05-24 17:58:29 [3976] ALM: _info_: Exiting ALM_NeedANAG
2010-05-24 17:58:29 [3976] AMT: App is not to be relaunched.
2010-05-24 17:58:29 [3976] PCDService: No value for key [EULAFolderName] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] EULA: EULAFolderName key not found for license, using default name "Legal"
2010-05-24 17:58:29 [3976] EULA: EULA folder found relative to folder containing licensing AMT folder.
2010-05-24 17:58:29 [3976] PCDService: No value for key [EULAFolderName] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] EULA: EULAFolderName key not found for app, using default name "Legal"
2010-05-24 17:58:29 [3976] PCDService: No value for key [NTL_WO_SN] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] PCDService: No value for key [STORE_URL] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] AMT: Running in PROV_APP
2010-05-24 17:58:29 [3976] uiswitch: Key Value WorkFlowType [Subsequent_Launch]
2010-05-24 17:58:29 [3976] uiswitch: Key Value ShowEULA [false]
2010-05-24 17:58:29 [3976] uiswitch: Key Value TrialGrace [60]
2010-05-24 17:58:29 [3976] uiswitch: Key Value TrialLeft [31]
2010-05-24 17:58:29 [3976] uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?productID=424&release=4.0&platform=2&locale=en_US]
2010-05-24 17:58:29 [3976] uiswitch: Key Value LaunchMode [postchrome]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AdobeIDCreated [true]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppLaunchPath []
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\LMResources\background.png]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\LMResources\adobelogo.png]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\OBLRes\en_US\LicenseFAQ.html]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\OBLRes\en_US\ConnectionFAQ.html]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AdobeCode [{4429F632-6999-48AE-9251-9591031C7241}]
2010-05-24 17:58:29 [3976] uiswitch: Key Value DriverAdobeCode [{4429F632-6999-48AE-9251-9591031C7241}]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppName [Adobe Flash Builder 4 Plug-in]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppRunningLEID [FlashBuilderPlugin-CS5-Win-GM]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppDriverLEID [FlashBuilderPlugin-CS5-Win-GM]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppRunningLocale [en_US]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppListOfLocales [en_US]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppProcessID []
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppPath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTPath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppEULAFolderPath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\Legal]
2010-05-24 17:58:29 [3976] uiswitch: Key Value TrialExpired [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppSerialNumber [952307006650319154206597]
2010-05-24 17:58:29 [3976] uiswitch: Key Value NoTrial [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value UpgradeCheckRequired [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value BonusLaunchCode []
2010-05-24 17:58:29 [3976] uiswitch: Key Value HasSAASBit [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value ForcedActivation [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=424&release=4.0&platform=2&locale=en_US& source=PCSTHX]
2010-05-24 17:58:29 [3976] uiswitch: Key Value ClaimSource [nag_trial]
2010-05-24 17:58:29 [3976] uiswitch: Subsequent_Launch
2010-05-24 17:58:29 [3976] uiswitch: PDApp
2010-05-24 17:58:29 [3976] uiswitch: Launched
2010-05-24 17:58:29 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-05-24 17:58:29 [3976] AUMService: IsUpdaterEnabled call
2010-05-24 17:58:29 [3976] AUMService: IsUpdaterEnabled call succeeded
2010-05-24 17:58:29 [3976] ALM: _info_: Deactivation menu is disabled
2010-05-24 17:58:29 [3976] AMT: Completed Launch Workflow successfully.
2010-05-24 17:58:29 [3976] AMT: Checking client features against cache.
2010-05-24 17:58:29 [3976] AMT: Feature FlashBuilder_Prem 4.0 is licensed (was licensed).
2010-05-24 17:58:29 [3976] AMT: Feature FlashBuilder_Base 4.0 is licensed (was licensed).
2010-05-24 17:58:29 [3976] AMT: Validating client product info against cache.
2010-05-24 17:58:29 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] AMT: Starting Data Collection for SWTag_Init()
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() productCanonicalLEID = FlashBuilderPlugin-CS5-Win-GM;outMappedLEID = FlashBuilderPlugin-CS5-Win-GM, unused =
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() productPayloadCode = {4429F632-6999-48AE-9251-9591031C7241};driverPayloadCode = {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:29 [3976] AMT: SWTag_Init() Tags Arguments Adobe Flash Builder 4 Plug-in; FlashBuilderPlugin-CS5-Win-GM;
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() License Status = trial
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() Tags 952307006650319154206597; 4.0; TRIAL
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() Product Version 4; 0
2010-05-24 17:58:29 [3976] AMT: AMT: Product License Validated.
2010-05-24 17:58:29 [3976] performance: AMTValidateProductLicense took 50.538868 ms -
I am trying to reinstall Windows (would not launch). I removed the partition and started over. I downloaded the support files and Windows 7 iso file to a USB drive. However, when I try to run the setup.exe program I get the message "this program cannot be run in DOS mode." I was successful before, what am I doing wrong this time?
Try a restart.
If that doesn't fix the problem, shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application unistaller. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
Troubleshooting Permission Issues
Step by Step to Fix Your Mac -
I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, it brings me to the same AppleID login window, and I get stuck in the same loop. I never get to the following screen to enter my account info. What's going on?? This is MADDENING!
If you want to use it, click Review and check your account information. Or you could contact the store support staff if you are concerned at http://www.apple.com/emea/support/itunes/contact.html for further help.
-
i am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?
thanks jakeHello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
When playing a video I have downloaded from iTunes I get the message "This Movie Cannot be played on this machine". The weird thing is that I downloaded the film from iTunes and while it was downloading I was watching it with my kids on my IMac. Once it had finished downloading I went with them to the living room Tao carry on watching on our apple tv. The apple TV wouldn't play it and said I needed to authorise my Pc, then the IMac gave the message above and I haven't been able to play it since. All my other downloaded films play. I am running iTunes version 10.2.2. And my iMac is Running Snow Leopard OS 10.6.7. Anyone who can shed some light on this weird situation will have my upmost thanks
Hi,
I have the same problem. Been trying to find some answers, but not a lot of info about this. It seems to happen only when:
- itunes library is stored remote (NAS or external HD)
- starting a movie/show before download has finished will make it fail next time you try to start
Hope this gets fixed soon.. it's making purchasing content via itunes a hassle -
When trying to sign in to App store i get the message this is not a test user account and asking me to create an account in sandbox environment
I amnot able to sign in or update applicationsI am a regular user of an Ipad anddid today the software update and since then i am receiving this message
-
I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it? It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device." I dismiss the message, but the remote no longer works with it and the music is too quite to the speakers. The remote works fine with my Macbook Pro. I tried a restore on the iPhone and started from scrach, but the same problem exists.
Any help with this?
Thanks,
JTyep... my iphone 4 also having problem like astoker.. u see on dock pin using torch light.. i found 2 pin touch each other.. i solve my problem ready.. thanks wjosten.
-
I just got an iphone and am trying to connect it to my itunes account. Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started. How do I start it? Have already been back to the store with it and no change.
http://tinyurl.com/3hs3g2u
-
I am so confused. I just downloaded Itunes. I set up an Apple ID with a password. Now I want to buy a song. I can't do it. I keep getting the message: "This Apple ID has not yet been used with the Itunes Store. What am I doing wrong?
You haven't opened an account with that Apple ID in iTunes. Open iTunes and log in. A dialog will appear in which you need to enter your Apple ID and/or password. Below it you should see a link for creating a new account. Click on that link to get started.
-
Hi, I have just brought a new laptop running windows 8 and have installed Firefox. My old laptop was running XP and I didn't have a problem running Firefox on it. I am trying to install Kindle for PC on my new laptop but I keep getting the message "this link needs to be opened with an application". I've never seen this message before on any web browser that I have used. I have "googled" the question and some suggestions are:
> reloading Firefox-no point I've just loaded it
> downloading through Internet Explorer-which I don't want to do as I want Firefox my browser of choice
> Some talk of changing profiles-which I haven't a clue about.
Any help in plain and simple English and assuming I have no prior knowledge (I'm a car driver rather than a mechanic) will be greatly appreciated.
Thanks in advanceI'm not familiar with downloads from the Windows 8 app store. Have you had problems with any other store downloads, or just this one? Is it an option to save the file?
-
I have tried to open Itunes and am getting the message "this copy of I Tunes is corrupted or is installed correctly". Any idea what I should do? had just updated the spftwear throtuh the site on my Ipad but it seems to be working ok?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
I'm getting the message "This copy of itunes is corrupted or not installed correctly. Please restall itunes" How do I do this without losing my itunes library? (I use Windows vista). Do I delete my existing itunes?
Try this discussion...
https://discussions.apple.com/message/20664047#20664047
From the More Like This section on the right -
When i try to update the software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?
The later iOSs requires at least OSX 10.5.8 for the Mac. You need iTunes 10.5 but 10.4.11 only goes to 9.x.. 10.5.8 is a paid upgrade.
Are you sure that you have a 3G iPod? If it is 8 or 16 GB it is a 2G and those can only go to 4.2.1 (also requires 10.5.8 or later). A 32 GB can be either 2G or 3G. To identify yours:
Apple - Support - Check Your Service and Support Coverage
Identifying iPod models -
I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
I had Adobe 9 Standard on the old. But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro. Perhaps this Pro version is the problem.
Anyway, can you point me to a way to install Adobe on my new PC?You can try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools.
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