I get the message "too many download attempts: 5. You were allowed to download only 5 times." I kept stopping and starting as I had very slow download. What do I do now?

How do I get the attempts back?
Additionally i purchased Photoshop Elements 11 in 2012. I had a hard drive replaced and need to reload but message says "It is too late to download this file. You were allowed to download within 30 days"

adobe allows unlimited downloads.  you just need your serial number to convert a downloaded trial to an unlimited version.
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom:  5.7| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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