I get this error message" file cannot be sent" when i try to email attachment(s). Attachments(s) are under 2mb's. I am using ver. 3.6.16
Don't know what other info i could give?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
<b> To Enable SafeMode </b>
*You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
*''Once you get the pop-up, just select "'Start in Safe Mode"''
If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
* https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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I've tried doing this as read not sure if it helps:
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This is what I had in response:
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Let me know if it works.
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It sounds as though a script on the site, or an advertisement, is not working quite right...
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Hi
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Many times happen.
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