I get this error message "FirePass Web Access protocol error" on a site that used to open just fine.

I started using LastPass to auto fill the log-in but removed the site from LastPass when I started having this problem.
I can log on to the site OK but there is a look-up app once I am logged in that gives me this error message.
I can log in and access the look-up app OK on my laptop, just not my desktop.

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?. Then restart.

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