I get this error: Suite Product Activation Needed
Suite Product Activation Needed
you: "Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite ( such as Adobe Photoshop)"
Running Adobe Creative Suite 4 on Windows 7
I have tried:
1) Uninstalling and re installing
2) Adobe Acrobat license repair tool
These have not worked.
Are there any other steps required to take ?
Thank you Graham
When I try that, I get a choice of deactivating permanently or in suspension. I have tried suspending activation but that seems to have no effect. I can continue to use Photoshop normally. I am reluctant to try permanent deactivation without a more complete understanding of what happens next. If I were to deactivate permanently, my suspicion is that, when I next opened Photoshop, there would be no option to Activate and I would be left with a dead Photoshop product and still no Acrobat.
Also you talk about the original suggestion. Where is that suggestion made?
Similar Messages
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Help-"Suite Product Activation Needed"-Acrobat Pro CS5
Hello.
I searched the forums but no one seems to have this problem (or I missed it).
See enclosed JPEG. It says,
"Suite Product Activation Needed
Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."
Yes, I entered in the CS5 serial number and activated the suite through Photoshop. Yes, I entered in the separate serial number for Acrobat. It was accepted but then gives me the activation error. Yes, I tried deactivating CS5, rebooted, reactivated CS5, relaunched Photoshop CS5, relaunched Acrobat, and... same error.
Anyone have a solution? (other than trying to uninstall and reinstall the Suite which I really don't want to do)
RudyI was having the same problem, having just migrated CS5 Design Standard to OS X 10.7, Acrobat 9 stopped working and gave the error 'Suite Product Activation Needed' which did not work...
a (very helpful) discussion on livechat with Adobe suggested:
1. changing the name of cache.db in Library/Application Support/Adobe/Adobe PCD to cache.old, then trying to start Acrobat
if that did not work, try
2. deleting the FlexNet Publisher folder in Library/Application Support, which when you try to start Acrobat should now allow you to re-enter the serial number
worked for me, anyway... -
Suite Product Activation Needed for Acrobat after uninstalling CS4 for CS5 upgrade
I've done a download for CS5. It did have the download for acrobat but it didn't install as it wasn't required as I've got CS4. However, I needed to unistall CS4 to create more disc space. Now the acrobat dopesn't work. I went back to download and tried to download the CS5 (although I know it's the same) because it keept shutting dpwn aftyer an error stating that it's a suite product and needs activating - blah blah blah open photoshop or another suite component - nothing. How'd you get this working, please?
JaneAnswered in the other thread.
Bob -
Suite Product Activation Needed
Whenever I open an Acrobat Reader, I always get the message "Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)". I tried opening Photoshop before opening Reader, but I still got the error message. I thought perhaps for some reason some start-up things were disabled so I went to MSCONFIG. I see that I have enabled:
Adobe Acrobat
Adobe Version
Adobe Version Cue CS4
Adobe CS4 Service Manager
Adobe Version Cue CS3
Adobe Reader and Acrobat Manager
AcroTray - Adobe Acrobat Distiller helper application
I am running Windows 7 Professional.Thanks for your prompt reply.
Unfortunately opening all the other programs in the CS5 Suite don't help or
solve the Verification problem with Acrobat in the same suite.
It may be worth mentioning that I'm still running CS3.. I don't know if that
could be a cause. I need to share work across stations using CS3.
Should I re-install the suite or call adobe?
Many thanks Brett
[private data removed] -
"Suite Product Activation Needed" (Acrobat Pro 9.5.0)
Like several people have on this forum, I upgraded to Lion a few weeks ago with no issues, but trying to launch Acrobat Pro today resulted in this:
I've searched the forii, tried several possible solutions, and all have met with failure so far. I'm running OS X 10.7.3, and the CS5 suite; the version of Acrobat Pro is ostensibly 9.5.0. Is there anything else I can provide that would help turn this around quickly?
—Ken
(P.S. Excuse the screen name. It wasn't accepting my usual one, nor a formal name, and that's what I chose in exasperation—which, of course, it took and now won't let me change.)OK, got a new solution; This problem plauged me for months and yesterday I finally stumbled on an answer, and it was NOT on Adobe's site - but what took months of Adobe chat techs keeping me busy for hours trying solutions that didn't work, this worked in seconds.
This is with CS5, Acrobat 9.3.0, which are both part of the CS5 Design Premium suite upgrade I purchased, and this is on OS X 10.8.2, Mid 2010 iMac with 3.2GHz Intel i3.
I got this solution from this website:
http://blog.erikphansen.com/adobe-cs4-error-15030-aka-i-hate-adobe-reason-34/
I made my own list to detail what I did; your mileage may vary:
First step is to make sure all products are installed, including Acrobat Pro.
The next step is to download the license repair tool from Adobe at
http://www.adobe.com/support/contact/licensing.html
Next, locate the cache.db file from the Library/Application Support/Adobe/Adobe PCD/cache folder, and throw it in the trash.
Next, locate the Flex net Publisher folder in the /Library/Preferences folder and throw it in the trash.
Now, mount the dmg file downloaded from Adobe.
Go to Applications/Utilities and launch the Terminal application.
Enter the following:
cd /Volumes/LicenseRecovery\ 11.6.1/LicenseRecovery/
sudo python LicenseRecover.py
and hit Enter.
Enter password when prompted.
(There are instructions for multiple attempts, but this only took one try for me.)
At the ?, hit Enter.
This only took a few seconds and the process completed. Please note, the file warned of a processor error code but the file completed successfully anyway.
I then opened Acrobat Pro, and was presented with a registration dialog box to enter the serial number. I entered all information requested.
I then opened Photoshop, and was presented with the dialog box to enter the product serial number. In the course of this I also had to enter the serial from the upgraded product, which I just happened to have gotten out of storage "just in case". I entered all information requested and Photoshop opened.
I then opened Dreamweaver, and was presented with a dialog box to enter my Adobe ID, or to create a new account. I entered my current account information and Dreamweaver opened.
I then opened all other CS5 Design Premium apps and all opened successfully. I have since then updated all apps to current updates.
I should also mention that I tried to update Acrobat over the web automatically but had a problem that required me to restart to clear the screen of the Safari plug-in dialog box. Investigating the website, it appears that each update to Acrobat Pro 9 required the previous update before it, so I went and downloaded all of them and installed them one by one. It all works now as it should.
Hope that helps somebody, this whole thing drove me crazy and had me looking for Adobe alternatives! -
Suite product activation needed when I try to launch Adobe Acrobat?
Whenever I try to open a document using Adobe Acrobat, I am advised that I need to enable it by opening another app within the Suite. When I try to do that, the program closes and I am in an impossible loop, never able to read the document. What am I doing wrong?
You are posting in the wrong forum. This is the Reader one; the Acrobat forum is here: Acrobat
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Nevermind! Found the "preference" to allow one-time exception.
don't restore, properly install.
at this point, uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Acrobat Suite Product Activation Error Message
I have Mac OS X 10.6.8 and updated Acrobat Pro to 9.5.1. All of the sudden (not anywhere near the time that I updated) I started getting the "Acrobat Suite Product Activation Error Message". Then it closes and quits.
Launching Photoshop (or having it open) does nothing. The other similar forum discussions seem to concern Lion, which I don't have yet. Solutions?The Acrobat X Suite has Acrobat X not Acrobat 9 Pro. So it begs the question do you have Acrobat 9 Pro Extended?
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How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?
Like others, I have recently upgraded my MacBook Pro to the next generation and migrated all my information from old to new. Everything works seamlessly EXCEPT Acrobat. Photoshop, Indesign, Bridge and Lightroom all seem functional. Acrobat hangs with an error message "Suite Product Activation Needed. Acrobat was installed as part of a suite. To enable Acrobat, please start another element of the suite (such as Photoshop)." Needless to say, starting another element of the suite has NO impact on Acrobat.
This has to be a common problem. Now that Apple has made it really easy to migrate information from old to new machines, it has to come up all the time. What surprises me greatly is that I can't find any coherent answer in these forums.
So how do I get Acrobat running again?Hi Anubha,
I do not understand what you said below.
I am running Adobe Acrobat Pro Version 9.5.5. I do not remember whether it came with Photoshop or InDesign.
When I open Photoshop, it opens without my having to follow any instructions to activate the software. As a matter of fact, I cannot find my Photoshop serial number anywhere in the Photoshop program itself. I do know it from my profile at Adobe.com. Are you suggesting I deactivate Photoshop on the new computer and then reactivate it using my serial number? Will it reactivate?
When you say
"/Library/Application Support/Adobe" at the root level of the startup disk (not the Library folder inside a user's Home folder)
what do you mean? I do not have a startup disk. I have the original installation disk but that version of Photoshop has been updated a few times.
After staring at your instructions for a while, I realized that you might be talking about the Library/Application Support folders resident on my Macintosh HD, although why you called it a startup disk is unclear to me. IAC, I went into those folders and duly moved the three folders into a new folder I called “Acrob1” and restarted Adobe Acrobat 9 and got the following error message: “AMT Subsystem Failure The licensing subsystem has failed catastrophically. You must reinstall of call customer support.” with a small (6).
By undoing my actions I am back to the staus quo ante.
Now what?
Regards, Robert -
My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd. -
Using Adobe Digital Editions, I copied a book from ADE on my laptop to my Nook, but I keep getting the error, "User not activated." I've tried the steps described here:
OverDrive | What to do if there is a "User Not ...
but I still got the same result about 5 times. Does anyone know who to get past this to open the book?This has been fixed. Answer is that I needed to go to "Apple Software Update" and repair it. (From my Control Panel).
-
Hi,
I'm using Project Server 2013 and I'm not able to publish a workflow in SharePoint Designer 2013, I get this error:
System.InvalidOperationException: Operation failed with error Microsoft.Workflow.Client.ScopeInactiveException: Scope '/SharePoint/default/d7feb9ea-ccb2-4ec3-8f89-2a45b6cf3777' is not in an active state. Its current
state is 'Unregistering'. HTTP headers received from the server - ActivityId: c47ef567-8c54-4ae0-9a1a-1e4fb51320d8. NodeId: TestServer. Scope: /SharePoint/default/d7feb9ea-ccb2-4ec3-8f89-2a45b6cf3777. Client ActivityId : c6e5979c-20f8-e042-1f9d-2cb2a25d7f9e.
---> System.Net.WebExceptio
The thing is that I transferred the databases from a Prod.Env. to the Test Env. and from that moment on the Test Env. stopped working (only workflows), then I
was thinking that maybe the workflow is not working in the Test Environment because when I transferred the databases from Prod Env to Test Env I didn’t transfer the databases related to workflow, I only transferred:
WSS_Content
PWA_ServiceDB
But I didn’t transfer:
SBGatewayDatabase
SBManagementDB
SBMessageContainer01
WFInstanceManagementDB
WFManagementDB
WFResourceManagementDB
I didn’t transfer them because, before, when I transferred DB’s in version 2010, these DB’s were not needed, as the workflows were done using another method.
So, I tried to create a new workflow in the Test Env. but there is no way, I always get that error.
I've tried to Register again the workflow, and the result looks ok, but it doesn't solve the problem:
Register-SPWorkflowService
–SPSite "http://whatever/PWA"
–WorkflowHostUri "http://TestServer:12291"
–AllowOAuthHttp -Force
Do you know how to solve this issue or have an idea to give me some light?
Thank you for your help and regards,
José EspasesLooks like you haven't defined the WF scope or the site where you are trying to deploy the workflow to isn't included in the scope
Check this article
http://fangdahai.blogspot.in/2013/04/on-premise-windows-workflow-server.html
Thanks | epmXperts | http://epmxperts.wordpress.com -
Whenever I try to update my iPhoto program I get this error message "The product distribution file could not be verified. It may be damaged or was not signed."
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
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