I get this message when I try to sign in to convert a Pdf to word. "an error occurred while signing in"

Why am i not able to sign in?

Hi GHercik,
I'm going to venture a guess that you're trying to log in via Adobe Reader, as we have had recent reports of login issues with Reader. Are you able to log in via the web interface at https://cloud.acrobat.com/exportpdf?
Best,
Sara

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Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
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er, isn't it illegal to download movies ?
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# Question
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I get this message when I try to sign in to convert a Pdf to word. "an error occurred while signing in"

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