I get "Trial Expired" notice several times a day, even though I sign in and Licence the software

I have an annual Acrobat subscription, yet for some reason the subscription doesn't "stick". I have to "licence" the software several times a day to continue to use the tool. I see others have this problem with CC products. What is the permanent fix??

Hi Anubha.
-        There is nothing wrong with my internet connection.
-        If I connect to the internet and sign in from the “trial expired” scheme it all works fine. Until I close the software. When I start it up again it has “forgotten” that Annual subscription again.
-        A screen shot is attached showing the Help menu after I start up – you can see that the Adobe software doesn’t recognise that it is licenced software (the Deactivate option is missing).
-        However after 2 minutes it tries to connect to your server.
o   If I am connected to the internet then everything is fine, and the second screen shot shows the change in the Help menu.
o   But if I am not connected to the internet when it tries to connect, I get the “trial expired” message. Then I cannot use the software at all unless I immediately connect to the internet to log in.
I want to be able to use the software anytime, whether I am connected to the internet or not. At the moment, if I am not connected to the internet I cannot use the software for more than a couple of minutes before it shuts down. This is unacceptable, and the is the problem I want you to fix.
Can you understand?
Regards
Shayne.

Similar Messages

I get these crashes regularly, several times a day.. mostly during disk access and/or time-machine backup

Interval Since Last Panic Report: 91987 sec
Panics Since Last Report:          5
Anonymous UUID:                    B0924435-E795-4CE8-94B2-9233830B2071
Wed Dec 28 14:14:46 2011
Machine-check capabilities (cpu 0) 0x0000000000000c09:
family: 6 model: 42 stepping: 7 microcode: 26
Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0xf20000c000010005 valid
MCA error code:            0x0005
Model specific error code: 0x0001
Other information:         0x000000c0
Threshold-based status:    Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
Error overflow
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
panic(cpu 0 caller 0xffffff80002c2c95): "Machine Check at 0x00007fff8c6d2aa1, registers:\n" "CR0: 0x0000000080010033, CR2: 0x0000000100afe000, CR3: 0x000000005ed16044, CR4: 0x00000000000606e0\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x000000000000000a, RDX: 0x0000000000000000\n" "RSP: 0x00007fff6d1e2dc0, RBP: 0x00007fff6d1e2de0, RSI: 0x00007fff8cfe2838, RDI: 0x00007fff723a3680\n" "R8: 0x0000000000000001, R9: 0x00007fce9ce91ac0, R10: 0x000000010dd79880, R11: 0x000000010dd79ff0\n" "R12: 0x0000000000000000, R13: 0x000000010dde9600, R14: 0x00007fce9eb4d7b0, R15: 0x00007fce9ec602b0\n" "RFL: 0x0000000000000246, RIP: 0x00007fff8c6d2aa1, CS: 0x000000000000002b, SS: 0x0000000000000023\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.24.8/osfmk/i386/trap_native.c:2 78
Backtrace (CPU 0), Frame : Return Address
0xffffff800081bd20 : 0xffffff8000220702
0xffffff800081bda0 : 0xffffff80002c2c95
0xffffff800081bf00 : 0xffffff80002d83ef
BSD process name corresponding to current thread: Finder
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 2602723119878
last loaded kext at 1911948933880: com.apple.driver.AppleUSBCDC    4.1.15 (addr 0xffffff7f80791000, size 16384)
last unloaded kext at 2139148857068: com.apple.driver.AppleUSBCDC    4.1.15 (addr 0xffffff7f80791000, size 12288)
loaded kexts:
com.apple.filesystems.smbfs    1.7.0
com.apple.driver.AppleIntelProfile    85.1
com.apple.driver.AppleHWSensor    1.9.4d0
com.apple.driver.AppleBluetoothMultitouch    66.3
com.apple.driver.AudioAUUC    1.59
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleHDA    2.1.3f7
com.apple.driver.AppleMikeyDriver    2.1.3f7
com.apple.driver.AGPM    100.12.42
com.apple.kext.ATIFramebuffer    7.1.4
com.apple.driver.AppleUpstreamUserClient    3.5.9
com.apple.driver.AppleMCCSControl    1.0.26
com.apple.driver.SMCMotionSensor    3.0.1d2
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleSMCLMU    2.0.1d2
com.apple.driver.AudioIPCDriver    1.2.1
com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.5d4
com.apple.driver.AppleLPC    1.5.3
com.apple.ATIRadeonX3000    7.1.4
<snip>

I forgot to mention.. this is a brand new mac book pro + apple genius bar ran hardware test overnight, no failures, they replaced my WS .. same issue!!
I works fine until I add my personal files (~~100 gig of text and bin files in my home dir), then it fails.. I have file-vault enabled.. but it failed without it.

Safari crashes several times per day...kern protection failure (and 'hang')

Can anyone help? Safari crashes several times per day on both my Mac Mini and Macbook Pro. This has been happening since I bought both machines - and thru several OS upgrades. Hoping to avoid the Genius Bar...
Thanks in advance!
Process: Safari [2021]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 3.2.1 (5525.27.1)
Build Info: WebBrowser-55252701~1
Code Type: X86 (Native)
Parent Process: launchd [121]
Date/Time: 2008-12-18 22:18:32.415 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000003222
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.WebCore 0x958dc7f5 ***::HashMap<WebCore::String, WebCore::String, WebCore::CaseFoldingHash, ***::HashTraits<WebCore::String>, ***::HashTraits<WebCore::String> >::set(WebCore::String const&, WebCore::String const&) + 101
1 com.apple.WebCore 0x9592b685 WebCore::ResourceRequestBase::setHTTPHeaderField(WebCore::String const&, WebCore::String const&) + 53
2 com.apple.WebCore 0x9592af60 WebCore::FrameLoader::applyUserAgent(WebCore::ResourceRequest&) + 112
3 com.apple.WebCore 0x95931bb1 WebCore::FrameLoader::willSendRequest(WebCore::ResourceLoader*, WebCore::ResourceRequest&, WebCore::ResourceResponse const&) + 33
4 com.apple.WebCore 0x959318d7 WebCore::ResourceLoader::willSendRequest(WebCore::ResourceRequest&, WebCore::ResourceResponse const&) + 87
5 com.apple.WebCore 0x95b302e5 WebCore::SubresourceLoader::willSendRequest(WebCore::ResourceRequest&, WebCore::ResourceResponse const&) + 37
6 com.apple.WebCore 0x959989b7 -[WebCoreResourceHandleAsDelegate connection:willSendRequest:redirectResponse:] + 455
7 com.apple.Foundation 0x91793491 -[NSURLConnection(NSURLConnectionReallyInternal) sendWillSendRequest:redirectResponse:] + 193
8 com.apple.Foundation 0x91793396 _NSURLConnectionWillSendRequest + 150
9 com.apple.CFNetwork 0x90b9c3c6 URLConnectionClient::getRequestForTransmission(_CFURLResponse*, _CFURLRequest const*, __CFError**) + 272
10 com.apple.CFNetwork 0x90b9d63d URLConnectionClient::clientWillSendRequest(_CFURLRequest const*, _CFURLResponse*) + 225
11 com.apple.CFNetwork 0x90b9bd03 URLConnectionClient::ClientConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XClientEvent, XClientEventParams>*, long) + 179
12 com.apple.CFNetwork 0x90b9cda8 URLConnectionClient::processEvents() + 114
13 com.apple.CFNetwork 0x90b4cd37 MultiplexerSource::perform() + 189
14 com.apple.CoreFoundation 0x9103d5f5 CFRunLoopRunSpecific + 3141
15 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
16 com.apple.HIToolbox 0x929fa2c0 RunCurrentEventLoopInMode + 283
17 com.apple.HIToolbox 0x929fa0d9 ReceiveNextEventCommon + 374
18 com.apple.HIToolbox 0x929f9f4d BlockUntilNextEventMatchingListInMode + 106
19 com.apple.AppKit 0x92203d7d _DPSNextEvent + 657
20 com.apple.AppKit 0x92203630 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
21 com.apple.Safari 0x0000808e 0x1000 + 28814
22 com.apple.AppKit 0x921fc66b -[NSApplication run] + 795
23 com.apple.AppKit 0x921c98a4 NSApplicationMain + 574
24 com.apple.Safari 0x000b9b16 0x1000 + 756502
Thread 1:
0 libSystem.B.dylib 0x956c33ae _semwaitsignal + 10
1 libSystem.B.dylib 0x956edd0d pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x958c58ff WebCore::IconDatabase::syncThreadMainLoop() + 239
3 com.apple.WebCore 0x9587e065 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
4 libSystem.B.dylib 0x956ed095 pthreadstart + 321
5 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x90b21052 CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x956ed095 pthreadstart + 321
6 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x00118d4d 0x1000 + 1146189
5 com.apple.Safari 0x00117fd3 0x1000 + 1142739
6 com.apple.Safari 0x00118081 0x1000 + 1142913
7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
8 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9176cd40 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x917097ed -[NSThread main] + 45
6 com.apple.Foundation 0x91709394 _NSThread__main_ + 308
7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
8 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9570b6f2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x956ed095 pthreadstart + 321
2 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x956c33ae _semwaitsignal + 10
1 libSystem.B.dylib 0x956edd0d pthreadcondwait$UNIX2003 + 73
2 com.apple.ColorSync 0x94a4b45c pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x94a5dd8e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x956ed095 pthreadstart + 321
5 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95725292 _workqops + 10
1 libSystem.B.dylib 0x957252c2 start_wqthread + 30
Thread 8:
Thread 9:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x915d35dc HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x915d3464 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x956bc226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x956ee1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x956efa73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9174f75c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x9174f570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x9174f4d5 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x92269d90 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x917097ed -[NSThread main] + 45
8 com.apple.Foundation 0x91709394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x956ed095 pthreadstart + 321
10 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 ...romedia.Flash Player.plugin 0x17c3b3fd Flash_EnforceLocalSecurity + 1188169
3 libSystem.B.dylib 0x956ed095 pthreadstart + 321
4 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x956bc20e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x956ee206 pthread_condwait + 1267
2 libSystem.B.dylib 0x95733539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x17b001fc 0x17768000 + 3768828
4 ...romedia.Flash Player.plugin 0x17b38034 Flash_EnforceLocalSecurity + 126336
5 ...romedia.Flash Player.plugin 0x17b004a6 0x17768000 + 3769510
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x956bc20e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x956ee206 pthread_condwait + 1267
2 libSystem.B.dylib 0x95733539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x17b001fc 0x17768000 + 3768828
4 ...romedia.Flash Player.plugin 0x17b38034 Flash_EnforceLocalSecurity + 126336
5 ...romedia.Flash Player.plugin 0x17b004a6 0x17768000 + 3769510
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dd34 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x90a5de83 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
5 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dd34 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x90a5dffc TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
5 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x956c33ae _semwaitsignal + 10
1 libSystem.B.dylib 0x956edd0d pthreadcondwait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x932acef7 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x9328be36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x932acb74 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x90a68fba TNodeSyncTask::SyncTaskProc(void*) + 84
6 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
8 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x956ec906 kevent + 10
1 libSystem.B.dylib 0x956ed095 pthreadstart + 321
2 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x956bc226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x956ee1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x956efa73 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x915e2bc3 CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x915e477e CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x915e2f23 HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x915e2c27 HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x915d3464 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x956ed095 pthreadstart + 321
9 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x956bc226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x956ee1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x956efa73 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x9328be62 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x932acb74 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x90a6af04 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
6 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
8 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9173dd75 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x91749e94 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.Safari 0x0005b9b0 0x1000 + 371120
7 com.apple.Foundation 0x917097ed -[NSThread main] + 45
8 com.apple.Foundation 0x91709394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x956ed095 pthreadstart + 321
10 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00003222 ebx: 0x9592aefb ecx: 0x00000000 edx: 0x209a6d60
edi: 0xbfffe790 esi: 0xbfffe7e8 ebp: 0xbfffe778 esp: 0xbfffe730
ss: 0x0000001f efl: 0x00010206 eip: 0x958dc7f5 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00003222
Binary Images:
0x1000 - 0x1d7fe2 com.apple.Safari 3.2.1 (5525.27.1) <66278f41bc085c64e0f06ff487af4adc> /Applications/Safari.app/Contents/MacOS/Safari
0x223000 - 0x232ff8 SyndicationUI ??? (???) <edde0133829971dbd8a0f3473cdb85fc> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x500000 - 0x6e8fff com.apple.RawCamera.bundle 2.0.11 (410) <7704cc57f7daceb81672bfdc4434da40> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x14247000 - 0x14266fed com.apple.audio.CoreAudioKit 1.5 (1.5) <795c36d256c2cead9607068b1f78e141> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x150cb000 - 0x150d0ff3 libCGXCoreImage.A.dylib ??? (???) <375e0cdb64b043378dbf637992bbfeb0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x15199000 - 0x15199ffe com.apple.JavaPluginCocoa 12.2.0 (12.2.0) <b08d1285182ffcbaedd747d17fdaeefd> /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
0x151e0000 - 0x151e6ffd com.apple.JavaVM 12.2.0 (12.2.0) <9ad39149cc7ecc91da3e93df7f61d315> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x174b4000 - 0x174b7fff com.apple.audio.AudioIPCPlugIn 1.0.5 (1.0.5) <e7424df9b53076d04045fb2e0132b2d0> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x17768000 - 0x17d71fdf +com.macromedia.Flash Player.plugin 9.0.151 (1.0.4f60) <f43004ffc4944f26af228334f2cda80b> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x1ad89000 - 0x1ad8aff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x1ae16000 - 0x1ae1cfff com.apple.URLMount.AFPPlugin 3.1.1 (3.1.1) <77607fdc65be1505a4f972f37bcda4cf> /System/Library/Filesystems/URLMount/afp.URLMounter/Contents/MacOS/afp
0x1af5c000 - 0x1af9bfff com.apple.AppleShareClientCore 1.6.2 (1.6.2) <fd00593321701e12c8e8cd503a2a77f6> /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShare ClientCore
0x1b624000 - 0x1b629fff com.apple.audio.AppleHDAHALPlugIn 1.6.2 (1.6.2a37) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1b917000 - 0x1b917ffd liblangid.dylib ??? (???) <d1bba9ec9142b4eb33db9c24d504ac63> /usr/lib/liblangid.dylib
0x1c69e000 - 0x1c6a8ffc com.apple.framework.AppleTalk 1.2.0 (???) <03c9e04989b83129f00aecca0cb03fde> /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
0x1c7d8000 - 0x1c7daffe com.apple.AutomatorCMM 1.1 (160) <650079fd95a57e8131e79409a00b2aed> /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x1c7e0000 - 0x1c7e1ffd com.apple.BluetoothMenu 2.1.3 (2.1.3f8) /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
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0x9552b000 - 0x95584ff7 libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95588000 - 0x955d2fe1 com.apple.securityinterface 3.0.1 (35183) <f855cb06d2541ce544d9bcdf998b991c> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x955d3000 - 0x955d4ffc libffi.dylib ??? (???) <596e0dbf626b211741cecaa9698f271b> /usr/lib/libffi.dylib
0x955d5000 - 0x956baff3 com.apple.CoreData 100.1 (186) <9187380c86061cb4c37b6bec8abeae75> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x956bb000 - 0x95822ff3 libSystem.B.dylib ??? (???) <d68880dfb1f8becdbdac6928db1510fb> /usr/lib/libSystem.B.dylib
0x95823000 - 0x95828fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x95829000 - 0x9587aff7 com.apple.HIServices 1.7.0 (???) <01b690d1f376e400ac873105533e39eb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9587b000 - 0x95eccfff com.apple.WebCore 5525.26 (5525.26.6) <8676962ab93f003cf9b10748725c1bc2> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95ecd000 - 0x9626afef com.apple.QuartzCore 1.5.7 (1.5.7) <2fed2dd7565c84a0f0c608d41d4d172c> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9626b000 - 0x96293fff libcups.2.dylib ??? (???) <81abd305142ad1b771024eb4a1309e2e> /usr/lib/libcups.2.dylib
0x96294000 - 0x9629dfff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <6a6518b392d3d41ace3dcea69d6809d9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9629e000 - 0x962a0fff com.apple.CrashReporterSupport 10.5.5 (159) <4ca9b6643fcbafd76424a46d162363eb> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x962a1000 - 0x962a5fff libGIF.dylib ??? (???) <572a32e46e33be1ec041c5ef5b0341ae> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x962ec000 - 0x96304fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x96305000 - 0x963bffe3 com.apple.CoreServices.OSServices 226.5 (226.5) <2a135d4fb16f4954290f7b72b4111aa3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x963d8000 - 0x96417fef libTIFF.dylib ??? (???) <3589442575ac77746ae99ecf724f5f87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x96418000 - 0x96ab8fff com.apple.CoreGraphics 1.407.2 (???) <3a91d1037afde01d1d8acdf9cd1caa14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x96ab9000 - 0x96aebfff com.apple.LDAPFramework 1.4.5 (110) <cc04500cf7b6edccc75bb3fe2973f72c> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96aec000 - 0x96b35fef com.apple.Metadata 10.5.2 (398.25) <e0572f20350523116f23000676122a8d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96b36000 - 0x96b3dfe9 libgcc_s.1.dylib ??? (???) <28a7cbc3a5ca2982d124668306f422d9> /usr/lib/libgcc_s.1.dylib
0x96b3e000 - 0x9700ff3e libGLProgrammability.dylib ??? (???) <5d283543ac844e7c6fa3440ac56cd265> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9703b000 - 0x970e2feb com.apple.QD 3.11.54 (???) <b743398c24c38e581a86e91744a2ba6e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <79f7cbef6bc9f4c32a42d63c7332bf8e> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <4b497e7a0027447eaff2b45572bb85ea> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xeab00000 - 0xeab0ffff libConverter.dylib ??? (???) /System/Library/Printers/Libraries/libConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

i haven't really used the other user (guest) account much - don't remember it crashing on there.
i opened my hd/library/internet plug ins folder, but can't seem to find the version of the pdf viewer. it just says AdobePDFViewer.plugin...didn't see any additional info when i did command+i.
i'm thinking a trip to the genius bar is in order. i just started using my webcam and found that the other person's video is blurry and ends up w/ little garbled (moving) pixels randomly. bah. humbug.
thanks for all of your help so far. and...happy new year!
(i keep forgetting that i posted this help topic on here...lol)

I've tried and tried several times to Connect my device to my PC and follow the onscreen instructions in iTunes to download the update from Apple. Problem is iTunes doesn't connect to my iPad so that I can update to iOS 5. I don't see the iPad icon when

I've tried and tried several times to Connect my device to my PC and follow the onscreen instructions in iTunes to download the update from Apple. Problem is iTunes doesn't connect to my iPad so that I can update to iOS 5. I don't see the iPad icon when iTunes loads. I have looked in my computer and see the iPad is recognized. Any one else having this problem? This is also happening with my iPod
Thank you, Ripley

I haven't updated yet. Apple's download servers have been too busy. Did you know you can update via wifi instead of connection to your computer?
Here's a description of the update. Not a lot of changes for iPad 1/2.
iOS 5.1 Software Update
http://support.apple.com/kb/DL1504
You can wait a while & update at your convenience.
 Cheers, Tom

Can we recharge iPhones several times a day even when they are in 50%

Dear all,
Can we recharge iPhones several times a day even when they are in 50%?
Is it OK, if we leave iPhone plugged-in even when it is fully charged? I have heard that, we need to discharge battery completely at least once a month to improve the battery life. Is that right?
Thanks

Dear Farhad,
there is definitely two schools of thought about this, the conventional one is use phone until almost dead then full charge, however recent articles in macworld that frequent charges do no more harm to these batteries. i think the best advice is to use your phone and then charge it when it needs charging. Most phone batteries ae fairly tired after a couple of years anyway, regardless of how to charge.
bw
Andrew

TS3714 I am trying to delete an event that somehow got put on my calendar for every day -- several TIMES a day - for 14 months. When I hit the "Delete AllFuture Events" tab, my phone freezes. iPhone 4S, iOS 7

I've tried turning the phone off and on several times; no luck there.
Also closed all other apps while attempting to solve this problem.

I read the article thanks. I tried the settings-general-reset-reset network settings-reboot system-go to wifi settings-select wireless connection-select the ">"-symbol-select auto for http proxy. I was optimistic about that because I thought I changed some setting somehow to cause this problem, but it didn't work. More specifically, I did connect successfully and browsed the Internet for a good while, but then I put down the phone for a minute, the phone went into sleep/power save mode, and when I picked it back up a moment later it was no longer connected. Dang. Had to select the connection and use my password yet again.
Another valuable bit of info for you. The only network with which I have this problem is my home. I use all kinds of devices at home and no other devices have this problem. Also, I use this iPhone all over with various wifi networks at hotels and starbucks and family's homes with no issues whatsoever. It remembers and automatically reconnects with every wireless network except the one in my own house.

Redirecting incorrectly every day several times a day EVEN AFTER clearing history. Want it FIXED!

Earthlink is my internet provider. Since the last update of Firefox, I cannot connect to my earthlink email or home pages.
https://webmail.earthlink.net/wam/index.jsp
I get a notice that "the server is redirecting the request for this address in a way that will never complete"
The only way I can get it to work is to delete all history...,.every time I want to go to earthlink! Including cookies I don't want to delete. Then I have to re-do all security logins to all sites everytime! This is a real PAIN! I am able to access earthlink via other browsers I have on my computer, the problem only exists in Firefox!
This is a real problem for me. I love Firefox, but this could cause me to stop using it! Please help

LowLuster is correct.
If Apple techs are talking about replacing the logic board, the costs of doing so is over half the cost of a newer IMac.
You maybe better off, if it is financially possible for you, to purchase a new or "newer" used or refurbished iMac.

Laptop just goes off sometimes several times a day. It has always been plugged into the wall.

This problem has been happening in the last several weeks. It has a cooler under it, but will do this even with the cooler on or off. Could the power source plug be getting bad????

Just taking a stab here but do you have IPv6 enabled? Many of us had a problem with our RG rebooting throughout the week when IPv6 was enabled (which is the default setting). Disabling IPv6 has resolved that issue for me and some others. If you are using the NVG-589, you can change this setting by going to Home Network menu, then Configure menu on the router.

Firefox crashes several times a day even in safe mode

Every every day I get a few crashes with Firefox. The scenario is always the same. Attached screenshot. I keep switching Shockwave Flash v11.2.202.451 and the Cisco OpenH264 codec to “never activate” but on restart from the crash they are found to have reactivated. I tried safe mode, and refreshed, with no improvement. I think it is related to video uplaying, youtube etc, but can't pin it down.
My OS is Ubuntu 14.04, Firefox 36.0.1 for Ubuntu.

As for it being out of date, I am sure that while there is a version 16 for Windows, the last version that works for FF on Linux is mine.
Funnily enough i haven't had a single crash today, maybe due to todays Ubuntu update.

Several times a day my Firefox (version 29) aborts and restarts. It's been doing this since version 18. Any suggestions?rtio

I have tried clearing the cache and everyrhing else that that has been suggested. I have used Firefox for over 10 years, but I am sufficiently disgusted that I am considering switching to something else (other than IE of course, maybe Opera)

Took a while but here goes!
The information above would be super useful so please post it :)
Looking into it, I have a few questions and suggestions<br>
1. Do you have any AVG extensions installed? If so, please uninstall them.<br>
2. It looks like the majority of your crashes are from pgdns8.dll which is traced back to Keyware, Inc which uses this file as part of their software Action Alert Parental Controls. Can you try to either update that software, or allow it through AVG's Firewall or Windows Firewall so it can get through correctly and see if that fixes the crashes with the addition of uninstalling any AVG extensions.
Behind the scenes, what I think happened, is that your Keyware tried to open up a Windows Socket (related to your other crash report pgdns8.dll@0x3231), AVG flagged it as malware, AVG made Firefox crash.

CC apps suddenly asking me to sign in and license the software each time I open an app.

It just started doing this and now I can't open any apps.
I'm paid up and have been using CC since July.
Please help so I can get some work done. Thanks!

82west, What seems to the issue, when you open the apps?
Are they installed properly?
Do you have admisntration rights on your computer?
Have you made sure you have your subscription active?
any screenshots of the error / issue?
- LP

Iphone 4 keeps freezing/crashing several times a day. help!!!

iphone 4 keeps freezing/crashing several times a day.

its been doing it since i got the phone a couple of weeks ago. when i got it i sync'd it and put all my apps from my ipod touch on to it. they were all fine on the touch which was running os4

In IE I keep getting "adobe flash player 10 required" even though I have uninstalled and reinstalled

in IE I keep getting "adobe flash player 10 required" even though I have uninstalled and reinstalled the latest version. Weirdly, the sound still works

Just to update: Before posting, I tried everything I could find on Flash Player Help | Installation problems | Windows and nothing worked. The flash player stopped working in early November. I know it is some setting somewhere that I need to fix, but I just can't find it. I get a message that "adobe flash player 10 required" but, oddly, I still get sound.

I have the latest version of free Quicktime, Itunes and unable to view video on my PC all i get is a pink screen the audio is OK i have uninstalled and installed several times same problem, i have a Iphone 4 and unable to view the content.

i have the latest version of free Quicktime, Itunes and unable to view video on my PC all i get is a pink screen the audio is OK i have uninstalled and installed several times same problem, i have a Iphone 4 and unable to view the content.

Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK. Quit and restart the QuickTime Player prior to checking to see if the settings change has had any effect.

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

I get "Trial Expired" notice several times a day, even though I sign in and Licence the software

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