I get unable to process your request when trying to download new episode of a tv show.  Any ideas what is going on?

Got my email saying my new episode was avaiable for download.
I clicked on it.
I got "unable to process your request. try later"
What's going on?

The plot thicktens!
I was able to go to Purchased page, click on cloud and am downloading episode: that's good.  I've had to do this in the past once or twice, too.
Here's what NOT to do:  DON'T go to the iTunes page of the TV show you have a season pass for to download the episode from there.  I think that's what I did several months ago for an episode of a different show I'd subscribed to.  I found when I got to the page for the show there was no indication there that I had purchased the season.  None of the "purchase" tabs on the right side of the screen said "Downloaded."  Well, I really wanted the episode and didn't want to wait (can't remember if I'd tried my purchased page or not).  Once I downloaded the episode ~ which I was charged for, even though I'd purchased a season pass ~ I ended up with two locations in my iTunes TV shows page.  So, I have two thumbnails for the same show: one says "Season 4" and the other says "Season 2~4."  I asked apple support about fixing it and they sent me a (for me) long, tedius list of instructions to follow which I never did.
Last night, my episode wasn't in my Purchased page (i.e. I couldn't download it from the cloud) so I went to the iTunes store page for the TV show.  I have, contradictorily, been able to download from there, too, in the past, when my email link hasn't worked... even though, as advised above, sometimes it doesn't work.  Last night, I got the same indication that iTunes had NO idea that I had purchased a season of the show.  Under the large pic in the upper left corner of the page it still says "buy season pass" and none of the payment tabs on the right of each episode indicate that I've purchased any.  However, I have 18 purchased episodes of the season in my library and I downloaded them by receiving an email from iTunes alerting me that a new episode was ready for download. 
Downloading from the cloud is the way to do it, if you can.  

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