I get "unknown error" when I try to sign in app store, what can I do?  I am using correct password and id verified by getting on this site

I have a problem connection to app store on iPad2. I get "unknown error" as a message.  Any suggestions on what I can do to fix?

Sometimes - and I stress sometimes - this can help. Sign out, restart your iPad and sign in again.
Settings>Store>Apple ID - tap your ID and sign out. Restart.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and sign into your account. Then try to update your apps.

Similar Messages

  • Why do I get unknown error when I try to add to my iCloud storage

    Why do I get unknown error when I try and add storage to iCloud account ? I have funds in account but I do not have a credit card # on file.

    This didn't solve it for me. Card details already there, and iTunes purchases working fine.
    But just to be sure I' have re-entered and resaved my card info and checked, re-entered and re-checked my appleID info.
    Still not working.
    Anyone got any other suggestions?

  • HT5622 I have a connection error when I try to sign on to icloud, what is wrong?

    I have a connection error when I try to sign on to icloud, what is wrong?  My phone is stolen and I'm trying to track it.  Icloud was working fine earlier today. Help anybody please!

    If you are getting this error when trying to use icloud.com on a computer, follow these steps.

  • I get an unknown error when i try to download an app

    I can't download apps from the app store. When i enter my Apple ID, i get an unknown error message. Ihave changed my password and this didn't work either.
    Has anyone else had this problem?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • HT204053 Unknown error when I try to sign in iTunes

    Every time I try to sign in it says that an unknown error has occurred?
    He do I resolve this?
    Thanks in advance

    Sometimes - and I stress sometimes - this can help. Sign out, restart your iPad and sign in again.
    Settings>Store>Apple ID - tap your ID and sign out. Restart.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and sign into your account. Then try to update your apps.

  • Crashing and errors when I try to access the App Store

    Every time I try to update my software or access the App store on my iMac, it crashes with an error report. I don't know what to do? I have
    OS X 10.8.2, but I can't hit software update without the crash report. Help!

    Finally found a “genius” that was able to fix it – buried deep in the root folder was a cache folder that had to be rebuilt.  He had to create a new "text" account on my machine, access the app, and then copy the cache file from the test account over to my account and change all the permissions so that it would allow me to access it.  The presto – both apps began to work correctly.

  • TS3297 changed itune account; get "unknown error" when I try to download updates

    I had a shared itune account.  The main account changed email address and password.  I opened up a new itune account with the old email address and a differnent password.  I can log into the account.  I can not update applications

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I keep getting unknown error when trying to download apps

    Does anyone know why I keep getting unknown error when trying to download apps?

    does it says anything else than unknow error?
    try going to settings>store, click on apple id and then sign out. Restart iphone and sign back in and try downloading again

  • "unknown error" when I try to update my ipad

    I get an "unknown error" when I try to update my ipad... no problem signing on at the website from a desktop, but can't update any programs or purchase any new ones in the apple store.

    Go to Settings>Store >Apple ID, tap your ID and sign out. Then reboot the iPad, Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Then go back to Settings>Store>Sign in and sign in again and see if the apps will update.

  • My iPad Air gets a error when I try to backup.   It does sync properly.  My iPhone backs up and syncs without isssue.  I am running latest itunes and iOS 8 versions.  Thank you.

    My iPad Air gets an unknown error when I try to backup.   It does sync properly.  My iPhone backs up and syncs without isssue.  I am running latest itunes and iOS 8 versions.  Thank you.

    Try rebooting your computer and reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

  • Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? :(

    Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? I have all of billing info up to date, changed my password etc etc and still get an "unknown error" message. Help!

    - Try a reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Store and sign out and then sign back in.

  • WHEN TRYING TO DOWNLOAD THE LATEST VERSION OF ITUNES, I KEEP GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.dll was not found

    AFTER DOWNLOADING THE LATEST VERSION OF ITUNES, I CAM GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.DLL WAS NOT FOUND. UNABLE TO LOCATE COMPONENT. BEFORE I REMOVE THIS VERSION AND TRY TO RELOAD AGAIN, JUST WANTED TO BE SURE I WOULDN'T LOSE ALL 200 PURCHASED SONGS ON MY PC.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99220)

  • I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software.

    I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software. after about 50% of the way, it just crashes.
    Thank you,
    JTF

    I am having the same problem - the install crashes around 40%. 
    I am using MAC OS 10.10.2 and purchased Acrobat Pro monthly subscription.  The error message is: 
    'Acrobat installer has encountered an unexpected failure.  Please try again.  If it continues to fail, contact Adobe support.'
    I have tried several times but keep getting the same error message.  Any ideas?
    Thanks,
    Cindy

  • "Unable to connect to server"  I have wifi connection but I'm getting this error when I try to purchase an app. Why?

    "Unable to connect to server"  I have wifi connection but I'm getting this error when I try to purchase an app. Why? If anyone knows can you please help me thank you in advance. :-(

    Can you load a webpage in Safari with that wifi connection? If so then it's a problem with the iTunes Store app connection. If not then your wifi isn't fully functional and you need to troubleshoot that first.

  • TS4020 I get "server error" when I try to use icloud on my Windows 7 pc

    I get "server error" when I try to use icloud.1 on my Windows 7 pc
    How do I resolve this problem?

    Hi doggywag,
    Yes, you must have an iOS device or a Mac to create an iCloud account.
    Cheers,
    GB

Maybe you are looking for