I get Unknown file message when digitising a DV tape

I get an Unknown File error message when importing in Log and Capture fron a DV deck.in FCP 7.
I have removed the prefs and re installed and it is still happening.
Any help welcome.
Richard

Hmmm...
At least as far as the Canon goes:
The Canon XH A1 is in DV mode and Final Cut Pro is set to DV-NTSC?  Or,
The Canon XH A1 is in HDV mode and Final Cut Pro is set to the corresponding HDV mode?
The Canopus converter should work as long as FCP is set to DV-NTSC and the device control is disabled.
What else?  The Scratch Disc for video and audio captures is set to a drive that you've used for capture in the past?
As a trouble shooting step, have you tried another application like QuickTime Player or iMovie?  If your devices are each in DV mode, QuickTime Player should see the picture and sound (and even record it).  iMovie can be tricky these days for simple capture trouble shooting depending on which version you have as it supports differeent formats depending on which version you have installed: DV-NTSC only; DV-NTSC and HDV; AVCLite and AVCHD.
Hopefully someone who's encountered this same issue will chime in with "oh, it's _______ that causes that."
Good luck,
Warren

Similar Messages

  • I am having trouble with pdf files  continuously get damaged file message when try to open downloaded pdf with adobe reader

    Cannot open downloaded pdf's with adobe reader. Have latest version of adobe program  continuously get damaged file message.  Anybody else having this problem?   Using imac with osx10.7.1 (latest lion)

    I am having the exact same problem. This is very disturbing.
    Lately I have been deluged with adobe update dialogues. I don't know whether this is real or some kind of bugus malware phenomenon.
    Imagine my surprise when I looked here in the forum and I am not alone.
    Kaufmann's remark that we shouldn't be using adobe reader doesn't explain why it is malfunctioning like this. I have been using the reader on Mac  OS for years, and I don't get what's happening now.
    Does anyone realy know what is going on?

  • I get 'unknown error' message when I try to sign in to Air app store (I can sign in to iTunes just fine). Anyone help

    When I try to sign in to the Air app store, I get an 'unknown error' message.  I can sign in to iTunes just fine.  Any suggestions?

    Fixed the problem by going to settings/store and logging out with apple ID.  Then logged back in with password and updates, apps, and iTunes store seem to work ok now.

  • "Unknown Error" Message when saving Illutrator CS3 file

    I get this unknown error message when attempting to save an illustrator file.(CS3). I tried to open and then save several files with the same resulting error message. As a work around, I have reverted to working in CS2 until I can get this resolved.

    Chris -
    Thanks for your quick response.
    Do I understand you correctly in saying that Photoshop CS3 has PostScript information that it routinely sends to a printer, and therefore I would need to have a PostScript compatible printer inorder to work with this information (and also for my ColorMunki calibration to work)?
    Based upon what you said, I think my color problems are because the ColorMunki profile for my printer, paper, & ink combination are being ignored.
    Tom 

  • Can't save my illustrator files. I keep getting "unknown error" message. Using version 6 on a macbook pro. OSX 10.9.5

    Can't save my illustrator files. I keep getting "unknown error" message. Using version 6 on a macbook pro. OSX 10.9.5

    42nato,
    You may try the list (skip 5) in this case).
    The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save current artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to at least 5 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

    I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

    Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

  • Why do i get the following message when i attempt to open my backup file for lightroom cc?  "Lightroom cannot use the catalog named "Lightroom Catalog" because it is not writable and cannot be opened".  This message just started coming  up after downloadi

    why do i get the following message when i attempt to open my backup file for lightroom cc?  "Lightroom cannot use the catalog named "Lightroom Catalog" because it is not writable and cannot be opened".  This message just started coming  up after downloading lightroom cc (previously using lightroom 5)...am i backing up properly or not???

    Open Pictures folder and move the files named lrcat-journal and lrcat.lock to Desktop.
    Make sure that , they are not inside Pictures folder any more and try to open backup from Lighrtroom and check..
    Any LRcat file with .lock extension , move it to Desktop.

  • Why do I get "generic error" message when trying to upload a self-created, 1hr .wmv file?

    I went through the forums and made sure that any blocks or copywrites weren't triggered by the file, it's clean and can be opened using a media player and other video editing software like windows MovieMaker. I keep getting "The importer reported a generic error" message and have no idea how to proceed. Can someone please help?

    Re: Why do I get "generic error" message when trying to upload a self-created, 1hr .wmv  file?
    This ARTICLE starts with a checklist on setting up a computer to run PrE best, then goes into a series of links for tuning up one's computer and OS, and then links on troubleshooting.
    There is also a link on posting all necessary info, to help others help you.
    Without knowing much more about your system, it is impossible to say much beyond that WMV's are tough assests to work with, requiring a lot of CPU horsepower.
    Good luck,
    Hunt

  • On My Mac Pro Getting an unknown error message when trying to update apps

    On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion

    Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
    Settings>Store>Apple ID - tap your ID and sign out.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Sign in again -Settings>Store>Apple ID - sign in.
    If that doesn't work either, reset your iPad and see if that helps.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes.  It says "The iphone cannot be synced.  An unknown error occurred (1723).

    I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes.  It says "The iphone cannot be synced.  An unknown error occurred (1723).

    Hello Chad176
    If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • TS3219 Is anyone receiving a "unknown error" message when updating/getting new apps?

    Before and after installing the new update I started receiving an "unknown error" message when trying to update apps. I changed my password thinking that was it but I am still getting the error message.

    Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
    Settings>Store>Apple ID - tap your ID and sign out.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Sign in again -Settings>Store>Apple ID - sign in.
    If that doesn't work either, reset your iPad and see if that helps.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT201262 i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help?  Please??

    i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help?  Please??

    You can try going to iTunes with your device connected, select your device, then click view, show duplicate items

  • I get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

    i get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

    Locate the photos folder which is selected for syncing with the device and delete the folder iPod Photo Cache inside.
    tt2

  • Getting the follwing message when trying to sync my 2nd gen i-touch "itunes could not connect to this ipod because an unknown error occured 0xE8000065"

    Getting the following message when trying to sync 2nd gen i-touch "itunes could not connect to this ipod because an i\unknown error occurred (0xE8000065)

    Have you seen this Apple support document?
    http://support.apple.com/kb/TS3221
    B-rock

  • I am getting an error message when I try to combine three PDF files"Your PDF conversion request fail

    I am getting an error message when I try to combine three PDF files "Your PDF conversion request failed. Try again later" 
    Thank you,
    Lori Jans

    Hi,
    Please let me know if your files are big. complex, or image files?
    If you sill have the same error message then please share your files with us so that we can look at them using below site: 
    https://adobeformscentral.com/?f=qJiclooYWGGNFtWfj8g3wg#
    Thank you.
    Hisami

Maybe you are looking for