I gifted an album, and it did not send. I resent it, but it still did not go through. What ?

I'm really confused and ticked off because it charged my credit card, but they did not recieve the album.

http://www.apple.com/support/itunes/contact/

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I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

If you are in a country where music can be redownloaded then it should show in the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If it doesn't show there then does the Store > Check For Available Downloads menu option on your computer's iTunes find it ?

Ipad takes photo every time I close the cover of its case. When I close the cover - it really does take a picture and saves a photo. Luckly, it make a click, and pictures are seen in the photo album, and it does not appear to be forwarding.

When I close the cover - it really does take a picture and saves a photo. Luckly, it make a click, and pictures are seen in the photo album, and it does not appear to be forwarding. It is just gobbling memory and annoying as I can only delete these pictures one at a time.

It seems to take a picture of the counter top = I do not see the keyboard.
I am wondering ....It may be a kids game app that takes pictures of the screen or out the back camera. I am starting to think it may just be a sound effect when placing the iPad on its screen. So many things that may be unrelated but coincedental. It started in May (the sound) and so did the multiple pictures - starting to think they are not related.
Thanks for the quick tip on deleting multiple pictures.

Sometimes when I play songs in Itunes by double clicking on them, Itunes will place the song as the first one on the album. It will chnage the order of the songs on the album, and I can not switch them back to the correct order.

Sometimes when I play songs in Itunes by double clicking on them, Itunes will place the song as the first one on the album. It will chnage the order of the songs on the album, and I can not switch them back to the correct order. This onloy seems to happen when I double-click on the song to play it in itunes. If I just hit play, this doesnt happen. As a result, I have several albums now in which the songs are in the wrong order. Its very frustrating, as this error then transfers over to my ipod every time I sync it. When I choose the info. for the songs, it has them correctly listed (i.e., it lists the songs as being #1 of 19 on the CD, for example). But then the song will have placed by Itunes as #5 of 19 for whatever reason. Itunes does not do this every time, but does it with enough frequency to be maddening. Any thoughts?

The problem of tracks becoming de-linked between iTunes and the music files in your iTunes music folder happens for different reasons - this seems to come up fairly commonly in this forum.
The solution can be to locate each song in the iTunes library, as you mentioned - or, but wait, before I get to that...
trouble finding the original track in your iTunes music folder? maybe look for it under compilations, or if not using the 'group compilations preference' then look in the folder under the songs artist name, but what song artist name iTunes uses depends on what you have in the metedata tag spot for album artist or song artist. Any varyation in artist name spelling, in the menu item 'get info' metadata for any selected individual track will cause iTunes to create that as a separate artist folder in the library, even names like 'various' or any difference at all (even the word 'the' can change where in your iTunes music folder a track gets placed by iTunes). You can try to use the finder function of find file (finder munu item outside of iTunes) to locate hard to find items.
Back to how to re-link any de-linked tracks .
There may be scripts that can help re-link de-linked music files - or, at least provide you a list of such files, Scripts are easy to install and use...
at Dougs Scripts, there is one called iTunes Track CPR that might work
http://dougscripts.com/itunes/scripts/ss.php?sp=itunestrackcpr
or, if you just want a list of de-linked tracks, go to
http://dougscripts.com/itunes/
and find the script called List MIA's, this will create a text file listing all de-linked tracks
if you review the thread at
https://discussions.apple.com/thread/3633708
also the thread at
https://discussions.apple.com/message/17513078#17513078
you may find more insight into dealing with this kind of issue there, although some of that thread may not apply to your case, aspects of it might help.
Good luck.

I preordered Tamar Braxton album and it is not downloading. It just says purchased. How can I access my preordered album?

I preordered Tamar Braxton album and it is not downloading. It just says purchased. How can I access my preordered album?

How about iTunes>Store>Check for Available Downloads...anything here? If not:
Go here:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance.

My iPhone 5s sounds stop working.i did not do anything it just stop working when I tried to turn on my music player all the sounds is not working I already check the volume and it is not also muted :( what happened can anyone solve my prob

Hello everyone my iPhone 5s sounds stop working.i did not do anything it just stop working when I tried to turn on my music player all the sounds is not working I already check the volume and it is not also muted :( what happened can anyone solve my problem please

Hey Kirby17,
Thanks for using Apple Support Communities.
If you are not getting any sound from the speaker, follow this article.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved, please contact Apple Support.
Have a nice day,
Mario

HT201441 I bought an iphone 4*at*t from a craigslist ad. The seller did not restore the phone and when I tried to do it manually it locked the phone and is now asking for the login info. I contacted the seller and he is not responding. What do i do?

The seller did not restore the phone and when I tried to do it manually it locked the phone and is now asking for the login info in order to do anything with the phone. I contacted the seller and he is not responding. What do i do?

he knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil

HT201365 hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?

hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?

saman666 wrote:
the guy i bought the iphone is not available and i can not find him
Then you have wasted your money.

I have a iPhone 5s fell into the water and damaged fingerprint sensor motion and lines of light appeared on the screen, but it still works and did not hurt anything else Can I replace it with a new phone

I have a iPhone 5s fell into the water and damaged fingerprint sensor motion and lines of light appeared on the screen, but it still works and did not hurt anything else Can I replace it with a new phone

No. The warranty does not cover damage.
You can only get a replacement if you can talk Apple into selling you and out of warranty replacement.
Allan

When i redeem my code it keeps saying error and that its not properly activated what do i do?

when i redeem my code it keeps saying error and that its not properly activated what do i do?

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(107049)

Have a classic 5th gen. have restored, relaoded itunes, gone through the troubleshooting tips and I still can't sync my latest 3 albums to my ipod. It will sync all but those. Also, when go through ipod trblshoot and select check, says can't see it sync.

Have a classic 5th gen. have restored, relaoded itunes, gone through the troubleshooting tips and I still can't sync my latest 3 albums to my ipod. It will sync all but those. Also, when go through ipod trblshoot and select check for sync, says can't see my ipod. pls help

Thanks for the reply. The Itunes trouble shooting in Itunes help. I don't get an error message, it just states can't see ipod like if it wasn't plugged in. I do get an error message on a few of the songs when sync that say error 50, and state that they can't be loaded to ipod. The weird thing is that I can load all of my libary except the latest 3 albums. They are in my libary but they won't load. I'm not sure but it seems like it started when the cloud came about from amazon which is where I buy most of my music.

I downloaded an album and it shows up on all my devices but on my iPhone 5 there is the cloud icon on most of the songs but when I tap it nothing happens and I can't play the song.

I downloaded an album and it shows up on all my devices but on my iPhone 5 there is the cloud icon on most of the songs but when I tap it nothing happens and I can't play the song. All the songs play on my iPad and MacBook. It seems like my iPhone will not let me download the rest of the songs, and I have 3.5 GB of remaining space. Help!

You're welcome. I've never set up an alias but according to this article: http://support.apple.com/kb/PH2622,
"The text you provide becomes the email address ([email protected]). An alias must contain between 3 and 20 characters."
This certainly implies that the alias is not required to be your registered name, and only becomes the prefix for a new @me.com address. There might be something going on with the servers right now as they are probably very focused on getting ready for the iPhone 5 pre-order release, which is supposed to happen any minute now. You might have better luck if you waited a while.

Hi I do not want iTunes to open up automatically when I turn on my macbook pro. I tried going to System Preferences Users and Groups Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop.

Hi I do not want iTunes to open up automatically when I turn on my macbook pro. I tried going to System Preferences>Users and Groups>Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop. What should I do?

Hi r,
Make sure you close iTunes before shutdown. And you're quite welcome.

In my macbook pro sees in the screen very wide a vertical black bar and it does not let see what this underneath that bar

in my macbook pro sees in the screen very wide a vertical black bar and it does not let see what this underneath that bar

Take it in for service. Your screen probably needs to be replaced.

Computer says 'one of the USB devices attached to this computer has malfunctioned and windows does not recognize it'. what do i do?

i have an ipod nano 7th gen and when i plug it in for itunes my computer says 'one of the USB devices attached to this computer has malfunctioned and windows does not recognize it'. what do i do?

As I said above, some of the new lightning cables have been known to be causing problems for some users. Have it replaced if at all possible by bringing it into your local Apple Store's Genius Bar.
B-rock

I gifted an album, and it did not send. I resent it, but it still did not go through. What ?

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