I give an error when installing Mavericks

Hello there. I've downloaded Mavericks installation .dmg, but when start ti install it, in seccend page (after Apple verifing my computer) it says "Could not find installation information on for this machine". What should I do?
I have Macbook pro with OS X 10.8.5
Intel Core i7 with 4GB memory
tnx

I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.

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I ended up calling Apple Support because this was a weird issue that evidently, even our top helpers couldn't figure out. Here's what I had to do:
First... settle in, it's a lonnnnnnnng process with periodic moments of activity, but it's worth it in the end.
Step 1:
Back up to TimeMachine on an external hard drive & set aside (this can take a very long time--sometimes up to 5 hours, but for me it only took about an 1 1/2 hrs.).
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I posted this in the Microsoft Community forums and was redirected here.
Below is the original post (URL: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/update-operation-fatal-error-when-installing/6eaff1b9-0223-4357-afc8-884382590e82 )
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