I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized.
Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
Similar Messages
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I Authorize my apple 4s in to my computer,but my phone non syncing to my computer, the warning message is , the phon colld not synced because this computer is no longer autherise for purchased item that are on this iPhone., wat i do??
Well Authorize the Computer...........
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the phone could not synced beacuse this computer is no longer authorised for purchasing item that are in this item
this problem is faced on synced new songs, videos or picture.. plz say the solution about this topicHey nani91191,
Thanks for the question. It sounds like you may simply need to authorize your computer with your Apple ID:
iTunes 11 for Mac: Authorize a computer to play iTunes Store purchases
http://support.apple.com/kb/PH12303
iTunes 11 for Windows: Authorize a computer to play iTunes Store purchases
http://support.apple.com/kb/PH12511
Authorize a computer to play iTunes Store purchases: Choose Store > Authorize This Computer.
If you are using a Windows PC, you may need to turn on the menu bar to access the "Store" menu:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Thanks,
Matt M. -
But when I de-authorise and then re-authorise it says it's already authorised and then the same window pops up saying "It can't be synced because this computer is no longer authorised for purchased items that are on this iPad.
Battled all day.
Removed the SC folder,
Checked iTunes log in is correct.
Checked Itunes is the same country.
Restarted both devices.
Tried different usb ports
Any ideas?I found the solution to this problem
the apple service helped me actually
the best and the esiest way is to solve this problem :
create a new account (as an administator recomended)
Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
install itunes
sign in
authorize
SYNC
it must sync normally
but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
creating a new user account shows the items wich dont let you sync your iPhone
after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
REMEMBER the problem is in your iPhone , it is about the items that are in your iPhone
Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:) -
I can't synchronise phone 5s with i tunes . mac message me : the i phone could not be synchronised because this computer is no longer authorised for purchased items that are on this i phone. then go and authorised mac but keep send me the same message.
Hi john,
Follow the troubleshooting steps in this article:
http://support.apple.com/kb/ts1389
Cheers,
GB -
Hi ,
i try to update the app for the iphone but i can't error massege {the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone }
i try manytime to put my email amd the password and tel me the comuter is authorised ???I do have the same problem too. I don't know recently updated itunes to 11.1 and today I tried to install a free app and this message occurs no matter what I ve tried.
I dont want to perform a master reset to iPhone yet... hope apple will come up with a fix.
iPhone 4 / iOS 6.1.3 -
hello, i'm really tried with your itunes it really complicated to synced i try to do everything you wrote it in the website but i got the same msg
Well Authorize the Computer...........
-
Guess that was a title.
My itnes says my iPhone5 can't be synced because the PC is no longer authorized for purchased items on my phone. It worked before Win-7 was reloaded.
I had deauthorized and reauthorized iTunes. Ideas?? - Thanks.I do have the same problem too. I don't know recently updated itunes to 11.1 and today I tried to install a free app and this message occurs no matter what I ve tried.
I dont want to perform a master reset to iPhone yet... hope apple will come up with a fix.
iPhone 4 / iOS 6.1.3 -
hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
ThanksTry TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2 -
message: "The IPhone could not be synced because this computer is no longer authorized for purchased items that are on this IPhone." First I have authorized the computer - several times. Second, there is nothing on my IPhone. I'm try to transfer my ITunes library from my Mac to my new IPhone. Thanks.
Well Authorize the Computer...........
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I am trying to synch my iPhone 5S and iTunes for the first time since upgrading. I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone. When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID. Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past. I have the latest iTunes installed.
I tried to fix the problem doing the following:
1. Authorizing my computer, retrying to sync.
2. Logging into iTunes on my PC, then authorizing the PC, then syncing.
3. Not an Administrator account issue (my login is the Admin account)
4. I turned off user account controls in Win7
5. I removed the SC Info folder in iTunes
Very frustrating, I've been working on this issue for the past several days. After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content. Please help.I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.
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why is itunes saying "iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone"
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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Hi everyone.
I have a reoccuring issue when trying to sync my iPhone 5 to my Mac OS X 10.9.2 (all softwares are up-to-date). Everytime I try to sync my iPhone to my Mac a message pops up saying: "The iPhone "Jennifer" could not be synced because this computer is no longer authorized for purchased items that are on this iPhone".
I then followed the instructions provided with that pop up message by clicking STORE > AUTHORIZE THIS COMPUTER > LOG IN. But even when I do that, it still does not fix the solution.
I also tried signing in and out of my apple account, deauthorizing & reauthorizing my MAC, restarted my MAC & iPhone... now I have no idea what to do!
If someone knows the solution please help! I truly appreciate it.
-JenniferiTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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Full message that pops up
"The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.
To authorize this computer for items purchased from iTunes Store, choose Store > Authorize This Computer."
I am unable to sync my music, applications, movies, etc. to my iPod touch. The only way I am able to bypass the message that pops out when I try to sync (the one in the title) is by clicking "Apply" instead of "Sync". To do this, I make changes to Apps, Music, or Movies (...) and the buttons "Revert" and "Apply" will replace the button "Sync".
My problem is most likely not due to using many accounts because I only have one and it is the only one that I use. I do not share accounts with my family members. Still, I have tried everything here, nothing has worked for me. Since I don't often listen to Podcasts, I have deleted them from my iPod. I have no idea why I am unable to sync and no one seems to have the same problem as me.
Thank you for your help in advance.
Details
iPod touch, 5th generation
iOS 8.1.2
iTunes 12.0.1.26
Windows 8
Purchases
Pre-ordered album "Froot" purchased from the account that is authorized to my computer
Podcast "Not Too Deep with Grace Helbig" also purchased from the account that is authorized to my computerTry backing up to iTunes and restoring from that backup
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the iphone could be synced because computer is no longer authorized for purchased items that are on this iphone how to slove this
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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