I go to tools then options when I try to open saved passwords it brings up a red circle with a line through it and wont open

I go to tools and the options and I can't open any of the tabs at the top Eg I go to exceptions and I get a red circle with a line through it.This is the same for all of the options that have exceptions and saved passwords.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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I transferred all my itunes music from my old pc to a new laptop using an external hard drive. I can drag songs to out ipods, but when i try to add songs to my Iphone 4, I get the red circle with a line through it. It will not allow me to transfer music

I have transferred all of my itunes music for my old pc to a new laptop via an external hard drive. All songs are sucessfullt loaded in itunes and I can drag songs to my husband's ipod without any problems. However, when I try to drag songs to my iphone 4, it will not let me. I get a red circle with a line through it. Why would it work from itunes to ipod but not to my iphone? HELP!!!

You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

Went to upgrade and says OS too old. I went back to older version of foxfire. Now I have a circle with a line through it and when I try to open it I get,You cannot open the application "Firefox" because it is not supported on this architecture.

I have PowerBook G4, running 10.5.8. Went to upgrade and says OS too old. I went back to older version of foxfire. Now I have a circle with a line through it and when I try to open it I get,You cannot open the application “Firefox” because it is not supported on this architecture. Thanks for the help.

Firefox 3.6.x is the last available from Mozilla for PPC Macs. 
http://www.mozilla.com/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . 
http://www.floodgap.com/software/tenfourfox/ 
http://tenfourfox.blogspot.com/ 
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported

When i try to click on reply to an email,it usually opens another box,it attempts to but then has a red circle with a line through it

this has also happened when trying to add pictures on sites and it opens another window.It did not used to do this it is a problem i have come across lately and am not sure if it is since i updated firefox.pop up windows are set to allowed.i think it since i updated but could be a coincidence,as i may have updated some of the other spyware,pop up blocker sites,just never had this problem before?

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I get a red circle with a slash through it when trying to move music into folders.

I had to reformat my laptop hard drive. I moved everything to an external hard drive, and then brought it back after the reformat. I did something wrong, so all the folders are gone. I can create new playlist folders now, but when I try to move the music over, as soon as I get in the area with the playlist folders, it gives me the red circle with the slash through it, and stops me form dropping the songs in the folders.
I am logged into my account and the computer is authorized to my iTunes. Not sure where to go from here, other than the Apple store.

iTunes doesn't pay much attention to file and folder names with one minor exception. On import any untagged files will be given their filename as their track name.
You can drag a folder full of files onto a playlist and all the tracks will be added to the playlist, having first been added to the library if iTunes isn't already aware of them.
When you add files to iTunes from outside the iTunes Media folder and the option Copy files to iTunes Media folder when adding to library is enabled then copies will be created, and iTunes connected to those. If you subsequently import the same folder you will create duplicate files. If your files start life inside the iTunes Media folder, or that option is disabled, then they can be imported again without creating duplicates. However, if your files start life inside the iTunes Media folder and the option Keep iTunes Media folder organised is enabled, then once you have added the folder to the library the files inside it will probably be rearranged.
In the long term your library will be easier to maintain if all the files are inside the iTunes Media folder. It is probably easier to let iTunes manage them unless you are really particular about the layout or are importing files without tags such as wav, in which case I have some scripts that can extract useful information about the file from the filename and path provided iTunes doesn't get to throw it away first.
If your main aim is to rebuild some existing playlists, which exist by dint of all the files for each playlist being in separate folders, and you want to avoid creating duplicates, then try this.
Create a new empty playlist, select the music folder and put it into date added order.
Move all the files into the Automatically add to iTunes folder.
Select all the recently imported files, drag and drop them onto the new playlist.
Repeat until all files are added
tt2

My Mac has a circle with a line through it when I try to turn it on it's plugged in to a charged but will not go past this point and no startup chime

When I try to turn on my Mac it has the apple symbol that later turns into a circle with a line through it and it won't turn on I need help.

Go step by step and test.
Restart.
http://support.apple.com/kb/ts2570
Startup in Safe mode
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
Reset PRAM: http://support.apple.com/kb/ph14222
Reinstall OS X
http://support.apple.com/kb/PH13871

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

How do I copy my old xl files from my XP machine to operate on xl for Mac on my new iMac. When I copy them onto a stick and transfer them it automatically makes them xls files which are then corrupted when I try to open them in xl for mac

How do I copy my old xl files from my XP machine to operate on xl for Mac on my new iMac. When I copy them onto a stick and transfer them it automatically makes them xls files which are then corrupted when I try to open them in xl for mac

Sorry, yes this is Microsoft Excel. The Microsoft XP has Excel files denoted as xl, the later versions of Microsoft Excel are denoted as xls files. The later verions of Microsoft Excel open the xl files OK, does Excel for Mac not able to do this?

When I try to play a song on Itunes, it has an explanation point next to every song and wont play.

When I try to play a song on Itunes, it has an explanation point next to every song and wont play.

The usual reason for missing files is that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
When you get things fixed make a backup.
tt2

When I take my phone off charge in the morning I get an info box on the front which has the sound trumpet icon with a line through it and the word Mute. The only way to get rid of it is to reboot the phone any ideas as to how I can stop this happening?

When I take my phone off charge in the morning I get an info box on the front which has the sound trumpet icon with a line through it and the word Mute. The only way to get rid of it is to reboot the phone any ideas as to how I can stop this happening?

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

Mac book pro will not start apple logo spining wheel then gray screen then a circle with a line through it

need help with MacBook Pro 17inch willnot start apple logo, spining wheel, then gray screen, a circle with digional line through the circle

Mac OS X- "Broken folder" icon, prohibitory sign, or kernel panic when computer starts
Mac OS X- Gray screen or prohibitory sign appears during startup

My external speakers have stopped working. A circle with a line through it shows up when I try to adjust the volume. I have been in system prefrences to check all the sound settings and everything is set properly. What do I need to do to fix this. Help!

My external speakers have stopped working. A circle with a line through it shows up when I try to adjust the volume. I have been in system prefrences to check all the sound settings and everything is set properly. What do I need to do to fix this. Help!

Though I have doubts for success, you might try a SMC reset. It can do no harm. Otherwise, barring suggestions from others, the Apple Store or qualified repair facility is the last option.
http://support.apple.com/kb/HT3964
Ciao.

I am unable to click and drag some songs to a playlist I just created. There is a red circle with a line diagonal through it when I attempt to drag it to the playlist?

I am unable to add some songs to a playlist. There is a red circle with a line diagnonally through it that appears when I click and drag to the new playlist.

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

While attempting to upgrade to Firefox 4, when prompted to drag icon to Applications, the Firefox icon has a white circle with a line through it, why?

I'm trying to load updated Firefox 4, when the blue drop down menu with the firefox icon and Applications folder icon (prompt to drag firefox icon to apps folder) the firefox icon has a white circle with a line through (like a "do not enter" symbol)

Hello puma1552,
Are you referring to the *Do Not Disconnect* screen display while your iPod is plugged into and syncing with iTunes? Check out this Apple support document for its meaning and why you are receiving this icon. This icon always appears when you are syncing your iPod with iTunes. It's basically a warning message telling you that the iPod is currently in use and should not be removed.
http://support.apple.com/kb/HT1378
B-rock

Why can i watch videos from safari online while in 3g area but when at home connected to wi-fi the video screen comes up with a play button with a line through it and doesnt let you watch video

i can not watch videos while at home and connected to wi-fi. when i touch the video i want to watch a screen comes up with a play symbol with a line through it. i can disconnect from the wi-fi and go to 3g and the video will play. this is happening when i go to safari and try to watch a online video.

here's the info you needed:
windows xp professional
mozilla 3.0.19
explorer 8.0.6001.18702
still having the same problem unfortunately. i appreciate your help thus far and hope you have more info. thanks a lot.

I go to tools then options when I try to open saved passwords it brings up a red circle with a line through it and wont open

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