I got a brand new windows 7 computer and can not install itunes
I tired to install itunes on my new windows 7 professional 64 bit computer. I downloaded "iTunes64Setup.exe" and get during execution of that program the error message:
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
Does anybody know what to do to get this install running to completion?
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
That's an interesting variation. It's a 1723 error message. (1721 and 1722 are more common.)
Even though the following user tip is about slightly different errors (the 1721 and 1722), perhaps try it with your one too:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
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New ASUS computer and can't download itunes
I bought a new ASUS computer and can't download itunes. I keep getting an error 2 message and to uninstall itunes and reinstall it. I've done this three times and it doesn't correct the problem. Also, says I need apple support to run it. Don't know what to do since my family has four iphones we'd like to sync.
Thanks for you attn on this topic.
Disabling McAfee didn't help, but I found something that did. There's a web site that has all the older versions of the iTunes software. I tried the one at the top of the list and all went as it should. We're up and running now,
albeit with slightly outdated software.
Thanks,
Luke in Ca
Custom Windows XP
Custom Windows XP -
How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.
Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
Itunes installation error
Start by clearing your browser's cache and then get a clean download of the iTunes installer. See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links. Review the rest of the tip if needed.
tt2 -
I have an old version of Bonjour and can not download itunes
I am tring to down load Itunes, on my computer that is running window XP, when down load is almost finish it say error that there is an old version of Bonjor on computer and can not download itunes 11.
Hello there korteas63,
I was looking into the issue you are describing and found an article that I think may be helpful for us here. It sounds like we need to remove ALL components of iTunes, and any of its associated services like Bonjour.
First this article will help you remove iTunes and its services, named Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP found here: http://support.apple.com/kb/HT1925
Steps
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer.
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended effects.
If you need more detailed steps on removing and these components, refer to the following steps:
2. Verify iTunes and related components are completely uninstalled In most cases removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases those files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed and if any are left behind, remove them now:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\ Note: Follow the additional steps at the end of this article if you receive the alert "Cannot delete iPodService.exe: It is being used by another person or program" when trying to delete this folder.
C:\Program Files\QuickTime\
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR
If you aren't sure how to remove these files, you can follow these detailed steps:
When those steps are completed go ahead and try installing iTunes again. Use this article to troubleshoot installing iTunes if the issue persists, Trouble installing iTunes or QuickTime for Windows from here
http://support.apple.com/kb/HT1926.
Cheers,
Sterling -
I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer
There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
Mylenium -
I have a PC windows. I have Adobe Creative Suite 3. I am going to buy a new Mac computer and want to install my Adobe Creative Suite to this new computer. I realise that I need to upgrade to do this. Howmuch will it cost me. Also I want to know if I can jsut upgrade the photoshop/illustrator and premiere software as aI dopn't use the rest, would this be cehaper to do and possible to do? Please help.
YOu are long past any upgrade cycles and need to buy a new CS6 license at full price or sign up for Creative Cloud.
Mylenium -
bought a new windows computer and older and newer versions of photoshop have extremely small icons/font/tools...etc., making it almost unusable. Any suggestions? Or, do I take my new computer back?
That's Adobe for you!
No matter how much we request, beg and/or complain, nothing is done about the miserably small interface.
We're still left with the three inadequate choices in preferences:
Other than that, you can change your monitor's resolution. -
I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.
iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I updated from windows xp to windows 7 and can not get into my itunes account. I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one. How do I get to my itunes?
Take a look at Apple's document for authorizations -> iTunes Store: About authorization and deauthorization.
You can deauthorize all computers from iTunes. All you have to do is click iTunes Store, click your account name in the upper right corner of iTunes, then deauthorize all. -
I have a Windows 7 Professional, 64 bits on my computer and have recently installed iTunes 11.1.3.8. but i started having this msg :"The folder iTunes is on a locked disk or you do not have write permission for this folder" issues: how can i solve it?
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.
tt2 -
I've installed PScs on my new windows 7 and can't activate
I've installed PScs on my new windows 7 and can't activate. Any suggestions?
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
i have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!
What else can I do ?Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
help ,me
Did you try anything suggested in the last thread you posted?
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I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7 -
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If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.
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