I got a damaged iphone today :( after apple sent me an ipad with dead pixel
Great,
first apple sent me an ipad with dead pixel and misbehaving display and now they are sending me this: http://www.flickr.com/photos/schipplock/4880028188/sizes/l/in/photostream/
Would you send it back?
Dear god, give me any reason why I ever should consider buying apple hardware again if quality management is so bad...I mean I spotted it in two or perhaps three seconds after unboxing it.
What makes me angry now is that this microsim card now doesn't fit into my old phone so when Apple wants to send me another iphone it takes ages (again!)...and I'm without a phone...great :!
Apple oh Apple :/.
schipplockjspasucks wrote:
What makes me angry now is that this microsim card now doesn't fit into my old phone so when Apple wants to send me another iphone it takes ages (again!)...and I'm without a phone...great :!
I don't know if you can do it at an Apple store. But AT&T will let you order the iPhone 4 and still keep what you have until the new phone arrives.
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Apple policy on MBP Retina with dead pixel
Hi
New MBP retina (<90 days) with dead pixel just appeared 2 days ago.
Did anyone experience this and what's the Apple policy on this ?
Thanks
VCall Customer Support and have them replace the screen. They will send you a box to mail to depot.
I had a MacBook Pro with a dead pixel and left speaker out. My MBP was 4 years old, definently out of warrenty. I called Apple, and they replaced the display without charge.
I received the box on Wednesday, mailed it on Thursday (FedEx) and got my fixed MBP back on Friday, same week! This is why I still buy Apple.
When calling customer service, stress that you have more than one pixel out, as you probably have a cluster. Have them do the repair at depot not at any Apple Store. Make sure, since you are still with 90 days, fix it for free.
Should not be a problem.
Ed -
I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because the issue is registered to when i was in America and i require to pay the funds from an American source. Any ideas how i can resolve this? It wont accept my new card detail as im back in the UK. I think i have posted this in the wrong area but anyone got any ideas?
I have managed to change the rest of my accoutn being registered to the UK i think except thisHi..
You can email Apple for help but the link is for the iTunes store not the Mac App Store. You've inadvertently poasted in the Using Mac App Store forum but that's ok. Billing issues are the same for the iTunes Store.
Click here > Apple - Support - iTunes Store - Contact Us
It wont accept my new card detail as im back in the UK
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help
Hi there Clairemcaula,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W. -
I dropped my iphone 4s in water and everything works but the backlight. I have heard rumors that I can take my damaged iPhone into an apple store and trade it in for a new phone and pay the difference. Is this true?
Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price.
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I got a new iPhone today. Everything is backed up on the cloud. I was able to down loud from my iTunes. I got my Music but I rented two movies I didn't get to watch. I can't find them to down loud. Of I have to pay to rent them again ??
Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.
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Is there anyway to restore all photos, apps, etc onto an iPad using the most recent iCloud back up from an iPhone? I did a backup on my iPhone today but when I restored my iPad using that backup, only the photos in the photostream transferred to the iPad?
In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her. -
Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
when i got my new iphone 4, its in recovery mode. while restroing with itunes, im getting error at restoring firmware stage? what could be the reason? pls help me for solution.
You got a new iPhone 4, and out of the box the phone is in recovery mode? If that's the case, return it.
If you don't want to do that. what error code are you getting? -
HT1937 Can i unlocked my iphone 4 after finishing my 2 year contract with Globe, Philippines?
Can i unlocked my iphone 4 after finishing my 2 year contract with Globe,Philippines?
You would have to ask Globe.
ONLY they can unlock your iphone. -
After I updated my new Ipad with IOS 6, now Map& Dictation icon are not working. please help me
Thank you wjsten for your soon reply. Unfortunately on these days I'm in a country that Apple don't have any retail store here and for sake of time I prefer to fix it myself to DHL it to the nearest country to use its warranty. Do you have any idea how can I fix it? Do you think it's a software issue?
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Is Apple going to manufacture IPAD with improved sound quality?
Is Apple going to manufacture IPAD with improved sound quality? I don't like to stream movies on IPAD due poor sound quality.
We have no way of knowing Apple's future plans. Speakers or headphones make a huge difference, maybe you can give either of them a try.
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How do I stop messages that are delivered to my iPhone from also being sent to my iPad?? Please help,, :)
On your iPad: Settings > Messages > iMessage off
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Got my faulty iphone right after purchase. NEED solutions! plz :(
Just bought my new iphone 3GS 16G this afternoon at an apple store in UK.
the pay as your go version which cost me £450
When trying to install the screen protecter back home, I find the same old 'dust in the screen' problem has appeared on my iphone.
Unless this time there is more than dust, I notice a piece of white string along the edge of the screen, like some sort of hair? Sure it is inside the screen, so that no matter how hard I tried, I just couldn't get it off.
I am thinking about go to apple store tomorrow to get a replacement.
However, rumors indicate that most likely I will get a refurbished one.
You might say that the refurbished iphone is the same as new one, but to me, replace my newly bought iphone with an refurbished one is highly unacceptable. I have not even used it!
Otherwise, can i return my iphone? Will Apple charge me any 'openbox' fee?
(without open it, how do i know it is faulty!)
Many Thanks !Hi
Just back from the Apple Store.
It took me almost an hour to wait but finally I got a brand new one in box.
Thanks very much.
Just one thing I need to mention: the new swap phone was produced in week 37 and have an firmware of 3.0.1 while the defective one I bought yesterday was produce in week 42. Pretty strange, right?
Anyway, I am pleased and satisfied with Apple's customer service. It's glad to be an Apple fan. -
My husband bought me a new Iphone today, but first backed up the old Iphone to Icloud. How do I download the old stuff. Have not been able to follow on-line directions. It's very frustrating. Give me my OLD PHONE BACK!!!
If you still have your old phone back it up via iTunes, then restore your new phone via the old phone's back up. Hope that makes sense.
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