I got a itunes card for Christmas....
and i put in that it was a gift card by accident and now i have lost $25 because it won't let me renter it, how can i get my money back
Click here and fill out the form for assistance.
(39155)
Similar Messages
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I just want to know how to fix this problem
Your card is probably from the same country as you Apple ID?
And you have checked, that you have correctly typed in?
I suggest you to contact iTunes support, if these two were not the issue.
https://www.apple.com/support/itunes/contact/
Palmondo -
I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048) -
My children got Itunes cards for christmas. There devices are all on my imac. Do they each need a separate account or is there a way to keep them all separate under one account.
I need an answer to this too.
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Hii, i got an iTunes card for $15 and only used $6 in it, but it say I only have $0.37 left. If any one could help me with this, I will be forever grateful.
You will need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I got a AppStore Card for Christmas but the code is unreadable, what can i do?
I got a AppStore Card for Christmas but the code is unreadable, what can i do?
Click here and request assistance. Include as much of the code as you can.
(73231) -
TS1292 i got a itunes card for a gift and i cant activate it
hi i got a 50 dollar itunes card for a gift and i cant reedeem the code and activate it
Normally you would go back to the store from which the card was purchased and get them to handle the problem, but since this was a gift, that's probably not possible. Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. You'll want to include the serial number of the card; see:
http://support.apple.com/kb/TS1292
Regards. -
I am canadian and was given two gift cards for Christmas but cant use them. I get the message that they must be in the american store
HelpCorrect. Gift cards can only be purchased and redeemed in the country of origin. Given that it's the holidays you might consider gifting them to a needy child in your church.
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I got an iTunes card for a friend but when he goes to redeem it it says invalid
The javadoc of createImage() states that "The return value may be null if the component is not displayable."
Not sure, but it may be that you need to call init() after this.setVisible(true). -
I got an itunes card for easter in the amount of $15.00 and I entered the card number in the wrong place and I can not use the card. Can you please help me to redeem my card?
Contact itunes support:
http://www.apple.com/support/itunes -
I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?
iTunes Store: Invalid, inactive, or illegible codes
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My friend gave me a $25 iTunes gift card for Christmas, so I switched to the US store and spend most of it with 11¢ remaining. *Now I want to switch back to my original store, but I can't. iTunes keeps saying "You have a store credit balance; you must spend your balance before you can change stores.*
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.
Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards. -
i got an itunes card and i cant read the letter i wasted 25$ for nothing since i cant use it i called customer support they said they sent me a form in my email to fill out there was no form in my email to fill out just a bunch of links that brought me to the main screen in the support page ive went all throughout the support page and cant seem to find this form or something that will help me all i want is a new code so i can use this card can you please just send me a new 25$ code
See:
iTunes Store: Invalid, inactive, or illegible codes -
I just got a new iPod for Christmas, it says I can't connect it to iTunes because the "Apple Mobile Device service is not started." Help?
See Here > http://support.apple.com/kb/TS1567
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