I got a meesage that my redemption code was not active for CS6

I got a message that my redemption code was not active for CS6

Hi baltimorecameraclub
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Similar Messages

  • Why would I get a notice that my redemption code is not active on a new, previously unopened version of Elements 13 for Mac?

    I bought a new, unopened version of Photoshop Elements 13 on eBay, but when I enter the redemption code to get my serial number, I get a notice that "this code doesn't seem to be active." I've triple checked the proper entry of the code. Any suggestions on what could be wrong? I'm running Yosemite 10.10.2. Thank you.

    I suggest that you Contact Customer Care.

  • ATTEMPTED TO REGISTER MY LIGHTROOM 5 TO BE TOLD THAT THE REDEMPTION CODE IS NOT VALID

    I installed Lightroom 5 onto my computer.  Attempted to register by going to the website adobe.com/go/getserial.  After entering my redemption code I received a message stating that the redemption code was not valid.  I double checked the code before submitting.  At this point I need assistance, nothing is working for me.

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I have a gift card, but when I try to redeem it into my account, I receive the message that the redemption code is not valid.  What should I do?

    I have a gift card, but when I try to redeem it at the Itunes store, i receive a message that the redemption code is not valid.  What should I do?

    Try this ... https://discussions.apple.com/message/16622370#16622370

  • MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

    MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

    It may be possible that the sale of the redemption by the third party seller has not yet been registered/recorded in Adobe's system. So as dj says you may need to check this out with the supplier.

  • My gift card code was not activated

    my gift card code was not activated

    Hello magdyyousef,
    It sounds like you are not able to redeem your iTunes gift card.  I recommend reviewing the following steps when you are getting an alert message stating that the code is "inactive" or "invalid":
    Make sure you've entered the code exactly as it appears on your card. If the code is illegible, try to enter the code as best as you can. Invalid code messages typically mean that the card activation number may have been mistyped. Read your code carefully. The following letters and numbers can look very similar:
    The letter A and the letter H
    The letter B and the number 8
    The letter D and the number 0
    The letter E and the number 3
    The letter G and the number 6
    The letter H and the letter W
    The letter J and the number 1
    The letter M and the letter N
    The letter O and the number 0
    The letter P and the letter F
    The letter Q and the letter O
    The letter Q and the number 0
    The letter S and the number 5
    The letter S and the number 8
    The letter V and the letter U
    The letter Z and the number 2
    If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
    Contacting iTunes Store Support
    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
    Follow the instructions to get iTunes Store support assistance.
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/ts1292
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Redemption code will not work for serial number

    Put my code in and it says it's not been activated.

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • HT201209 redemption code does not work for mountain lion

    app store says code is is not recognized

    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
    If that does not work, call Adobe Customer Service.

  • Lightroom 5 redemption code in not working.

    I purchased lightroom 5 from best buy. When I was installing it, it kept saying that my redemption code had not been activated. So I went back to best buy, they gave me a whole new lightroom and told me that it should work. It says the same exact thing. It's supposed to be activated once it is scanned at the store, but it failed to do so both times.

    Sorry it took so long to get back. I purchased the software at a store. I finally connected to the proper web address that allowed me to retreive the serial number. Earlier, for some odd reason, I was unable to locate the address needed. Jim, thanks for responding.

  • IT says my redemption code isn't activated..

    I can not instal my program because it says my redemption code is not activated. I called retailer and they told me to contact Adobe..

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Redemption code isn't active

    I have done all the steps as instructed, but I receive an "oops" message saying the redemption code is not active. What do I do to get it active?

    Hey Sheila Rucki,
    I would suggest you to please refer this KB doc link to seek help with your redemption code:
    Redemption Code Help
    You might try using a different browser and then check
    Let me know.
    Regards,
    Anubha

  • How do i find the email address that my redemption code is attached to?

    Hello My name is Yakira and I'm a fashion design student. My school sent out emails that had links for students to follow in order to download a free copy of Adobe Suite.  I followed the instructions and Creative Cloud only allows me to use TRIAL versions of the software.
    I just got off Technical Support with my school and they informed me that the email address that is attached to my redemption code is different than the email address I used to download the software in the first place.
    The reason for that is because my school was recently bought by another company and the overall email address that was used with the Adobe account is not the same one that out campus uses now. Instead of telling students to use the older email address a lot of students are confused as to why they cannot access their Adobe Suite
    So I have the Redemption code but I need the email address that the redemption code is linked to so that I can download everything again.
    Hope  my explanation was not that confusing.
    Regards,
    Yakira

    Moving this discussion to the Adobe Creative Cloud forum.

  • I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active.  How do I get a new code that will allow access to the software ?

    I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
    How do I get a new Code number that will allow met to access the software?

    you need your serial number.  you used your redemption number to redeem your serial number.
    if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID

  • Redemption code is not working

    I am working with the student teacher edition CS6 design standard. After sumbitting the serial number off of the back of the card I bought at my University Computer store, I have received my redemption code through email from adobe. I went to go plug in the exact redemption code that they sent me at the link they provided, to get my serial number in exchange, and it says that the redemption code 'doesn't seem to be active'. I have tried to contact customer service but after spending about 6 hours on the phone yesterday no one was able to fix my problem.  Most everyone I talked to had no idea what a redepmtion code was.  Adobe has by far the worst customer service out of all the large companies that I have delt with.

    Jkaser it appears you are located in the United States.  I would recommend you contact Identi-e regarding the invalid redemption code.  You can contact Identit-e at https://www.identit-e.com/default/static/adobecontactus#contactForm. 
    If you continue to face difficulties with your redemption code then you may want to consider contacting the reseller for a refund and purchasing from Adobe directly.

  • My iPhone 6 was stolen and i got it back, but the pass code was changed and so was the touch-id. and now im locked out of the phone because ios 8.1 requires either of the passwords to access the phone. and iTunes doesn't recognize it so i cant restor

    My iPhone 6 was stolen and i got it back, but the pass code was changed and so was the touch-id. and now im locked out of the phone because ios 8.1 requires either of the passwords to access the phone. and iTunes doesn't recognize it so i cant restore it at all PLEASE HELP

    Take it to an Apple Store, take proof of purchase with you.

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