I got a message flash up on my iPhone 4 asking me to update to IOS 6. I did so. About one hour later I noticed it appeared to have frozen. Since then all I am getting is an Apple sign flashing on and off every 4 seconds or so. I cannot switch the phon

I've tried the link everyone keeps putting up and nothing is working. I'm unclear how to attempt a restore using iTunes on my laptop?

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

Similar Messages

HT3205 Green light flashing on and off every second

What is indicated by the green light on the charger going off and on every second?

Usually it is a charger or battery issue.
Try a SMC reset:
http://support.apple.com/kb/HT396
Use the method which applies to your Mac, a battery you should remove (most likely)
You can also check the battery status by clicking on the Apple logo and About This Mac, More info or system profile (depending on which oSX you are using as it is not in your profile) Power in the left side bar and check battery health and other stats.

Can anyone help me get my Apple TV display to stop blinking on and off every second?

Hi,
My Apple TV is a little under a year old its not version 1 I'm pretty sure it's 2... When I started it up the other night it came on but the display in the screen was blinking on and off about one a second non stop. The white light on the Apple TV is solid white. I was behind an update so I updated it using restore and when it came back on the display is still blinking on and off. When I restart it, the initial apple logo comes on solid which gave me hope but once it transitions to the initial menu screen it starts blinking again. Anyone have a solution?
Thanks for your time,
Dadguy

Hi again,
A couple more things I should add. Everything else plugged into the plasma screen works fine, Xbox, satellite, wii etc...and I did change hdmi cables with the Xbox and the Xbox still worked fine and the Apple TV continues to blink on and off on screen.
Thanks,
Dadguy

HT201210 my iphone will not turn on, it shut off on its own and when i plug it in to charge the apple sign goes on and off. te sprint store told me to plug it into my laptop to reboot it bout it still wont tun on

plz help

Issues booting are genenerally symptomatic with a corrupted operating system. I've seen this issue a lot recently with folks who have tried (unsuccessfully) to install the preview of iOS 7. If this is the case, once you get this issue resolved, I recommend you stick with iOS 6 until the new version is officialy released. If not then it just might be run of the mill corruption. Either way, you'll need to perform a DFU restore of the device. Check this video out: http://www.youtube.com/watch?v=ofpinyGlQ8I for instructions on how to do this. It will delete everything, but this is likely the only option you have at this point. If you have issues doing this or if a DFU restore does not resolve your issue you should head to the Apple Store Genius Bar with an appointment (call, or go to apple.com/retail) and they will assist you!

HT1414 hi yesturday i tried to put photos of my phone,and its frozed on me,on the screen its got itune logo,with a cable on the screen,ive tried to switch it of but it goes on again,i cannot use the phone,please help lol

Hi yesturday,i was tranfering my photos of my phone to my computor,and the phone has froze on me,i cannot switch the phone on or of,what i can see on the screen,is the itunes logo with a cable on the screen,its looks the one you put the cable into one of the ports,there is no way possible to switch of or on please help,im stressed out lol,thankyou francis01224

Aug 15, 2012 8:28 AM (in response to EricaP1234)
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT4623 Tried to update my iPhone 4 this morning and it's frozen. When I turn it off and on again I just get the apple sign fading in and out and cannot use the phone

Can anyone help. I tried to update my iPhone 4 this morning and it just got half way through the update and froze. I managed to turn it off eventually, but now all it will do is show the apple sign fading in and out and is un usable. It's not even being recognised as plugged into the laptop!!!!!!!

Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.How can I erase all data on the phone so the thief can't access my personal information.

I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.I have a password on the phone but i'm not sure if I turned on the option where the phone resets if you incorrectly put the password more than ten time. I immediately called my phone company (Verizon) and reported the phone stolen.So I know whoever took the phone cannot place calls or use the phone. But can they still access my data on the phone if they manage to unlock the phone? If so how can I erase all data on the phone so the thief can't access my personal information? is there any other way other than Find my IPhone to wipe off the data on the phone? I really don't want my personal information such as pictures, text messages, notes and social networks profile available to a stranger!!? Help please!!!

Hello thewrongway,
I'm sorry to hear about your phone! I understand the need for an active device. You are able to activate an old device and process an insurance claim for your iPhone 4s within 60days from the incident date. Keep in mind if the old phone is not a smartphone and you currently have unlimited data that feature will fall off. If you have a tier data plan no changes will be made. Please let me know if you have any additional questions. Thank you.
TominqueBo
VZW Support
Follow us on Twitter at @VZWSupport

HT201263 While updating Iphone 4 to latest on phone itself it got frozed and now apple sign is coming up after every 10-15 secs , even itunes is not able to detect phone, please help

While updating Iphone 4 to latest on phone itself it got frozed and now apple sign is coming up after every 10-15 secs , even itunes is not able to detect phone, please help

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

My iPod classic was frozen and I reset it. Now all it will show is an apple sign and when I try to do anything it shows a big red X

My iPod classic was frozen and I reset it. Now all it will show is an apple sign, and when I try to do anything It shows a big red X. What do I do?

howdy katie
good luck - deggie's advice is sound (no pun intended)
be sure and take good care of your "Classic", as it truly is a classic (discontinued) - I have seen new-in-the-box on eBay for ±$499 / 160GB model - used around $150-250
ÇÇÇ

Apple sign flashing up - iPod not connecting

I have a 4th generation nano which I have had for over 6 months. I've never had any problems connecting it to my computer or charging it.
Now my ipod won't even turn on. When I plug it in to my computer to charge it, my computer does not register it and the iPod screen has the apple sign flashing up every 5 seconds.
I've tried 2 different PC's and a laptop and it does not show up on any of them. I have also tried using different cables but this does not help either.
I have tried the process of resetting but this doesn't make a difference and I can't restore it becuase it needs to show up in itunes to be able to do this.
Does anyone know what the problem could be?

Let the battery run out. When the battery is completely dead, charge it using a wall adapter (if you have one) or connect to the computer. When the battery is completely dead, it takes some time for the ipod to show in itunes.

TS1363 apple sign shows up and then turns off after a few seconds, and i can not connect to my itunes

apple sign shows up and then turns off after a few seconds, and i can not connect to my itunes

I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2. My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone). I was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did.

My mom, hoping to save some money, signed into her account on my computer to download an app (I forget which one) to save on a disk to add to her computer. Now I'm getting reminders saying to sign into her account to update apps that she has. How to stop?

My mom, hoping to save some money, signed into her account on my computer to download an app (I forget which one) to save on a disk to add to her computer. Now I'm getting reminders saying to sign into her account to update apps that she has. Can this be stopped? If so, how?

Try uninstalling the app using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will uninstall the app and all the associated files but you still may see the reminder.
Keep in mind, you can only update apps from the Apple ID they were purchased from.

HT4436 I updated the software on my iphone to 7.0.4 and since then all my contacts are gone. I tried to sign into icloud and it said my account is not verified. It said I should go to my mail to see how to verify my account but there is no instruction in

I updated the software on my iphone to 7.0.4 and since then all my contacts are gone. I tried to sign into icloud and it said my account is not verified. It said I should go to my mail to see how to verify my account but there is no instruction in my mail

Hi stanlaw,
Welcome to the Support Communities!
The information below should help you with this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
I hope this information helps ....
Happy Holidays!
- Judy

Hello. I have an iphone 5s and i can not activate imessage nor facetime. I followed all the steps provided by the apple page and still i can not make it connect. The phone is connected to wifi at all times and has ios 8.

Hello. I have an iphone 5s and i can not activate imessage nor facetime. I followed all the steps provided by the apple page and still i can not make it connect. The phone is connected to wifi at all times and has ios 8.

Can you send SMS by using the mobile data network instead of Wi-Fi? I had the same problem setting up my 5s from a backup of my 4s. Only after I sent an SMS via mobile data network, somehow iMessage and FaceTime got activated a couple of minutes later without me doing anything else.
I even changed my Apple ID password, because at one point I could not log into my account when iMessage asked for my account details.
If you have difficulty activating FaceTime or iMessage - Apple Support

My iphone 5 does not turn on anymore. when i plug the charger in the apple icon turns on and off but the home screen never shows up.what do i do to fix it? how can i get my info back?

My iphone 5 does not turn on anymore. when i plug the charger in the apple icon turns on and off but the home screen never shows up.what do i do to fix it? how can i get my info back?

from the information you provided i can't tell if it is a hardware problem or a software problem. I do have an idea though, try to press your home button and lock button at the same time.

I got a message flash up on my iPhone 4 asking me to update to IOS 6. I did so. About one hour later I noticed it appeared to have frozen. Since then all I am getting is an Apple sign flashing on and off every 4 seconds or so. I cannot switch the phon

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