I got a new device and cannot buy anything because the questions

Also i dont have an email for rescue the answers

Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

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I got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions

i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74313)

My computer motherboard and hard drive burn up with CS 4 on it. I got a new computer and cannot installed CS4 on it because it say invaild serial number. I need a serial number that will work to install on my new computer.

My computer motherboard and hard drive burn up with cs 4 on it. I got a new computer and cannot reinstalled cs 4 on the new computer. The serial number stated invalid. I needed a serial number that will work.

Contact support by web chat or phone.
Mylenium

I just got a new itouch and cannot load any music or media onto it using the newest version of itunes.

I just got a new itouch and cannot load any music or media onto it using the newest version of itunes. Every time I try the loading bar at the top says "finding purchased items" and then everything locks down and I have to force quite out of itunes. How do I make this stop???

Make sure the computer is authorized. From the iTunes menu bar click Store / Authorize This Computer.
iTunes for Windows: Troubleshooting security software issues
And try disabling anti virus software and turning off the Firewall, then try syncing with iTunes.
Disable antivirus software
Turn Windows Firewall on or off

I plugged my ipad into my PC and got this message: This ipad cannot be used because the Apple Mobile Device service is not started.

I plugged my ipad into my pc and got this message: This ipad cannot be used because the Apple Mobile Device service is not started. I have had this ipad for almost 2 years, the pc for 2 1/2.

Maybe you need to restart the Apple Mobile Device Service. This will tell you how to do that.
http://support.apple.com/kb/TS1567

Got a new iphone5 and cannot log into iMessages keep getting same message to check network connection and try again. Tried changing password as suggested but nothing is working

Got a new iphone5 and cannot log into iMessages keep getting same message to check network connection and try again. Tried changing password as suggested but nothing is working any suggestions?

Are you connected to wifi, or doing it over cell signal?

I have an iPod nano 2nd generation and I want to download the songs I have on it to my new computer, as my old one crashed with all the songs on it. I also got a new iPod and would like to transfer the old songs onto it. How do I do this?

I have an iPod nano 2nd generation and I want to download the songs I have on it to my new computer, as my old one crashed with all the songs on it. I also got a new iPod and would like to transfer the old songs onto it. How do I do this?

Ok so sorry for clogging the community!! I figured it out - you have to copy your videos into itunes manually. I did that, synched and all good!

I just got a new ipad and downloaded a game from the game center and now I can't find it. Where is it? Help!

I just got a new ipad and downloaded a game from the game center. I went to "games" and can't find it. Where did it go? Help!

You download games in the App store app.
Game Center is used for scores and linking with friends.

I just got my new iPad and I can't find the hotspot option in settings ? Plz guid me on how to turn my hotspot on in that case if I can't even see the option !!

I just got my new iPad and I can't find the hotspot option in settings ? Plz guid me on how to turn my hotspot on in that case if I can't even see the option !!

You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

HT3939 I got a new computer and need to down load the desktop application to be able to plug my Iphone into for updates. where can I go to get this application?

I got a new computer and need to down load the desktop application to be able to plug my Iphone into for updates. where can I go to get this application?

Click Itunes at the top of this page and download itunes.

Hello everyone I cannot buy anything because I forgot my security questions so it sends a email with the reset info but I never get the email what do I do?

I cannot buy anything because it asks me to answer my security questions but since I forgot the answers to them I click the I forgot button and it tells me an email has been sent containing reset information however I never receive these emails so I can buy anything please help!

Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT201363 What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

tankyoo

HT1689 me and my husband both have iphones 4 on the same itunes account but he cannot purchase anything cuz it keeps sayin its a new device and he needs to answer security questions.the questions are not what we set up the acct with. help!

My husband and I both have i phone 4 on the same itune acct but his phone is saying its a new device and will not let him buy anything off of our acct without answering security questions. these questions are not the ones we set up the acct with. my iphone device is not having this problem. Help!

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

Got error message this Ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes and install the 64-bit version and already have latest version and 64

Got error message :"This this Ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes and install the 64-bit version" This is on a new macbook. I already have the latest version installed and 64 bit. Help.

Did you do what the message said?
Also try using the Win 7/Vista link in the following:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

HT204074 cannot buy anything because ID disabled

My friend cannot buy anything from itunes store because error message states Apple ID disabled. All info updated & current and PC accepted. Any ideas?

Hi Ladybug,
Follow the troubleshooting/fix steps in the article below:
http://support.apple.com/kb/HT1212
Cheers,
GB

I got a new device and cannot buy anything because the questions

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