I got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions
i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74313)
Similar Messages
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I forgot the password to my rescue email address, how can i reset my security questions?
i forgot the password to my rescue email address, how can i reset my security questions?
You won't be able to change your rescue email address until you can answer your questions, if you can't get the password for that email account reset then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
How do I reset my security questions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76866) -
i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember setting up one. I am currently using a windows vista PC. How can I retrieve the password or restore all my old data into the new OS. I have been reading blogs about the same situation and is it true that it is one of apple's bugs?
It is NOT a bug. You provided a password. If you can't remember it, you can't restore your phone from backup. Very simple.
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I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96639) -
HT201303 how do i reset my security questions if i dont remember them....i know my id and pw....
im trying to purchase some music via itunes. At the end of the transaction after clicking buy song...it asks for my security questions since i havent purchased from my current computer....i have authorized the current desktop computer that im using....but it still asks to answer the security questions to proceed...the thing is i dont even remember what they may be...i guessed a couple times hopeing to hit the mark...but no luck.....question is how do i reset my security questions with new ones(answers)
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(87275) -
How do i reset my security questions if i dont remember them & i cant acess the password and security page? HELP ME PLEASE!!!!
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How do I
"import" and
"sync" my
"google" and
"safari"
"bookmarks"
to my new "iPad"
from my "macbook"?
Is There A Way I Can Use a "Stylus" With My New "iPad"
I've Got "Mobility" "Disabilities"?
<E-mail Edited by Host>You can use iCloud to sync your Safari bookmarks between your Mac and your iPad.
Instructions here > Apple - iCloud - Learn how to set up iCloud on all your devices.
Personally, I like the Wacom stylus for iPad > Amazon.com: Wacom Tech Corp. Bamboo Stylus for iPad/Tablets: Computers & Accessories
And try the accessibility features on your Mac. Open System Preferences > Accessibilty
Apple - Accessibility - OS X
I just noticeed on your other thread you mentioned that you've had your Mac for seven years so iCloud for syncing bookmarks may not be an option for you unless your Mac at the minimum is running v10.7.5 with at Safari 5.1.1. See, "Bookmarks" > System requirements for iCloud -
HELP i cannot download to my ipad as it is asking for security questions which i dont remember setting originally ?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How do I reset my secuirty questions??? I cannot remember one of the answers and cant download anything for purchase on phone
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I gave my father a mini ipad and he forgot the icloud password and the e mail for recovering it. How can I recover the password or create a new one if I have no idea at all of the info he configurated.?? ;(
He will have to contact Apple and speak to someone in account security if he can't recover it at https://iforgot.apple.com/appleid
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my imad 'lol' mini say i set up an icloud account when i first got it and its been disabled everytime i try to reset it it prompts me to a different email how can i reset the origanal
Hi JackEDupdog,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your Apple ID:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy -
My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?
See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591
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