I got a new iphone 5 because they couldn't fix the old one, can I download Iwork for free, because it doesn't show free in app store
if you get a replacement iphone from apple after 1st of september can you download Iwork for free? Because it doesn't show free in the app store
Pages, Numbers, Keynote, iPhoto and iMovie are free only with new devices, a refurb does not count.
Similar Messages
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Help please!
Restore it thru iTunes. At the prompt about using a backup, choose the other option to set up as a new iPhone.
Or, go to Settings/ General/ Reset/ Erase All Content and Settings, then don't select a backup. -
I got a new iPhone but I want to use my old one as an iPod
When I plugged the iPhone into the computer the computer didn't let me move any songs onto it so I reset the phone which didn't make any difference so then I took out the sim card which was my old one and didn't have any cell service on it but when I put it back in the phone would only let me make 911 calls I need help please!
Using an iPhone without a wireless service plan
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New iphone, now what to do with the old one
I am sure I am not the only one that picked up the new iphone after having the first one. My kids love to watch disney shows that we bought through itunes on my phone. The goal was, to use my old iphone as an ipod and let them watch the shows on it. itunes will no longer let me change the media on that phone. Is there a way to have itunes recognize this old phone as just an ipod to synch? Its crazy to have a 400.00 paper weight now as it should still play video even though its not used as a phone. You should not have to have the phone activated to use the other features in it like the ipod touch has...
I saw an earlier post that said you could do this. To clarify how, make sure there is no sim card in the old iphone if you want to use it as an ipod. Not sure why AT&T put my new sim card from the new iphone in the old iphone? That was the problem. I just updated the old iphone with videos and it appears to work fine.
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I have over 900 photos for three years that I am unable to access. Is there a way to get photos from Icloud to my computer without using my phone as well??
Hello lynxfan12,
Thanks for using Apple Support Communities.
When you say that you saved your photos to iCloud, are you referring to doing an iCloud backup? If you are attempting to recover from an iCloud backup over Wi-Fi, the process can take a long time to complete.
The restore process is taking a long time to finish.
The amount of time needed by the restore process depends on your geographical location and the speed of your Internet connection. Even with a fast Internet connection, the restore process might take 1 to 4 hours per gigabyte to complete.
If you're traveling between countries, the restore process might take longer than usual. iCloud is tuned to provide the best service when you're in the geographical location from which you most frequently connect to the Internet. When restoring from an iCloud backup, iCloud is tuned to provide the best service in the geographical region you were in when you created the backup.
If you need help restoring an iCloud backup
http://support.apple.com/kb/TS4036
Take care,
Alex H. -
I recently got a new iphone but when I restored it in iTunes one of my games that I have played for months RESET. How do I get my old game info back?
If you made a backup before you restored it you can restore your iPhone from a backup and your game data should be restored. When you connect your iPhone in iTunes you can right click on it in the sidebar and select restore from backup.
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Hello! I lost my iphone like a month ago, well I reported that phone as lost with my icloud account, now I got a new iphone and I would like to know if I can use that same icloud account with this new phone? The old one will stay reported?
Thank you. The old one will stay reported?
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When I got my new iphone 4, I gave my wife my old iphone. She has her own Apple Id but the icloud on her phone is in my email name account. If I delete it to create her own icloud account, will I loose my stuff on my icloud account?
Welcome to the Apple community.
When you delete the old account from the phone, the data is only deleted from that device, it is not deleted from the cloud. As such you will not lose the data off your phone either. -
I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
I have an iPod nano 2nd generation and I want to download the songs I have on it to my new computer, as my old one crashed with all the songs on it. I also got a new iPod and would like to transfer the old songs onto it. How do I do this?
Ok so sorry for clogging the community!! I figured it out - you have to copy your videos into itunes manually. I did that, synched and all good!
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i used to have an app store and lost it and i created a new one and i can not update the iphoto app on my macbook pro because it was updated with the old account, is there a solution for this problem?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
When I turn on a video the screen on my MacBook Pro freezes. I've been through Apple Care and they couldn't fix the computer. I think the fan and the graphics are the problems. I can restart after two attempts. Sometimes I use SAFEBOOT
Please advise the model MBP you have and the OSX you have installed.
Also try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao. -
how do i move my music from my old iphone to my new iphone if i have icloud and the music i have is downloaded from my phone?
Old Phone to New Phone
http://support.apple.com/kb/HT2109
cereed wrote:
how do I move my music from my old iphone to my new iphone?
Sync your New Phone to the computer you Usually Sync with...
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
Download Past Purchases > http://support.apple.com/kb/HT2519 -
Need to know how to get my apple account to sync up with a new email on my phone and delete the old one in a step by step process??
After you change the account settings as I described below hold your finger on any app until they all wriggle, then tap the "-" on each purchased with her Apple ID. Press the HOME button when done. Then go to the App Store and buy or download the apps you want.
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I didn't do any kind of backup other than my usal sync with itunes. What do I have to do to get itunes to sync everything back like the old one? I was planning for a repair not a replacement. I'm afraid to plug the new one in to my pc until I know what I need to do.
You can restore from the backup of the old one.
iPod touch User Guide (For iOS 4.3 Software)
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
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