I got a new iPod Touch 5th gen and it won't connect to my laptop?

Everytime I plug it in it asks whther I trust the computer which I select yes, and then it won't appear on iTunes?

iOS: 'Trust This Computer' alert
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                       

Similar Messages

  • I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    See:
    iOS: Device not recognized in iTunes for Windows
    You need iTunes version 10.7

  • Got my NEW ipod touch 5th gen yesterday Melbourne apple shop 11/10/12

    heres a few pics i finnaly got my ipod touch 5th gen, at a melbourne apple shop in australia, it was the last one its a 32gb black slate, very happy.
    to bad you preorder guys are still waiting, you should of got if from apple stores yourself.

    Sweet! I can't wait to get my ipod!! It will be at my door soon! Nice color choice by the way!!

  • I got a new ipod touch 5th gen  did the set up  updated it  but now the only thing the screen does is ask to be hooked up to itunes and is always in recovery mode and no matter how many times I try to restore it won't work?

    If it help before this one I had an iopd touch gen 2

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I bought a used ipod touch 5th gen and it's still connected to the old users apple id. what do I do?

    So, I bought a used ipod yesterday and, while trying to set it up, it asked me for the old user's apple id and password. i don't have that1 What do i do?!

    Hi ZoeKeller,
    If the iPod Touch is running iOS7, it sounds like Activation Lock may be active. You may find the following article helpful:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    Regards,
    - Brenden

  • Bought a brand new Ipod touch 5th gen.  it wont activate...what do i do?

    Bought a brand new Ipod Touch 5th gen. it wont activate, what do I do?

    I'm having the exact same problem. I got a new one for my sons birthday yesterday and CANNOT activate it. Anyone know why?

  • I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

    i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

    Try here:
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
    If not successful see the previous discussion on the right side of this page with the green checkmark.

  • So i got the update on my ipod touch 5th gen and when i got it it asked me for my old itunes acount and password, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

    so i got the update on my ipod touch 5th gen and i got asked me for my old itunes acount and password so i can get the back up from icloud, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

    You need to recovery and use it. Sounds like you are running into:
    iCloud: Find My iPhone Activation Lock in iOS 7
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • Brand new ipod touch 5th gen 64gb problems with first power on

    I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
    It was suggested on here to try the recovery start but again, nothing happened.
    I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
    It will not do anything plugged into the usb soccket of my laptop.
    Any ideas or will I have to return this to amazon?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
    Apple Retail Store - Genius Bar                                     

  • On/off button not working on brand new iPod touch 5th gen

    My daughter has just unboxed a brand new iPod touch 5th gen that arrived today.
    It wouldn't turn on so I assumed the battery was flat which I thought was odd but I plugged it in and it came on - 90% + battery.
    The on/off button does not do anything. We've pressed it, held it - nothing. If I press the on/off and the home button together, Siri starts.
    It will only switch off after a minute has elapsed. We can't do it manually.
    What's going on? Any ideas?

    If you have an Apple store nearby I would make an appointment at their Genius Bar.
    Apple Retail Store - Genius Bar
    Otherwise I would call Apple. You get at least 90 days of free telephone support.
    http://www.apple.com/support/contact/

  • Brand-new iPod Touch 5th gen often freezes win7 while charging

    Hi,
    I've had a new iPod touch 5th gen for about two weeks now.
    I also have a laptop that runs Win7, that has had no problems whatsoever until now, and that has no problems when the iPod isn't plugged in.
    Here's what happens:
    I plug in the iPod Touch to update files and recharge the battery
    All goes well, iTunes sees iPod, battery's charging
    Lalala
    Bam! Some 15-30min later:
    Laptop freezes over.
    I have had to manually shut down the laptop more than a dozen times in a couple weeks now.
    The iPod is killing the laptop dead. Slowly, but surely, it's happening.
    I love my laptop. I NEED my laptop. I otherwise love the iPod too
    This happens whether the iPod is ejected, but still charging, or not; whether iTunes is on or not
    I unplug the iPod: nothing; laptop still dead.
    Sometimes, it happens when I change songs, as I simultaneously listen to the iPod while it charges.
    Other times, it happens while fiddling with playlists and tag infos in iTunes. (<-- I am particularly weary of this one, since, it seems to me, the iPod takes a few good seconds to access tag infos/change songs, much longer than, for instance, did my iPod Nano 5th gen, though, understandably, that one did not have an OS)
    Other times, it just happens suddenly, with no apparent cause other than that the iPod is plugged in.
    Could it be the cable? (any way to find that out without investing in a new cable? )
    The iPod runs iOS 6.1.3; the laptop runs iTunes 11.0.5.5.
    The laptop is equipped with a fairly new SSD, no HDD [does that matter?!]
    Any help/ideas to get these two to get along would be greatly appreciated !! Thanks.

    If yo mean the iPod freeze and does some things when charging. other users have experienced that problem. However. I have not seen a reply concerning the resolution.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • TS4062 I just received a new replacement Ipod touch 5th gen and restored it from cloud. It is showing up in my computer but not in itunes.

    I restored a new ipod touch 5th gen from my cloud and cannot get it to connect to itunes on my computer. I restarted my computer and ipod. I reinstalled Itunes and It still won't show up in itunes. My computer recoginizes it but not itunes.

    Hello BKBrown65,
    I understand that your iPod touch is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • HT201269 i have got a ipod touch 4th gen and i have got minecraft pocket edition on it but i and getting a new ipod touch 4th gen and i would like to know how to get minecraft back on my new iPod touch with all my data on it??? please help

    i have got a ipod touch 4th gen and i have got minecraft pocket edition on it but i and getting a new ipod touch 4th gen and i would like to know how to get minecraft back on my new iPod touch with all my data on it??? please help

    See:
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

  • Trying to sync music to my new ipod touch 5th gen

    I am trying to sync music to my new ipod touch 5th gen have never used i tunes before so new to this and I see that it looks like in itunes that under library music(there is a cloud at the end there) and all music is there but how do I get it from library to ipod when I try and sync it wont sync the music it shows my ipod but its not syncing

    On the computer go to iTunes>Help>iTunes Help>Syncing your iPod....>Sync You Device and follow the instructions.

  • Anyone got the new iPod touch 2nd gen to work with the fatman itube dock???

    Hi all,
    Recently for christmas I've bought a new iPod touch 2nd gen and it's awesome, everything is great about it - in my opinion; except for the fact that I tried to dock it on the fatman itube docking station and found it not to work. Before I used it I was aware that the 2nd gen is unable to charge on the dock however I didn't expect the speakers not to work too. All that happens is a message on the ipod comes up saying unable to charge with this accessory but doesn't put any sound output into the fatman, it just sits there blasting out it's own quiet internal speaker, and also strangely the remote DOES work too???
    I've read on the net that maybe resetting the ipod by holding the home+stand-by switch for 10 secs but this resets and does not fix the problem...
    There are many photos on the fatman website showing a ipod touch docked so it seems to be sold as working with it but who's to blame for this fault? Apple or fatman?? And does anybody know of a fix for it?
    Also I tried my mums ipod nano with the fatman - works fine, and my firmware on the ipod touch is nice and up to date with version 2.2 so I can't see anything else I can do. This was my christmas & birthday present and at the moment I'm quite annoyed that all I can do to it is stick a mini jack in the headphone socket - not ideal since there's no video output or remote control that way!!!
    Please give advice if there is any out there,
    Thanks,
    Mrghostie.

    This is an Answer for a Possible Solution. It worked for me and is still working. The issue I was having with my 64 bit vista, was Apple Mobile Device Service was not being installed, I dont know why. But I disabled any active running program through MSCONFIG, to allow a clean uninterrupted install of ITUNES 8.02. This allowed AMDS and drives from ITUNES to install. Hope this works for most of you.
    APPLE, please review your Support Methods. Re-installing doesnt help an issue that resulted from installing.

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