I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do, I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do

If you've never set them then are you able to log into your account via the 'manage your Apple ID' button/link on http://appleid.apple.com, click on 'Password and Security' on the left-hand side of the page that you are taken to, and can you then set them on the right-hand side of that screen ?
If not then is there a reset link beneath the two questions that show on that screen ? The link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

I have some problem when I want to download app in iTunes some security question ask me about my visa when I right my visa number I got an errors and on top of the page told me go to iTunes support I do these things and now what should I do

I have some problem when I want to download app in iTunes some security question ask me about my visa when I right my visa number I got an errors and on top of the page told me go to iTunes support I do these things and now what should I do

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.

i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.

Have you checked your email's spam folder to make sure an email from Apple has not been put in there?

I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????

I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????

If you registered CS4 then you might be able to find the serial number for it in your Adobe account online. If not, you still might be able to get someone in chat to assist you with getting it.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

My Laptop was stolen. On the Itunes, I had many songs saved from other sources, that are currently on my Itouch. Itunes wants me to Erase to sync, and I dont want to erase. I have no access to hose sons anymore. Is there a way to sync my Touch with my new

My Laptop was stolen. On the Itunes, I had many songs saved from other sources, that are currently on my Itouch. Itunes wants me to Erase to sync, and I dont want to erase. I have no access to those songs anymore. Is there a way to sync my Touch with my New laptop withoit erasing my I touch?

Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your device for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

I just bought a new laptop because my old one died. is there any way to sync my phone with the new machine and not lose all my data?

i just bought a new laptop because my old one died. is there any way to sync my phone with the new machine and not lose all my data?

Copy everything from your backup copy of your old computer to your new one.
Then sync.

Ask your question.I tried to sync all the songs in the library of the music folder, when I did my usual sync , I got a message saying

I
I tried to sync all the songs in the library of the music folder, when I did my usual sync , I got a message saying
Some of the items in the Itunes libery. Including “彩虹的微笑“。 Were not copied to the Iphone. “User’s Iphone” because they could not be found
For a list of tiems that could not be copied , click the “below
8 total problems, I scroll down the list , these 8 songs has same message like “彩虹的微笑“
I want to sync 8 songs to my Iphone 4, there is no songs there now.
.I

I did it. By relocated all the songs. Then did my usual sync. Now , all the songs were synced to my Iphone now.:)

Im trying to restore my iphone 3gs to its factory setting at the same time updating to a newer version 6.1.2. while restoring, itunes states"We're sorry, we are unable to continue with your activition at this time." i cant open my phone, what does it mean

Im trying to restore my iphone 3gs to its factory setting at the same time updating to a newer version 6.1.2. while restoring, itunes states"We're sorry, we are unable to continue with your activition at this time." i cant open my phone, what does it mean

99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, because it appears that it was not officially unlocked.

What do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet

what do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet. i have contacted apple support and they said to change from wep to wpa2 but when i change it to wpa2 and type in password and connect on my laptop it says the saved setting on this computer for the network do not match the require ments of the network

My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router.

De-authorizing itunes? Several of my authorized pc's have died, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?

Several of my authorized pc laptops and desktops have completely died over the years, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?

Deauthorise all to reset to zero, then authorize again.
Following quote from Apple Support:
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).

I have a separate apple id and my daughter bought a song using my ID rather than hers. Now I've got this song that I don't care for and have no use for. Is there a way to get it to her ID short of burning it on to CD and then uploading it to her phone?

I have a separate apple id and my daughter bought a song using my ID rather than hers. She was playing on my computer and bought it, thinking it would download to her phone through the cloud. Now I've got this song that I don't care for and have no use for. Is there a way to get it to her ID short of burning it on to CD and then uploading it to her phone?

sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde

I changed laptops and went from Vista to Windows 8. It requires icloud. I did icloud setup but it will not allow me access and wants to give me a new password. That is OK but it will not send me the promised password

I changed laptops and went from Vista to Windows 8. It requires icloud. I did icloud setup but it will not allow me access and wants to give me a new password. That is OK but it will not send me the promised password even though itunes recognizes my password

This has been posted for almost 2 weeks and not one reply. Thanks a bunch! As a newbie to OOo and Mozilla, I am not impressed with responsiveness to support needs with either. So, the future of my new experiment with going non-Microsoft remains an open question.
Oddly enough, the problem mysteriously went away. I have followed the same routine and changed no settings. Suddenly all of the downloaded spreadsheets were no longer read-only. So I consider the matter resolved.

HT1349 hi ,i just got a Parallels desktop 7 and i try to install it but the cd doesn't start when its inserted.how can i solve this? the macbook pro i just got it few days back so its the last version..thx

hi ,i just got a Parallels desktop 7 and i try to install it but the cd doesn't start when its inserted.how can i solve this? the macbook pro i just got it few days back so its the last version..thx

Hi,just now i open it with finder and it started downloading!!!
Thank you,very new to mac:)

What is the temperature limit of the finger to work on iPhone touchscreen? I'm asking this, because I've noticed that when my finger gets too warm (about 104oF) the screen of my iPhone 5 doesn't recognize its touch. Thank you.

What is the temperature limit of the finger to work on iPhone touchscreen? I'm asking this, because I've noticed that when my finger gets too warm (about 104oF) the screen of my iPhone 5 doesn't recognize its touch. Thank you.

I understood. Emphasizing that this is still a guess, when you touch the screen it compares your fingerprint at that time to the one you originally recorded. The fact that the finger is warmer may have a small effect on the fingerprint making it appear different than the original colder one. Temperature differences cause things to expand and contract and that may be having an effect on the comparison. You could try recording a fingerprint after doing what you are doing and then see if it will be recognized when you do the same thing to log into the phone. I know that prior to iOS 7.1 for a few minutes after I would wash my hands the phone had difficulty recognizing the fingerprint. Don't know if it was temperature or moisture that caused the temporary change induced by the hand washing. That improved with version 7.1 I think.

I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do, I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do

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