I got a new laptop this summer and now my iPhone 4s won't stay syncing to iTunes on it when I use the usb cord. What do I do?
I went from a toshiba to an hp laptop. My iPhone 4S connected to it originally but now i can't get it to stop connecting and unconnecting long enough for it to sync properly anymore. I've tried a number of different cores to get it to work but it doesn't change anything. What should I do?
Hello there, Jackienk18.
The following Knowledge Base article offers up a great checklist of steps for troubleshooting issues with an iPhone not being recognized by iTunes:
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
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A year ago I brought a 1 TB hard drive (My Passport), I have not used it for over 4 months and now when I use the USB cord to connect it to my mac, it does not register the hard drive. Does anyone know why this is happening?
The beeps could be caused by something as simple as a loose internal wire or connection. If it is under warranty (not sure how long that is, as WD drives range from 1 to 5 years depending on the model's series - I think "my passport" drives are 3 years) you could contact WD and ask them about it.
If it is out of warranty, you could also try opening the case and check the connections - the drive may be fine, and there have been posts on TomsHardware forums of people getting the beeps, opening up the case and the drive is fine, just some wire worked loose. -
I updated iTunes to 11.1.4 and now my iPhone 4S won't show up in iTunes.
I updated iTunes on my laptop to 11.1.4 and now my iPhone 4S won't show up in iTunes. I have WIndows 8. My iPhone shows up there, just not in iTUnes as a device.
https://discussions.apple.com/message/24636376#24636376
gck55
Jan 25, 2014 6:00 AM (in response to rcpalladino)
Windows 8.1, 64bit
It appears that the 64bit install messed up the device drivers for the Apple mobilie devices connecting as USB.
I tried many things, I may have missed a step below. But the following is what I believe was the fix - since it worked on a 2nd PC.
Make sure you are using an administrator account. Any of them on your machine will do for the following
a) Get Windows to restart the drivers:
- disconnect your USB device and close ITunes
- connect your USB device
- if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device
c) Restart the computer.
When you login again, load ITunes before you attach your USB device. -
I tried to update my iPhone 5 to iOS7.2 and now it wants me to plug it into a computer. I do not have a computer, so I obviously can't plug it in. I don't know how to fix this.
If you have the 'connect to iTunes' screen then it will need to be connected to a computer's iTunes - do you know a friend or family member who has a computer with iTunes installed that they would let you use, or you could potentially go to an Apple Store and see if they can do it (though preferably make a Genius bar appointment, don't just turn up at a busy time)
-
I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
How do I do this?
(when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)Just to add to what ChrisJ4203 said. You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing. However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before. You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer).
After that you can sync your voice memos to your computer as mentioned earlier.
If you want to archive your voice memos before you do anything with iTunes, you can use a 3rd party program such as PhoneView or Touch Copy. -
Hello I just got my new IPad this week and I'm very frustrated on activating the message app also thefacetime app. It seems it says have to log-in with your apple I'd to activate but always when I log in it always bounces back tithe log-in section please do help me.
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
Help, just got a new hard drive installed and now my videos in iPhoto say, "a necessary data reference could not be found"
Not sure what happened but I was able to click on the movie, go to File then Reveal in Finder, then drag it to my desktop and then drag it back into iPhoto and it worked.
-
All of a sudden, Mail isn't picking up my messages from my Yahoo account. I got messages first thing this morning---and now, nothing. No changes made to passwords, etc. Connection Doctor is working fine too. Any suggestions?
Here you go, Linc! Thanks.
INITIATING CONNECTION May 10 07:42:57.110 -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x0 -- thread:0x7fd411b25c80
INITIATING CONNECTION May 10 07:42:57.111 -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x0 -- thread:0x7fd4122918c0
INITIATING CONNECTION May 10 07:42:57.111 -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x0 -- thread:0x7fd4122dbe60
INITIATING CONNECTION May 10 07:42:57.127 -- host:p04-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fd41380c770
CONNECTED May 10 07:42:57.229 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
CONNECTED May 10 07:42:57.241 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
CONNECTED May 10 07:42:57.243 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
CONNECTED May 10 07:42:57.258 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd41380c770
READ May 10 07:42:57.277 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+OK hello from popgate-0.8.0.357900 pop109.plus.mail.gq1.yahoo.com
WROTE May 10 07:42:57.296 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
CAPA
READ May 10 07:42:58.592 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
220 *.smtp.mail.yahoo.com ESMTP ready
READ May 10 07:42:58.597 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+OK CAPA list follows
IMPLEMENTATION popgate-0.8.0.357900
XOIP
EXPIRE-NEVER
PIPELINING
RESP-CODES
TOP
UIDL
USER
SASL LOGIN PLAIN
STLS
WROTE May 10 07:42:58.612 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
EHLO [192.168.0.3]
WROTE May 10 07:42:58.618 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
AUTH PLAIN
READ May 10 07:42:58.662 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
250-*.smtp.mail.yahoo.com
250-PIPELINING
250-SIZE 41697280
250-8 BITMIME
250 AUTH PLAIN LOGIN XYMCOOKIE
READ May 10 07:42:58.667 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+
WROTE May 10 07:42:58.669 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
QUIT
WROTE May 10 07:42:58.689 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
READ May 10 07:42:58.729 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd41380c770
* OK [CAPABILITY nk11p00mm-iscream005 1P45 XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (1P45:346) nk11p00mm-iscream005
WROTE May 10 07:42:58.737 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f9cf0
1.39 AUTHENTICATE ATOKEN MTg4NTM1OAAxODg1MzU4AEFRQUFBQUJSakFJclRPZXVZRjNrSWZyMW05bVpLcTFjZnA3eVgrRT0=
READ May 10 07:42:58.782 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
220 smtp.mail.yahoo.com ESMTP ready
WROTE May 10 07:42:58.803 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
EHLO [192.168.0.3]
READ May 10 07:42:58.826 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f9cf0
1.39 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User karmey57 logged in
WROTE May 10 07:42:58.835 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4125de2e0
2.39 ID ("name" "Mac OS X Mail" "version" "6.3 (1503)" "os" "Mac OS X" "os-version" "10.8.3 (12D78)" "vendor" "Apple Inc.")
READ May 10 07:42:58.853 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
250-smtp.mail.yahoo.com
250-PIPELINING
250-SIZE 41697280
250-8 BITMIME
250 AUTH PLAIN LOGIN XYMCOOKIE
WROTE May 10 07:42:58.866 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
AUTH PLAIN ****************************
READ May 10 07:42:58.901 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4125de2e0
* ID NIL
2.39 OK Completed
WROTE May 10 07:42:58.909 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f9cf0
3.39 LIST "" ""
READ May 10 07:42:58.973 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f9cf0
* LIST (\Noselect) "/" ""
3.39 OK Completed
WROTE May 10 07:42:58.989 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f0570
4.39 LOGOUT
READ May 10 07:42:59.001 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
235 2.0.0 OK
WROTE May 10 07:42:59.015 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
QUIT
READ May 10 07:42:59.059 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+OK maildrop ready, 28 messages (705314 octets) (5969772)
WROTE May 10 07:42:59.068 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
QUIT
READ May 10 07:42:59.222 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+OK server signing off. -
Hi, I have a new laptop (Windows 8) and now can't access any part of my itunes account, can anybody help?
forgot to add am so un technical too !!! so any help massively grateful !
-
My ipod touch is disabled and when i put the usb cord in my laptop it says usb device not reconized
my ipod touch is disabled and i have tried everything. when i plug the usb cord in to my laptop it says usb device not reconized. but it works on my other ipod.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
When I plug my iPhone or iPad directly into my lap top, using the USB cord, the devices don't even register with iTunes as being present. I am completely stumped. I believe this bagan with my last iTunes update. The last time I syced any device was Oct 23, 2013. During that time I bought two new apple products and the same problem, when I plug them in they do not even show up as being available to sync. Any ideas why this is happening?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers, Tom -
hey ! here is my question actually i made an apple id but i did not complete the information previously and now i want to make my id without creditcard but it is not showing me the NONE option what to do please help?
lvlajicl wrote:
I Have An Apple ID And It Has 10$ In It
But When I Want To Buy Pile Of Gems In Clash Of Clans For 5$ It Gives me an error
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
was doing the latest os update on my iphone 4 the update was interuptedby a bad internet connection and now the screen is stuck on an image of the itunes logo with a pic of the usb cord and an arrow in between HELP!!!n
or you can try this
http://www.iclarified.com/entry/index.php?enid=1034 -
I want to be able to setup a generic corporate Apple ID to use with iCloud and Find my iPhone, that will allow me to have more than 10 devices assigned to the ID. How do I go about creating this account?
I'm not sure if I understand your question, but if you create a new iCloud account with a different ID your existing ID isn't effected by this. It will continue to work as it does now, you will just have an additional Apple ID. If you have an earthlink email address you can continue to use it as a separate account, and it can continue to be your default account if you set it to be (in Settings>Mail,Contacts,Calendars>Default Account). If I'm misunderstanding your question, please explain further.
-
When I plug in my iPAD or iPod to my Dell one touch computer using windows 8 to synch them they do not show up.
I have synched them both recently on this computer with no problems. I have restarted everything ( computer , ipad , ipod ) multiple times
and used different usb cords and ports but nothiing works.Hello abaneki,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario
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