I got a new macbook pro and am having a great deal of trouble with it from the start!  But other than that, which I will get to, I have had macs since the one following Lisa and I am a diehard apple fan, yet now with the macbook pro and Lion and its

I could not download the upgrade to the mountain lion. my updates were taking an enormous amount of time for other programs. When I finally got the indication it was waiting to be downloaded I had to shut down. It was after 2 am and I was practically unconscious already with all the trauma of trying to find the right place for the redeem of the code to open the password. It was all confusing and poorly communicated by Apple. The terrible deterioration of Apple's written communications by non-American techies who can't write for easy understanding, even by this old time tech afficianado is heart-breaking and frustrating is putting the effects mildly.  I have not yet gone back to the mac book pro to finish the job. I am too frustrated and unhappy with the new system.  Also, I found out the hard way that my time capsule saved files on the macbook Snow Leopard, which still works fine after 6 years of use, is locked in that external drive and I cannot transfer the items except one by one or by folders on that computer to a DVD or to a flash drive, to mport to this new computer. Because the systems are not the same, I can't access the files automatically. I fear I will have further problems with the mountain lion vs. lion in seeing those files. What can I do? What should I do?  I am afraid to designate an external hard drive I purchased with the new laptop for the time capsule because then it won't work with any other computer.  I read of terrible incompatibility issues and crashes and things not working right once Mountain Lion was installed and now I am terrified they will happen to me. I just wanted the computer to be as easy to use as all the other macs I have and have had and now it is more like a horribly complicated and difficult Microsoft IBM compatible PC. I hate this. Perhaps Apple wanted to appeal to new Apple users and tried to make them comfortable while disregarding the comfort of loyal Apple users?  It's a sell-out. Meanwhile, I have to get senior tech people because the kids who try to answer my questions much of the time don't interpret what i am telling them and it takes a pro.  Perhaps the kids can answer what I should do in preferenced to scroll the screen, since the scroll indicators disappear and I can't see them and have to resort to using the arrows on the keyboard, which is not the way I like to work.    Please advise me about all of these things!

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

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