I got a new macbook pro and now I need to know how to remove the prior owners itunes id from my computer?

I got a new macbook pro and now I need to know how to remove the prior owners itunes id from my computer?

If you purchased a computer from another person, you need to wipe it clean.  To do this, click on the link - Erasing disks securely 
Depending on your model Macbook Pro...
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.

Similar Messages

  • I just got a new macbook pro and did migration from my old computer.  transferred everything except my iPhoto!  now it prompts me to choose a library, but its all blank?  help!

    i just got a new macbook pro and did migration from my old computer.  transferred everything except my iPhoto!  now it prompts me to choose a library, but its all blank?  help!

    Copy the Library over manually.
    To move an iPhoto Library to a new machine:
    Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
    But however you do choose to link the two machines...
    Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
    Then launch iPhoto. That's it.
    This moves photos, events, albums, books, keywords, slideshows and everything else.

  • I got a new MacBook pro and want to install my lightroom and elements 11.

    I uninstalled both programs on my old computer and this computer were set to factory setting and sold.
    When I try to install on my new computer - after informing my serial numbers, I get the answer, that this number is not correct. II of course checked again, and the typed numbers are correct. The same as mentioned on you webside under my file.
    please help.
    Kaj Aarup
    Denmark

    Hi,
    thanks for mail. I now tried again to activate lightroom by copying the serial number on Adobe webside/my account. Unfortunately same result: I got the following message:
    The serial number is invalid. Please try again: if the problem persist, please contact customer support.
    Unfortunately the could or would not help - only referred to this chat page.
    I have serial numbers for both version 4 and 5 and of course downloaded the latest, which is version 5.
    regards
    kaj
    Den 10/03/2015 kl. 11.37 skrev NicHamilton <[email protected]>:
    I got a new MacBook pro and want to install my lightroom and elements 11.
    created by NicHamilton <https://forums.adobe.com/people/NicHamilton> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/7271945#7271945>
    Hi Kaj,
         firstly this is a user to user forum so it's not our website, nevertheless I'm sure we can help you.
    Firstly, are the serial numbers you're using for the same version of Lightroom?
    If they are, then I'd suggest copying the serial numbers straight from your profile on the Adobe website to the Lightroom screen rather than retyping.  It's easy to mistype even when you're sure you're not (we've had several such instances in the past).
    Can you five us the exact wording of the error message (or a screen grab as long as it doesn't reveal the serial numbers as this a public forum)?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7271945#7271945 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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  • I have just got a new macbook pro and want my itunes library on it.

    hi, i have just got a new macbook pro and set it all up apart from my itunes library. yesturday i tried plugging in my ipad and iphone but this didnt work. i have tried clicking homeshare and have it turned on on both of my laptops but my itunes library has not synced. how do i transfer my itunes library?

    MissGraceB wrote:
    ... how do i transfer my itunes library?
    From your OLD computer...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Full Details Here  >  http://support.apple.com/kb/HT1751
    An Added Bonus is that you will have a Backup of iTunes.
    Also... Have a look at these 2 Videos...
    http://macmost.com/moving-your-itunes-library.html
    http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

  • I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Help please!!

    I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Does anyone know how I can get to them? I did change my user name from 'user' while it was copying, could this have something to do with it?

    You don't want to do that by copying.
    Your best bet, by far, is to use Setup Assistant.  If your Mac is running Snow Leopard, see Using Setup Assistant on Snow Leopard or Leopard.
    If it came with Lion, it's a bit different: Using Setup Assistant on Lion

  • Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up.  How do I get it to a point that I can delete program?

    Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up.  How do I get it to a point that I can delete program?

    Try booting up in Safe mode (holding down the Shift key while booting). If the software came with an unistaller, use it to remove alll traces of the software - it's nothing that you need and, as you've experienced, can do more actual hard than good (as is the case with most software of this type). When you're booted in Safe Mode, if you can't run an uninstaller, at least check to make sure that there are no Trend Micro items that are set for automatic log in, at least.
    Clinton

  • I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

    I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

    As this is asked daily I will just show you how to search.
    http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=
    or
    http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=#sclient=psy&hl=en&newwindow=1&safe=off&s ource=hp&q=site:support.apple.com+iphone+new+computer&aq=f&aqi=&aql=&oq=&pbx=1&b av=on.2,or.r_gc.r_pw.&fp=668845393480168f

  • Just got a new macbook pro and transferred files from my old macbook. Everything is fine except my iphoto will not show photos.

    I just got a new macbook pro and transferred everything from my old macbook. My photos show up as thumbnails in iphoto, but if I click on them, a "?" pops up for all of them!

    Copy the Library over manually.
    To move an iPhoto Library to a new machine:
    Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
    But however you do choose to link the two machines...
    Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
    Then launch iPhoto. That's it.
    This moves photos, events, albums, books, keywords, slideshows and everything else.

  • I left my headphones into my new macbook pro and now there is no volume through headphones or without. I have tried to reset the audio port and it is not on mute. Any ideas?

    I left my headphones into my new macbook pro and now there is no volume through headphones or without. I have tried to reset the audio port and it is not on mute. Any ideas?

    Go step by step and test.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers / Headphones
        Make sure that Mute is not enabled.
    2.Plug in and  remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    3. Reset PRAM.  http://support.apple.com/kb/PH4405
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so, uncheck it.

  • I got a new Macbook Pro and a Superdrive when i put in a DVD it reads it and puts a dick icon with the DVD name when i open that i have the auido and video folders but cant play the DVD anyone know why

    I got a new Macbook Pro and a Superdrive when i put in a DVD it reads it and puts a dick icon with the DVD name when i open that i have the auido and video folders but cant play the DVD anyone know why.

    Open with iDVD.app in your applications folder.
    or download VLC.app
    http://www.videolan.org/vlc/download-macosx.html

  • HT5271 Daughter's homework assignment needs adobe flash plug in.  Just got my new MacBook Pro and scare to download program if it compromises the security of laptop.  What do I do in this situation?

    Daughter's homework assignment needs adobe flash plug in.  Just got my new MacBook Pro and scare to download program if it compromises the security of laptop.  What do I do in this situation?

    OS X will automatically block versions of Flash that are known to be unsafe. As long as Flash is kept up to date, it's reasonably safe. You can minimize your exposure to Flash content by installing the "ClickToFlash" or "ClickToPlugin" Safari extension. Flash elements will then load only when clicked.

  • I got a new macbook pro and some resin i can't find my library in the computer.

    i got a new macbook pro and some resin i can't find my library in the computer its self.

    alex000 wrote:
    i got a new macbook pro and some resin i can't find my library in the computer its self.
    Its no longer visible to the user. You can go to the folder by using the Go to Folder using username/library using the go to folder option to the right of the Finder labeled Go, then Go to Folder. Then you can see the contents of the user library folder.

  • Any word on a firewire to thunderbolt cable?  Got a new MacBook Pro and can't do any work on it til I can get to my data that's stored on my firewire-accessible external hard drive!

    Any word on a firewire to thunderbolt cable?  Got a new MacBook Pro and no way to access my data because my data is stored on an external hard drive accessible only by firewire! 

    This is really starting to be annoying.  Apple said this adapter would be available in July. 
    Of course we could always buy the Thunderbolt Display.  For $999.  Complete with USB 2 ports.  That's not why we bought your MBP-Retina, Guys.  We expected connectivity -- high speed connectivity -- as you promised.
    I also had an Apple store rep tell me that the adapter would be availble in September.  Hate to say it but it feels like Apple is resorting to selling vaporware.  It's a page out of the Bill Gates play book.

  • Unfortunately I had Install My Mac os x 5 times on my new macbook pro and now....

    Hello! Guy's,
    Unfortunately I had Install My Mac os x 5 times on my new macbook pro and now.... My MacBook Pro Is Getting slower ... Please help me...!!
    I think I'm doing any mistake... I am sure am installing my mac properly but .... Should we have to install any patch after installing mac os x..??? Please help.... My mac is getting slower and slower...!!!! And I'm Also getting problem in connecting to network... I am using wi-fi ..!! and sometime my network get disconnect .... Please help..!!!!

    @Carolyn Samit
    Mate Actually...!!! I had Heard that We Can Intall Windows 7 On These New macBook pro ...!! nd Because Of Installing Windows 7, I had Installed Mac os X Again An  Again..!!!  And Now ..!!! Everything Is getting Slower And Slower...  What to Do..!! now I Never going 2 install .. Windows 7 on my macbook pro...!!! but for now.. Please Help me... Please.... I want that incense speed Back..!!!! Please help..>!!!!
    Thanks In Advance
    Sanchit Shokeen

  • TS1307 My email won't send as when it was set up an extra letter was accidentally inserted in the address. I need to know how to remove the entire email address and start a fresh.

    My email won't send as when it was set up an extra letter was accidentally inserted in the address. I need to know how to remove the entire email address and start a fresh.

    Launch Mail.app, select Mail > Preferences... > Accounts and select the account you need to edit in the left column.
    The receiving information will be displayed for the selected Account, with a pop-up selector for the Outgoing Mail Server (SMTP) toward the bottom.  That selector shows which mail server will be used with this account; to send mail. 
    Click and hold on that selector, and scroll down (holding the mouse or trackpad clicked) to Edit Mail Server List... and you'll get a sheet dropping down with the mail servers listed. 
    Select the problematic mail server, and edit it using the Account Information and Advanced items on that sheet.

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