I got a new phone and it won't back up anything on to my icloud because it says there isn't enough storage space, can I delete old back ups?
I am not good with technology at all. I upgraded my 3GS to a 4S and now it won't back up to my iCloud. it keeps telling me that the icloud is full and I don't have enough room to back it up.I was wondering if there is away to delete the old back ups in order to free up space?
If you no longer need the backups, you can delete them by going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of device you want to delete the backup for (under Backups at the top), then tap Delete Backup. This will permanently delete it from your account, freeing up the storage it occupies.
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Hi ty33,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are talking about issues completing a restore from an iCloud backup, you may find the following article helpful:
If you need help restoring an iCloud backup
http://support.apple.com/kb/TS4036
On the other hand, if you are talking about issues pulling down photos from your Photo Stream to your new device, you may find these articles more useful:
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/HT4486
Archive or make copies of your iCloud data
http://support.apple.com/kb/HT4910
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I can't get in my phone and this is sooo frustratingtThe only way to get passed it is by entering the correct passcode. If you are unable to the you need to follow how to restore via recovery with the article you referenced. Once you restore to factory settings you will then be able to restore from back up.
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My phone's going to be replaced at the Apple store tomorrow for reasons that don't make a difference to this, and my iPhone hasn't been backed up since the 16th of May! Everytime I plug in my phone it says 'Not Enough Storage' 'Please delete some of your storage to make room for backup' I have made LOADS of room. I generally delete loads of photo's everyday to try and make enough space. On storage, I've got 7.3 GB Available, and I've used 6.2 GB. It says, there needs to be an additional 5.1 GB of storage required to back up my iPhone. This can't be right, and I'm clueless?
If I go into the shop tomorrow and they replace my phone, my data will be lost?
And I can't complain about this tomorrow because they won't be able to do anything?You gotta remember that iCloud is backing up the entire phone. So if you delete stuff it still might not be enough. You have to options. Buy more storage or back it up to a computer because apple won't be able to back it up for you.
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Downloading Apps to new iPhone 5C
Hi CBarreca,
Welcome to the Apple Support Communities!
I understand that you have a new iPhone that is giving you storage space warnings when trying to add all of your content back to it. In this situation I would recommend using the attached article to help figure out where the storage on your iPhone is being used.
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
Cheers,
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Trying to download ios7 but my storage is not showing enough space. My music is showing 8.7 GB. As I am an IMATCH subscriber, can I delete my music but still have access to it through the cloud?
Thx,Hi dq2dq2,
Welcome to the Support Communities!
It's always a good idea to first back up your iPhone before making an major changes.
If you have iTunes Match, you have access to all of the music you delete from your device.
The links below will provide additional information.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766?viewlocale=en_US
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
iPhone, iPad, and iPod: Understanding capacityhttp://support.apple.com/kb/HT1867
To remove all of the music on your iPhone, tap Settings > General > Usage >
Tap on Music, tap Edit in the top right corner, tap on the red circle with the minus sign to the left of All Music, tap the red Delete button, tap Done.
Cheers,
- Judy -
Whoops, I think I should have posted my message here...Anyway, I'm trying to download Bioshock Infinite from the app store but get a message saying I don't have enough disc space. The game requires 30 G and when I look at my internal hard drive it shows 60 G free.
What gives?Jenniferwood2829 wrote:
... so I don't understand why I still get this message when I show I have 15GB available in iCloud?
It means you do not have enough Space on your Device and need to create More Space on Your Device by Deleting some items off your device. -
In the Summary on iTunes it says I now have 8 GB of Other, that I didn't have previously. That's half my memory and I have no idea what it is. Also, I don't need Newsstand, YouTube, or Videos and can't seem to delete them. Could they be taking up that much space? Please help.
As a note, you won't be able to delete Newsstand, YouTube, or Video because they're native apps. BUT they also shouldn't take up much room at all. Video and Newsstand will if you have content stored in them, but you likely don't if you don't need them.
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so i got a new phone and i am using my icloud on tht new phone but itb says i have two devices on my icloud. i am trying to delete my old phone on my i cloud but it wont let me. i got an email saying that because in deleted my icloud from my old phone now i no one can delete it from the icloud account or try and find it. so *** do i do. and hown i can i delete my storage so its not to full because now my stuff cant be backed up
Settings>iCloud>Storage and Backup>Manage Storage. Select the phone that doesn't say "this phone" then scroll down and choose Delete Backup
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Hi..
On your new iPhone tap Settings > Store.
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