I got a new sim and to activate it I need to reactivate my phone. When inputting my Apple ID and password, it's saying they're incorrect and are looking for the original details the phone was set up on which I don't have.

Got a new sim for my new contract, so need to reactivate my phone. To reactivate I've to put in my Apple ID which I have but it's saying it's not accepting it and is asking for old ID which phone was set up on which I do not have. I can't do anything with my phone as it's locked on the enter iD screen! I have already reset and verified my password but still not accepting it! Help

If the ID is yours but you don't know the password, you'll have to reset it (http://support.apple.com/kb/HT5787).  If the ID belongs to a previous ownder of the phone, you'll have to either get the ID and password from them, or have them erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515.

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