I got a popup titled MacKeeper. Is it an Apple product? Should I use it? Bill
I got a popup titled MacKeeper. Is it an Apple product? Should I use it? It promises; Clean Your Mac, Increase Security level, 100% Performance boost.
Bill
If after readfing you decide it's not for you ... and I recommend it isn't ... then you need to clean your system of it because if you are getting pop ups you may be infected to some degree.
Read ... Thomas' Corner : Mac Malware Guide
Then follow this ...Uninstall MacKeeper – updated « Phil Stokes
Similar Messages
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Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?
No but there's a link to reset your password. Etc etc..
This is the email I got.
"Your Apple ID was just used to download Photoshop Touch for phone £2.99 from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple" -
I recently got my new iPhone and logged into my Apple ID that I use for my iPad and when I go to buy an app Which costs it asks me security questions I never set.. Help!
Read here:
http://support.apple.com/kb/ht5312
If nothing works, either:
Go here, ask for assistance:
https://getsupport.apple.com/GetproductgroupList.action
Or, call AppleCare & ask for "Account Security". -
I installed Lion 10.7.4. Went to use Photoshop Cs and got a popup window. You can't open the application Adobe Photoshop CS because PowerPC applications are no longer supported. Is there a way of getting this to work or do I have to get newest version of all of my Power PC apps?
Welcome to Apple Communities
PowerPC applications are unsupported in newer versions. You can upgrade Photoshop or you can install Snow Leopard in a partition.
1. Open Disk Utility (Applications > Utilities) and select your drive
2. Go to Partitions tab, press + button, create a new partition and press Apply
3. Insert the Snow Leopard install DVD and reboot pressing C key
4. Install it in the new partition
5. If you want to change boot, go to System Preferences > Startup Disk and select 10.7 -
Drop Down Deals, MacKeeper and other popups have taken over Safari v 8.0; I'm using OS X Yosemite 10.10.1. Help!
Whenever I click on a link or open a page these popups show up.
I've tried the following:
Cleared website history and data, and gone to Safari > Preferences > Privacy > and removed all website data.
then restarted my computer
In Finder, holding down Option and clicking on Go to find the hidden Library file:
deleted/moved to trash the following files:
caches
internet plugins
launch agents
any plist files in safari folder
Then, restarted my macbook pro and then emptied the trash
I've Safari > Preferences > Security > blocked pop up windows
What should I try next?
PLEASE HELP ME!!
Thank you,
RThere is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for a file with a name of the form
com.something.daemon.plist
Here something is a variable word, which can be different in each case. It could be "cloud," "dot," "highway," "submarine," "trusteddownloads," or pretty much anything else.
There may also be a file named
com.something.helper.plist
in the same folder.
If you find files with names that fit the above description, post what you have for "something." -
I was trying to upload a video clip to iMovie and I got a popup saying that there was an upload error. I switched profiles, came back, and when I opened iMovie it said that it was uploading my clip, but it hasn't shown any progress and won't close iMovie.
Post in the iMovie forum.
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I got a popup which wanted to protect me and said I had to press a button to get there site to pay. I pressed the button and there were different plans to pay for. $9.99 for a year etc. I just left. But how did that happen. Sorry I didn't write down the info. it looked like a scam to me and I just hightailed it outa there.
BTW also having continuous problem with watching videos [mostly youtube] and other downloads... they just stop in the middle of the download. Any ideas?
Thank you all again.Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
You can also use "Forget About his Site" in the right-click context menu to remove all stored data from a specific domain.
Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.
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I just got iphone 5c and i am not happy with it. It uses to much data and i don't even know how. I can't get the ringtones i want for my contacts.I got it on my free upgrade but i want to take it back and get something else but where i got it they say i can't because i don't have the earbuds and i have serches or them. now i am suck with a phone i don't like at all until my next upgrade. this is very dishearten
1. If you are this unhappy with that phone, and the lost earbuds is the only thing stopping you from taking it back, why do not just buy some earbuds. That way you can get rid of that phone. It all depend upon how much you want to get rid of that phone.
2. Yet if you are stuck with that iPhone, here is something might help you to control the data usage. By design, iPhones do turn off WiFi when they go dormant. So if a download is in progress and so forth when the phone goes dormant, it will switch to use cellular data, if this setting is left on. Therefore, from multi-sources I have learned that if you keep your iPhone connected to a power source, then it will stay connected to the available WiFi. -
When my husband and I got these iPhones . We had the same Apple ID .(not good) that has changed . We have a iCloud acct. how or what do I need to do to change on my setting under iCloud it has his Apple ID and also on r PC it has only his info none of mi
To change the iCloud account on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password when prompted to turn off Find My iPhone. When you delete the account you will be given the option to either keep or delete the iCloud data from your phone. This also, only deletes the account and the iCloud data from your phone, not from iCloud. Your husband's phone won't be effected by this. Then, to create a separate account, sign back in with a different Apple ID (you can continue to share the same ID for iTunes).
If you have any photo stream photos that you want to keep on the phone, save them to your camera roll before deleting the account.
If you're sharing the same ID for iMessage and FaceTime you'll end up getting each other's text messages and FaceTime calls. To prevent this, go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with your new iCloud ID. Then do the same thing in Settings>FaceTime. -
I got two 4th generation ipod touch for my girls. Can I use my Apple ID on there Ipod Touch, or do they each need their own?
You can use the same ID. See the following in order to allow Messages and FaceTime among all users of the same ID
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime -
I have 3 ipod touches. Just got a new one and set up an apple id for it. But when i use the ipod to go to store to make a purchace. It tells me to sign in, and brings up an Apple ID and ask for password. the problem is the Apple ID its bringing up is for my other Ipods. How do i change it to bring up my id i set up with That ipod. I never once put that id into the current ipod. Like i dont even know how it got there.
This is what yo have to do:
Go to Settings>iTunes and App Stores and sign out and sign in with the other account.
That is the only place.
Try signing out. Then
Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Then sign back in. -
I have an iPhone 4 & recently got an iPad mini. I have one Apple ID for everything. I can access iTunes & my iCloud info in settings on my iPad but now my iCloud info & iTunes is frayed out on my iPhone & I can't open them!
Hi yonamadonna,
Welcome to the Support Communities!
To address this issue, I would suggest you close all open apps, then restart and reset your iPad. Here's how:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Reset iPad settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a74dc01
Reset iPad settings. Go to Settings > General > Reset, then choose an option:
Reset All Settings: All your preferences and settings are reset.
Also, check the restrictions settings on your iPad mini to make sure these apps have not been turned off:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/ht4213
Cheers,
- Judy -
My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...
There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend? -
Just got an ipad air and why creating my apple ID with credit card, a CODE was requested in the itunes gift card/ itunes gift in order to preceed with the form but I don't have the code. Please how can I find the code so as to enable me complete the form successfully. Thanks alot
The iTunes gift card field is optional, you don't have to fill it in - leave it blank if you don't have a gift card.
iTunes gift cards are country-specific (they can only be used in their country of issue), and they are not available in all countries - so you might not be able to dill it anyway.
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