I got a replacement battery, reset the SMC, and my computer will still turn off unexpectedly.

Early 2011 15" Macbook Pro, 2ghz iz, C0*****F8V.
My original battery wore down to the point where it would not be recognized as available and the computer couldn't power on without shutting down in a few minutes. I ordered a replacement battery, certified Apple genuine, but after 3 days it reached about half charge and the computer died, not turning back on without the adapter. When it did reboot the battery was at 0% and not charging, and the computer was incredibly slow and laggy.
I refunded and returned this battery and got a new one. I've had it installed about 2 days and the computer will still turn off if not plugged in at about 80-85%. I have reset my SMC multiple times and my PRAM as well. coconutBattery says nothing is wrong with the battery.
What can I do? I'm a freelance video editor and this is basically calling me out sick from work for a week now.
Thanks!
<Personal Information Edited by Host>

FinchDrive wrote:
I just finished running the AHT and an extended test. Hardware error pointing to the battery on both:
4xxx/40000005: "Battery"
and 4xxx/4/40000005: ◊òä "Battery"
upon the extended test.
Do these codes refer strictly to the battery, or to possibly other components that interact with it?
I can not give you a definitive answer to that. The 'x's' which I have marked should be letters. If so, could you provide them and that may give us a clue:
If that is actually what was generated by the AHT, then I am a bit surprised.
At any rate, the bottom line is that the MBP does not like your battery even though the output information that you provided does not indicate anything adverse. An Apple battery should correct your problem, I would think, but there is an alternative that I came across yesterday that you might consider. OWC. a Mac oriented vendor, is now selling replacement batteries for MBPs.
http://eshop.macsales.com/item/NewerTech/BAP15MBU78W/
Based on the reputation of the company, I personally would be willing to try their non-Apple branded replacement. I have dealt with them a fair amount, so my statement is from experience. Note that is has a 1 year guarantee as do the Apple batteries. ( I will need a replacement for my 2010 MBP and I will probably purchase it from them)
Ciao.

Similar Messages

My 27" Imac (A1312/EMC2390) keeps shutting down unexpectedly with no warning or "screen of death". I replaced the power supply, reset the SMC, and zapped the PRAM, but the problem continues. Can anyone help me?

My 27" Imac (A1312/EMC2390) keeps shutting down unexpectedly with no warning or "screen of death". So far I reset the SMC, and zapped the PRAM. I even replaced the power supply but the problem continues. My error and system logs seem unhelpful too. Can anyone help me out?

You can get a shutdown like that if the computer gets too hot. Make sure the air intakes on the bottom and the exhaust vent on the top are clean and are not blocked by something in your workspace like papers or the back of the computer being too close to part of the furniture. You need a good six inches (15cm) of clearance between the exhaust slot and other objects or surfaces.
Anti-virus/internet security software, especially the "pay for" kinds, can increase operating temps. So can third-party backup software furnished with many "name-brand" external hard drives.
Fan motors and/or temperature sensors can fail. If you have the original grey disks that shipped with your iMac, find the on that has Apple Hardware Test (AHT) and run it. If you have a failed heat sensor or fan motor, it will detect it with an error code containing "SNS" if it's a bad sensor or "MOT" if its a bad fan motor.
AHT instructions here:
http://support.apple.com/kb/HT1509
Also see if your iMac 27 falls under theis Apple Repair Extension Program:
iMac 1TB Seagate Hard Drive Replacement Program

What are the symptoms or indicators that determine the necessity of resetting the SMC and PRAM?

Hi,
Can anyone have list of symptoms that may help a user to determine if there is a need to reset the SMC and PRAM.
I would appreciate if the high-end user of this site come up with their experiences in making a compiled list, possibly product wise, if any such attempt is not taken yet.
In case it is done already, please provide me with the active link/s.
Please see below if you need to know about the MB i am using.
Model Name:            MacBook
Model Identifier:            MacBook2,1
Processor Name:            Intel Core 2 Duo
Processor Speed:            2 GHz
Number Of Processors:            1
Total Number Of Cores:            2
L2 Cache (per processor):            4 MB
Memory:            1 GB
Bus Speed:            667 MHz
Boot ROM Version:            MB21.00A5.B07
SMC Version:            1.13f3
System Software Overview:
System Version:            Mac OS X 10.4.11 (8S2167)
Kernel Version:            Darwin 8.11.1
Look forward to it. Thanks

Hi,
The system profiler shows as follows-
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Automatic Restart On Power Loss:          No
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Wake On LAN:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
System Sleep Timer (Minutes):          5
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          1
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Battery Information:
Battery Installed:          Yes
First low level warning:          No
Full Charge Capacity (mAh):          2750
Remaining Capacity (mAh):          2701
Amperage (mA):          0
Voltage (mV):          12454
Cycle Count:          507
AC Charger Information:
Connected:          Yes
Charging:          No
Hardware Configuration:
UPS Installed:          No
Regarding the start up sound, i opened the L Bracket but Ram was seated properly. I just checked the ram's position but didn't remove it. However, i found the right most screw of the L-bracket was loosen, i don't know how.
Do you think i should remove the ram and reinsert it? If so, do i have to reset the PRAM after that?
The system profiler shows the ram is ok-
BANK 0/DIMM0:
Size:          512 MB
Type:          DDR2 SDRAM
Speed:          667 MHz
Status:          OK
BANK 1/DIMM1:
Size:          512 MB
Type:          DDR2 SDRAM
Speed:          667 MHz
Status:          OK
What do you think about the whole situation?
Look forward to your reply.
All the best and have a goo day Mate.

After upgrading to yosemite on my macbook pro the spinning wheel does not go away.i have reset the SMC and PRAM but the problem still persists

After upgrading to Yosemite on my macbook pro,the spinning wheel doesn't go away.I have reset the SMC and the PRAM but the problem still persists.Can anyone please help

Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
Try booting to Recovery and repairing the startup disk
OS X: About OS X Recovery - Apple Support
Reinstall Yosemite
OS X Yosemite: Reinstall OS X
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

I bought an iphone 5 c off craiglist and when I got home I factory reset the iphone and now it ask for an Apple ID of the previous owner but the previous owner won't give it to me

I bought an iphone 5 c off craiglist and when I got home I factory reset the iphone and now it ask for an Apple ID of the previous owner but the previous owner won't give it to me

Find My iPhone Activation Lock- Removing a device from a previous owner’s account
Only the former owner can remove the Find My Phone lock and erase the device. That can be done remotely. Without this the device is useless to you because it will be permanently locked.

My ipad2 is unable to find wireless network(s). while at home I am able to connect my MacBook and iPhone to network but am unable to connect iPad. I have restarted the device multiple times and even reset the network and all settings but still no luck

my ipad2 is unable to find wireless network(s). while at home I am able to connect my MacBook and iPhone to network but am unable to connect iPad. I have restarted the device multiple times and even reset the network and all settings but still no luck

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I wanna buy an iPhone 5 on ebay and it says iCloud locked so i wanna know if i reset the phone through mac computer will the iCloud unlock

i wanna buy an iPhone 5 on ebay and it says iCloud locked so i wanna know if i reset the phone through mac computer will the iCloud unlock

There is no known way to bypass an iCloud Activation Lock. http://support.apple.com/kb/PH13695

Hello..i have IPhone 4S i did reset to factory settings by fault and till now after a 2 hours there is nothing just a waiting icon in the middle of the screen and none of home or turn off button are response so i do need your help plz

hello..i have IPhone 4S i did reset to factory settings by fault and till now after a 2 hours waiting (as known it takes a 1 to 2 minutes maximum) there is nothing just a blank screen and a running waiting icon in the middle of the screen and none of home or turn off button are responsed so i do need your help plz & thanks in advance..

Try to reset it by holding the power an home buttons at the same time until you see the Apple logo, then release. If it won't reset, you'll probably have to force it into recovery mode and restore it, as explained here: http://support.apple.com/kb/ht1808.

HT4528 The flash on my phone will not turn off. How do i manually turn it off?

The flash on my phone will not turn off and is draining the battery. I've already tried turning the flash off in camera mode and resetting the phone to factory settings. Neither worked.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If these steps do not resolve the issue, take it to Apple for evaluation and possible replacement.

The fan on my macbook will not turn off

Please help. the fan on my macbook will not turn off. Also, my battery is no longer showing a percentage.
Thanks

Hmmm. You have done the basics. If you open the ActivityMonitor app in the Utliities folder, select CPU usuage in the column- flip it so highest % is on top. Is ther an app in that column that is spiked? Quit that app.
You can run the Apple Hardware Test by booting holding the D key on restart, this may generate an error code. Not the most complete test but it is a start.
If no AHT- Boot off your Install Disk while holding down the d key, (not c key), then run the extended Apple Hardware Test. Some disks require you to use the Option key at bootup to select AHT. Some models have a separate AHT CD.

I am trying to attend an online class, but can't get to it. i called the instructor and she told me to turn off the popup blocker. do i have one of those?

I am trying to attend an online class, but can't get to it. i called the instructor and she told me to turn off the popup blocker. do i have one of those?

You didn't mention what web browser you are using so it's hard to say.
One quick thing you can try if you need to log into the class right now is to download a different browser. Assuming you're using Safari, some possible alternatives include Firefox by Mozilla, and Chrome by Google.
If you continue to experience problems please provide more information about the iMac, version of the Mac OS, and which browser version you are using. Most browsers have the ability to block pop-up windows. You just need to check your options. Here's what it looks like in the current version of Safari.

HT3964 USB port not working even after resetting the SMC and PRAM, what can I do now?

Hi All,
I've got the "USB port draining too much energy" error message a couple of weeks ago and since then I've tried many times to reset the PRAM and SMC but still, one of my USB port is not working.
Could anyone please tell what I can do next ??
Thanks a lot

If you live near an apple store make an appointment. They will perform a DFU restore using known good equipment.
If that doesn't work you probably have liquid damage.

How can I stop the fan from running continuously on my iMac? I have tried resetting the SMC and this did not work.

I have a 27 in. iMac OS X, Version 10.7.5, Intel Core i5 and have a problem with the very loud and annoying fan running continuously. The fan starts up immediately upon powering up and stays on all the time. I have researched this on the internet and have tried resetting the SMC unsuccessfully. Should I try fan control software?

To reset the SMC means to reset the power management settings for your Mac. To do this, follow these simple steps.
1) Shutdown your Mac by going to the Apple Logo in the upper left hand corner of the screen and selecting "Shut Down" from the drop down menu.
2) Turn your machine back on while continuing to hold down the power button.
3) After the initial boot chime, your power indicator light should flash three times.
4) Your screen will remain black and you will hear the boot chime again. At this point, you may release the power button and allow your Mac to boot up normally.
All the best with getting your Mac Mini to run smoothly.

TS1433 I have tried to reset the SMC and still have the fans running. What else could be causing this?

My iMac has been continuously running its internal fan. Sometimes with just the internet running, or upon startup. I put it into sleep mode and wake it back up, which turns the fan off, but sometimes it starts back up shortly after. I have tried resetting the SMC by powering off and unplugging. Anything else that could be causing this?

Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.

The light on the back of my phone will not turn off, even when I turn the phone off. Help?

The light on the back of my iphone 4s will not turn off. Even when I turn the phone off the light stays on. Can someone help? I did notice that the camera on the back has a little bit of moisture. (I have 3 small kids).

You will need to have the hold switch replaced.

I got a replacement battery, reset the SMC, and my computer will still turn off unexpectedly.

Similar Messages

Maybe you are looking for