I got a Sim Free 64GB Iphone 5 from Carphonewarehouse in UK n gifted the same to my Bro in law in India. He inserted the nano sim and can see the carrier and 3G symbol but the phone asks for activation. Its a SIM FREE phone, why cant he use it?

Hi,
Please help me with this as the phone is currently lying as a dead paperwieght with my brother in law. The phone, even though bought as SIM FREE, keeps asking for ACTIVATION!!!
Does it mean that I need to activate it with a SIM of one of the carriers that offers a contract and then I am free to use it with any SIM anywhere in the world?
Please assist in as much detail as you can.
Thanks.

Hi FelipeV,
Thanks, tried that.. half their numbers keep going busy and when they do pick up they are unable to assist.
I called up APPLE in UK as well, no help there either..
but.. I say.. its a SIM FREE phone for crying out loud, what is this ACTIVATION nonsense??
Thanks for the suggestion anyways.

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