I got a song gifted to me by someone, but when I click on redeem song it asks for a download code, which I don't have?

So I got The Last Song I'll Write For You by David Cook, I got an email from Itunes that said someone sent me it.
I clicked on Redeem Now, since at the bottom of the email it said something like: If you click on Redeem Now, Itunes will open, you'll be asked to verify your account and then you can download the song.
But instead, Itunes opened and asked me for a download code or something, and I have no idea what I have to do?

The Email that is associated with Forum does not have any CC attached with it, please let us know if you have any other Email under which it has been registered.
CC  mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
Please refer to:
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

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