I got a song gifted to me by someone, but when I click on redeem song it asks for a download code, which I don't have?
So I got The Last Song I'll Write For You by David Cook, I got an email from Itunes that said someone sent me it.
I clicked on Redeem Now, since at the bottom of the email it said something like: If you click on Redeem Now, Itunes will open, you'll be asked to verify your account and then you can download the song.
But instead, Itunes opened and asked me for a download code or something, and I have no idea what I have to do?
The Email that is associated with Forum does not have any CC attached with it, please let us know if you have any other Email under which it has been registered.
CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
Please refer to:
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree
Similar Messages
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im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have a credit in my itunes account, but when I click on "redeem" it asks me to enter a gift card or download code. what are the steps to go in and be able to redeem the credit I have? If I go to an album that I want to use my credit on, the only choice I am seeing is to use the credit card on file. Help!
It says at the top under Redeem after I touched that:
$14.73
Account: [email protected] (my account name)
Enter your Gift Card or Download Coad -
I'm trying to gift an item (a book) but when I click share, "gift" is not an option. Any ideas?
I do not believe that gifting ibooks is possible at the moment.
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what do i need to do to use my gift card
Hi brendalynn6,
Have you looked at the [[Opening PDF files within Firefox]] Knowledge Base article? There are a couple of different PDF plugins listed in the article. I'd suggest you give those a shot. You might also want to take a look at [[Using the Adobe Reader plugin with Firefox]].
Hopefully this helps! -
If you have a balance, how do you spend the rest of it with out having to put in your credit card info?
Among other things iTunes uses your credit card to confirm that you are a resident of the same country as the store you are using. Occasionally it may ask for you to confirm the details and "prove" the card by putting on a holding charge which it later releases. If you have credit in the store that should be applied to any purchases first, even if iTunes asks you to confirm your details. Your listed credit in the window can become out of date if you use more than one computer or device to make purchases. Signing out of your account, then back in, should refresh the balance.
tt2 -
I have a balance of $32.86 on my account (from loading a Itune gift card) which I have not used. How can I redeem this if I buy a song. I ask the code which I don't have anymore.
If the card has been redeemed onto your account then you shouldn't need to re-enter it - I've never had to re-enter any of mine, and once a card has been redeemed it effectively becomes zero, it's value should be added to your balance. What is happening when you try to buy the song ?
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I got an ipod recently and i bought songs and apps already but i cant even get free things now without it asking for my billing details which i have already put in and i know for sure that i still have money on it
You need a valid payment method even for free items. If you know the payment method is valid then contact iTunes.
Apple - Support - iTunes - Contact Us -
i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this
coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes -
I have entered a gift card on my apple id. The credit shows but when I try to buy a song itunes wants to used my previous credit card information to complete the purchase? When I click on redeem it asks for the gift card # again??
It will automatically be charged against your balance. You need to nothing.
Confirm you payment info as this is how itunes verifies your account. -
Now I'm screwed cuz I don't have a valid CC to use and I can't do a **** thing until iTunes or AppStore gets me to enter a valid CC... Problem is I could just create a new account but I have about $100 loaded onto this account I'm currently using... Is there anything I can do at this point? Besides go spend money on a prepaid credit card which I don't have money for and enter that info in??? Please help!! I can't even download FREE apps right now or ANYTHING basically cuz of this **** gift thing I was trying to send! This is what I get for being nice I guess! I figured since I had close to $100 in my iTunes/AppStore account it would take the money for the gift from that but noooooo it tried to use the credit card I had on file!! Ugh
You can't use your account's balance for gifting, you can only use a credit card - your balance can only be used to buy content for yourself. Until you pay what you owe iTunes then you won't be able to download any items from the store on that account.
If you haven't got a valid credit card then you can try contacting iTunes support and see if they can cancel the gift or take what you owe them from your balance: http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
When I tried to load some mp3 files on to my samsung brightside I looked under card memory and my songs were there but when I clicked on my music it said no memory available remove files and I have an 8 gb micro sd card in and there is nothing else on it
Whew.... got it to work after days of trying to figure.
Got answer here: http://forums.macrumors.com/showthread.php?t=1450821 from zblaze.
Wiped phone completely, restored as NEW iphone through itunes. Checked 'Sync all Music'.
After that happens you can restore from backup. -
Song shows "greyed out" on iTunes list with iCloud / iTunes Match icon for "click to download". But when I click on the icon to try to download the song nothing happens. I've tried signing out of iTunes Match and signing back in, etc.
I have five songs like this in itunes 11. In the previous version, i got an error on four of the songs but now there is no error dialog popup. Also, I recently tried to redownload a song after deleting it, it is greyed out also.
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It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!
Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.
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